How do I talk to a live unemployment agent on the phone in New Jersey?
by Debby Errigo
(Pennsauken, NJ. )
I have been trying to apply for un-employment insurance for 2 weeks now. Spending many hours on the phone only to hear all lines are busy and then I am disconnected. I have tried to apply on line but because I have had a claim last year they will not recognize my user ID and pass word and direct me to call which has been a dead end. I am trying to collect partial un-employment since I have been cut down to 2 days a week from the normal 5 days a week. Your help on this matter would be appreciated. Thanks, Debby
I'm not going to be much help with this problem
As far as getting a live person on the phone .. maybe some kind soul also from NJ, has a trick or technique to share about how they finally made it through to a live person at the New Jersey unemployment department.
***Edited*** 2015 (This unemployment question just received a new comment. Though it was time for a little update).
Now that it is 2015, that people still have trouble getting through to live people at the unemployment department is even more troubling that it was in the midst of the recession.
I have to wonder what the power that be in New Jersey, did with it's full portion of stimulus funds for modernizing UI laws in 2009. Remember the stimulus which conservatives thought was such a waste, but may of opened their hands to receive nonetheless?
I know NJ was a state that effectively compounded the benefits of the stimulus windfall, when in 2010 provisions controlling benefit disqualifications were not only changed, but increased. Those efforts effectively knocked recipiency back during a nasty recession by about twenty percent.
As for the phone systems that fail and thereby create big gaping holes in the safety net .. Frankly, I thought many states would of wisely used a portion of stimulus money to make improvements, or simply replace some very antiquated phone systems.
Guessing unemployed people being able to contact the LWD wasn't where New Jersey thought the money could do some good.
Sad, but true