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How do I talk to a live unemployment agent on the phone in New Jersey?

by Debby
(New Jersey )

I have been trying to apply for un-employment insurance for 2 weeks now. Spending many hours on the phone only to hear all lines are busy and then I am disconnected. I have tried to apply on line but because I have had a claim last year they will not recognize my user ID and pass word and direct me to call which has been a dead end. I am trying to collect partial un-employment since I have been cut down to 2 days a week from the normal 5 days a week. Your help on this matter would be appreciated. Thanks, Debby





Sorry Debby,

I'm not going to be much help with what should clearly, not be a problem for an unemployed person.

As far as getting a live person on the phone .. I'm hoping some kind soul also from NJ, knows a trick, technique, or a working phone number they would be willing to share about how they got through to a live person at the New Jersey unemployment department.

***Edited***

It is now 2016 and finally someone left a phone number in the comments below and best of all, it seems to be working for most who try it.

Comments for How do I talk to a live unemployment agent on the phone in New Jersey?

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Nov 15, 2017
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Great Customer Service
by: Lisa

Regina, is truly a dream! The best customer service I have received in a long time. Patient, concise, efficient, and
knowledgeable! If all state/government
employees were this helpful, it would make
life a breeze! AWESOME JOB REGINA!!!

Nov 08, 2017
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The Best
by: Anonymous

Regina is the best called the number below & she helped me out, after waiting almost 5 hours on phone

Nov 08, 2017
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Thank You Regina!
by: Anonymous

I was having a very hard time getting through and getting bounced around and disconnected through all the automated messages. I Googled for unemployment phone numbers and came across this thread. Regina picked up right away and fixed the problem I was having. Thank you to whoever started this thread and thank you again Regina :-)

Nov 08, 2017
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Regina is a blessing!
by: Jamie

Regina is a godsend! She was pleasant and helped me within 1 minute of calling. They were holding weeks of unemployment over a glitch in the system. She made my week.

Thank you to the person who shared her information. I want to hug you!!!

Nov 08, 2017
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Regina
by: Anonymous

Omg... Regina answered on the 3rd ring.. i was let go from my job of 15 years on friday.. I went online to file mon..tues and couldn't get past one part and trying to get iin touch with a live person was getting so aaggrivating.. I did a search..found this ssite and read such great things about Regina. I called and she answered and helped me in less than 5 minutes... THANK YOU REGINA!!

Nov 06, 2017
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No Waiting!!
by: Anonymous

I have to echo the other callers who spoke to the AWESOME REGINA (see number from earlier poster). After NO WAITING, she answered my question and we were only on the phone for 2 minutes, tops. She made something I'd been dreading a true PIECE OF CAKE!!

Nov 06, 2017
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No answer
by: Mark

I’ve tried Regina before and have gotten through in less than 2 rings. Now I have another problem with my claim and when I call her number all I get is a tone as if the number is disconnected or unavailable

Nov 06, 2017
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609-777-3200 Cathy 609-984-2296 Regina
by: Anonymous

Hello everyone,

The traditional method of communicating with a human being in relation to unemployment is a full time job in itself. Since I wasn't getting paid to contact unemployment I am happy I found this site. I initially called 609-984-2296 and reached a busy signal several times.
I then called 609-777-3200 and got through after 2nd ring. Cathy was very professional and answered all of my questions. Unfortunately she wasn't able to fix my problem (I needed an appointment sooner than assigned).
After I hung up I realized I had another question but decided to try Regina. The phone actually rang this time and was picked up after the 12th ring. She was very polite and answered my question but even more so she was kind. I decided to try for an appointment change again and she was much more concerned for me and encouraged me to call her later in the week to see if anything became available.
Just be patient and persistent. Both numbers work. Both are professional. Both will do their best for you. However, Regina is truly an angel you can feel it as soon as she answers the phone.

Nov 06, 2017
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Unemployment sucks
by: Amanda

I’ve been on the phone since 8:29am trying to get someone on the phone. I received unemployment for 4 weeks then it said I have interview scheduled after fighting for 8 months to get my unemployment!! I’m beyond fed up with unemployment and New Jersey

Oct 31, 2017
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TALKING TO A PERSON
by: Mike

I called Michael as listed further down in the comments from the NJDOL and we finished our phone call in 8 minutes after trying 4 separate days on calling the regular Freehold/New Brunswick unemployment office.. How does an UNEMPLOYMENT office have a LACK OF EMPLOYEES to answer the phones? Thank you for the help Michael.

Oct 26, 2017
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dsability
by: Anonymous

609 984 2296 disability # no hold human on phone

Oct 25, 2017
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Regina is very efficient
by: Anonymous

I would also like to add that Regina was extremely nice and helpful! Had the situation figured out in minutes!

Oct 25, 2017
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I just spoke to Regina
by: Anonymous

I just called Regina who helped me with my claim.

She is WONDERFUL! Patient, caring, warmth, expert who loves servicing the public. She will explain the process and advise timelines and all information needed to process the claim. Superior Customer Service. Thank you everyone who supplied the number

Im going to leave the number 1-609-984-2296
For the next person.

May God bless you all ❤

Oct 23, 2017
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Hey Alex, did you try Regina ?
by: Chris-Unemployment-Tips.com

You may have to scroll down through the comments a bit to find Regina's number, but she is the person working for the State of New Jersey that these people have been raving about for a long time now.

Oct 23, 2017
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Last Comment
by: Alex

Hey last comment the number you gave for Micheal you said he was the nicest person yada yada... yeah well he's a piece of shit and spoke to me like shit and basically told me to call a different number cause he has nothing to do with it and the phone was off the hook when I called. He told me it "said" i spoke to someone already about the issue. So basically i'm a fucking liar. NJ Unemployment a bunch of pieces of shit and liars. Good fucking luck everybody.

Oct 13, 2017
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Call...
by: Steve

....609-777-3200.

You will most likely be connected with a gentleman named Michael. He is, without a doubt, one of the most professional, courteous state workers that you will ever speak to. He had my case resolved in under an hour, and answered every question I asked with dignity and respect.

I wish all state employees had his level of professionalism.

Sir...if you are reading this, kudos to you. You truly emphasize the "service" in customer service.

Oct 12, 2017
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NJ Temp Disability System is the Worst
by: Anonymous

I've been calling the customer service line for WEEKS and I have yet to speak to a live person. I called at 8:29am to be told all agents are busy to call back back at another time.

There are no locations to physically go to for me to speak to an actual human being. This is absurd. Come on NJ, we need to fix this issue.

I'm on maternity leave and haven't received any payments. I started my leave in august!! It's impossible to fix an issue!!


Did you also try calling Regina @ 609-984-2296?

Chris

Oct 11, 2017
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Help
by: VG

Ive been calling for 2 weeks trying tk get someone from tdi an no luck i dont know who else to call or what to do

Oct 11, 2017
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Christine is a jewel!
by: Anonymous

I really didn't want to bother anyone, but I was concerned that my husband's claim would not be processed because he forgot to complete a small part of it. Christine answered on the 2nd ring and I immediately started apologizing for bothering her. She said it was OK and helped me quickly and professionally! Take note other State workers! We really need help and don't want to be met with lax, funky attitudes and be made to feel like we're bothering you at your umm... JOB!

Oct 11, 2017
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Regina is 10 STARS!
by: FM

Spent 2.5 hours on phone trying to get a NJ unemployment representative on phone. Called Regina and she picked up within 3 rings, had a phenominal personality and fixed my issue within 3 minutes. Regina is wonderful! Thank you Regina for going Above and Beyond for me.

Oct 10, 2017
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Unemployment Issue...Call Regina!!
by: Anonymous

Regina is literally a godsend! Call her 609-984-2296. Fixed a huge issue I had in terms of a discrepancy between my wages earned. Turned out to be something they screwed up in their system and not my fault at all! Within ten minutes she had everything fixed in the system. Amazing!!

Oct 10, 2017
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NJ disability
by: Anonymous

Regina really does exist 609-984-2296. She is unemployment but took all my info and had Brenda from disability call me back within 30 mins. What an incredible duo of women working together so people can get answers

Oct 04, 2017
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Regina!!!
by: Anonymous

YES! Call Regina. Rang twice, picked right up and knew the answer to my question. I was off the phone in 5 minutes!

Oct 04, 2017
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Help wit unemployment
by: Anonymous

Can someone plz help me wit the number plz

Sep 27, 2017
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Worked for me!!
by: Anonymous

I also called Regina, and even though my question was in regards to tdi which is not even her dept, she solved my issue in 30 seconds. Yay for Regina!

Sep 21, 2017
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unemployment phone unmanned and unanswered
by: Anonymous

I've spent hours this week (when I could have bee looking for a job) trying to get answers to my questions about denial of unemployment. The phone says there is a 3 hour wait. Then you leave your number, they call you back (maybe) and hang up on you! OMG, I can't believe this that NJ runs this terribly.

Sep 12, 2017
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Regina!
by: Anonymous

Yay for Regina!

Sep 08, 2017
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REGINA
by: Anonymous

This is the first time I actually pay attention to comments and it definitely paid off. REGINA is incredible. She answered the phone right away and gave me the number of the correct department to call to resolve my issue.

It's nice to know that great employees who care about their jobs still exist.


Sep 05, 2017
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Omg REGINA!!!
by: Anonymous

This woman is a literal angel on earth...

3 minute phone call and it was fixed without me even having to explain the issue!!!!!

Sep 05, 2017
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Unemployment benefits
by: Mark

I was hesitant about the whole Regina thing.But I figured I was getting know where the other way calling the call center.it only taken her 5 mins to get it done.Wow she is awesome and needs to incharge of department to get things right God bless her

Aug 29, 2017
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NJDOL phone numbers not being manned
by: Chris - Unemployment-Tips.com

That sounds like a problem a concerned public servant, with the title of Governor, might believe is important enough to fight for, with the hope of resolving.

But then the dig comes from me, a non-resident of NJ and not exactly a stranger to being accused of something, or another.

Aug 29, 2017
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Got through 1st try!
by: JerseyCityGirl

Not Regina, but the lady that answered helped me right away. After calling and getting hung up on for a week and getting nowhere on the website I found this info and called. Why bother having the other numbers if they aren't manned?

Aug 22, 2017
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Yup JC61 ..
by: Chris - Unemployment-Tips.com

Your concern about things that feel too good to be true, but are, coming to an end.. would be mine concern about Regina and her very special # .. as well.

Aug 22, 2017
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Yup - Regina = goddess
by: JC61

Took me / us two minutes to resolve my issue. Prompt, courteous, accurate ... that's Regina. Let's hope NJ Unemploy doesn't find this and cut off this lifeline.

Aug 22, 2017
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Regina is the best
by: Annoyed

Got through finally to Regina! She is an absolute god! She handled everything in seconds, and called me back to make sure everything is ok! 609-984-2296 you wont be disappointed!

Aug 21, 2017
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Regina is a Godsend
by: Tired of the wait and disconnection

You want answers? Call Regina! You will not be disappointed! 609-984-2296.

Aug 18, 2017
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Actually got a human at this number
by: Active Job Seeker

I just got through to an actual human by calling 609-777-3200.

Aug 18, 2017
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Temporary Disability contact in New Jersey
by: SG

I tried for days to get thru to a live agent.So I googled and found the Director of the Temporary Disabilit for New Jersey.She is wonderful.She straightened out my P 30 form. In less than 48 hours the money was available for me.Her name is - Christine Z.Madrid
The phone number is 609-984-4404.She is available after 9 am.

Aug 16, 2017
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Unbelievable
by: Anonymous

Regina- Unbelievable. Still I am trying to convince myself this could happen. Single call, straight talk, straight answers,
Too good to be true, it's genuine or what?

Aug 16, 2017
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Horriblr
by: Anonymous

I've been trying to contact the NJ DOL about claim information for two weeks now and all I get is "all operators are busy " *click*, or a busy signal. Horrible service. Christie must have his hands all over this .

Aug 15, 2017
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Regina - YES, she is the girl
by: Anonymous

To the person who provided Regina's phone number, God Bless you! She answered on the first ring and honestly I was seriously, was it all that easy?! she walked us through everything and helped process the first two weeks - considering the numbers provided on the njufile.net site is a complete joke! 3 hour wait time and then in the middle of being on hold, you are disconnected. Terrible. If it wasnt for Regina, we would still not be able to open our claim. We have bills to pay just like the rest of them, shame on this state when it comes to having to file a claim. *****REGINA**** 5 STARS all the way!

Aug 14, 2017
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Regina's number worked as of 7-10-17
by: Chris - Unemployment-Tips.com

609-984-2296 In case you still need to try to actually speak to a live person at the NJDOL about your unemployment claim.

Aug 14, 2017
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I'm sorry on your behalf if ...
by: Chris - Unemployment-Tips.com

I really am sorry for you, if none of the phone numbers in any of the other comments here, are no longer working, especially Regina's .. because she was the one saving grace (at least that how I think of her), as I'm sure all the people who posted comments about her feel she was, when they too, desperately needed to get in touch with a real live person at the New Jersey Unemployment Department.

If she's no longer accessible at the # .. all I can say, is it's a sad time for anyone who currently, or used to .. live and work in New Jersey.

Chris

Aug 14, 2017
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On behalf of my family
by: Anonymous

My husband has worked for the same company for over 20 years. He was laid off and soon after moved to PA. He's been unable to file a Nj claim because of the lack of phone reps available busy signals too busy to take his call. There has to be a better way to contact an actual human. The earnings were in NJ we now live in PA. His work search is now in PA. We are 6 hours away from Nj. Please help us.
Thank you for your time.


Aug 02, 2017
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Does anyone answer the phones
by: Anonymous

No one answers any number busy all the time wish I could talk to a person or get a job working at unemployment

Aug 02, 2017
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Phone Number
by: Anonymous

What was the phone number you called that actually worked?

Jul 25, 2017
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So much red tape!
by: Bill H.

My wife was laid off after several years and had trouble with unemployment from the start. First, they had her termination date a week too early so that caused and issue so her benefits were delayed. Then they claimed she had a pension from her previous employer, never did, but that delayed benefits. After a month, they finally started. She finally got a job, yay! But it only lasted a week! They said they really like her but just wasn't a good fit. She tried to claim benefits a week later but was told "it looks like you're back to work, you need to reopen your claim" she's been trying all day to reach someone! We need to pay our rent!

Jul 24, 2017
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If only if I spoke Spanish
by: Anonymous

Amazingly, I got through on the spansh speaking only line.. I guess the government can only help the non-English speaking community. What a shame, a disappointment and definitely an embarrassment! Uuugh

Jul 20, 2017
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😢
by: Anonymous

I called and got "Your call cannot be completed at this time". 😔

Jul 18, 2017
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Regina Help
by: Anonymous

Hello everyone the number worked got through right away problem solve in seconds. what a God send!!!

Jul 18, 2017
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Regina
by: Anonymous

Breath Of Fresh Air!!! Helped me in seconds this is a wonderful worker

Jul 13, 2017
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Regina was so delightfull to speak to
by: Anonymous

I've been calling for the past week everyday, I've been getting disconnected ..some calls are pointless as in they keep telling me they're going to have a supervisor look over my claim which mind you it's been almost a month of me out of work. thanks to Regina everything should be fine .I was skeptical about calling I didn't know whom I would really be speaking to but she got this handled for me right away ! I feel a sign of relief the person doing my claim was new and had put in my numbers wrong which was coming up to 0.00 and these phone lines sometimes are backed up all day even when I get up to call @8 AM.

Jul 12, 2017
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Number is busy/disconnected?
by: Jess

I came across this blog because I too have been trying to reach a human being for days only to be disconnected every time I try the number for unemployment.

They scheduled me for a phone apt. after I applied on the website but no one ever called me and there is no number for me to call for the interview.

I tried Regina's number and its busy or maybe disconnected? Did anyone else have this problem? I can't seem to get through...

Jul 11, 2017
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Thank You Regina
by: Rita

Regina is an absolute God send. Within less than five minutes she had all of my issues taken care of and every provided detailed further instructions. Thank you Regina!!!!!!

Jul 10, 2017
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Trying to reach someone at No unemployment
by: Sherry W.

Regina was such a pleasure to deal with, very patient and took her time with me to fix my mess! 609-984-2296 was the number where I reached her. She was amazing!!❤

Jul 10, 2017
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Regina is incredible!
by: Anonymous

Hi, I called 609-984-2296 and Regina picked right up! She is amazing!!! She answered all my questions and was an angel. I told her that I found her number on this blog and she chuckled and said lots of people from here call her:) Give it a try!!!

Jul 05, 2017
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This works!
by: Anonymous

I was so skeptical of calling a random number, but I have been trying to collect my unemployment for the past 2 weeks and have had such trouble! It was impossible to reach a live person through the call center so I googled how to talk to a live agent.
All of these posts came up about Regina, so I tried it! She picked up the phone after my first attempt calling and solved my problem in minutes! I told her about this blog and all of the nice things everyone has been saying about her!
Call her if you need help!!
1-609-984-2296

Jun 21, 2017
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Thanks for Regina!!
by: Anonymous

I can't tell you how quick and helpful Regina was. I wanted to post to say a hearty thank you for the number. I had been stuck on the NJ website provided lines for 3 days!! She resolved everything in a matter of minutes!!!

Jun 21, 2017
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Regina at NJOE
by: Anonymous

Regina is a ROCK STAR!!! She saved me from losing my mind in the call answering system.

Jun 08, 2017
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Customer service agent on the phone.
by: Anonymous

Hello, I've been trying to speak to someone with some questions I have and I g through the wholes automated messages and then they say we can not help you at this time please call back layer, Well it is the same thing all over again. WHERE CAN I GO TO EITHER GET A EMAIL ESSAGE BACK OR HAVE SOMEONE ANSWER THE PHONE.

Thank you

May 30, 2017
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NO MORE STRUGGLING TO SPEAK TO AN ACTUAL PERSON
by: Anonymous

REGINA IS AMAZING!!!
call her 609-984-2296

May 17, 2017
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Regina is the MVP.
by: Alfreda

After several hours on the phone trying to get across to an agent with no success I stumbled upon this blog and saw Regina's number. At first I was skeptical but decided later on that I had nothing much to lose by giving the number a trial, at first It ranged busy but with the second trial came a human voice (wow).[Needless to say the lady( Regina)completely took care of my problem like she knew me from Adams and she is so soft spoken, completely unlike what you get usually from a regular government employee. I'm really grateful to whoever put her number on this blog. God bless you

May 16, 2017
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Let's move this conversation about appealing to a board to email
by: Chris - Unemployment-Tips.com

This question and comment thread has always been about contacting someone live, willing and able to help at the New Jersey LWD .. so I would prefer we just keep this conversation confined to the email thread we also have going.

May 16, 2017
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Request for Appeal Help
by: Anonymous

The reason I missed the hearing was because I mis-read the instructions...I thought I was going be called. That was the reason for the denial from the Tribunal. In my request for a re-opening I was honest and listed that as the reason I missed the hearing.
I guess I now have to appeal to the Review Board?

May 16, 2017
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Regarding reopening after a non-appearance at NJ Examiner hearing in NJ you were made aware of.
by: Chris - Unemployment-Tips.com

Although I have questions I would need to ask regarding why you non-appeared for the NJ examiner hearing, after I read the information about NJ appeals found here under the heading "Requests for Reopening", it's looks like a reopening request may first go to the tribunal, before it goes to the board of review.

So, I'm just not sure if you're saying the reopening was denied by the tribunal, or the board of review .. or, not so incidentally, if the tribunal's dismissal of your appeal was a dismissal without predjudice .. which would be helpful should you still need to appeal to the board of review to get that panel to send the matter back down to the tribunal, so you can finally get whatever facts you need to, about the claim not being invalid .. on the RECORD.

In any case, my advice to a claimant, is just what I did for employers on a daily basis when they told me, they couldn't attend a hearing .. after I made them aware of the date and time a hearing was scheduled .. in any state.

Request a postponement per the instructions that generally speaking, are suppose to come with all hearing notices.

Make sure your request to delay the hearing includes accurate information pertaining to whatever your reason is for postponement (preferably your reason will also be provable as with good cause for a state to postpone the hearing).

If the request is denied, one shouldn't appear for the hearing, as the appearance appears as if you didn't need the postponement and signals you are prepared for the hearing. Instead, you should wait for the hearing decision dismissing the appeal, or a decision that changes the initial determination. But now you have that written request for postponement on the record that you asked the state to delay the hearing .. therefore, you'd send it along with any reopening request (sometimes called a request for reconsideration) should a state tribunal requires this (pretty sure HI does this too) before you move on to an appeal to a board of review and request a reopening for non-appearing, citing once again .. whatever your good cause was for non-appearance.

Of course .. one good cause reason for non-appearing in a many states, and frequently used by employers .. or it's TPA, is the good cause was that the hearing notice was not received via mail .. or in time.

Sorry you can't get a hold of Regina, but there's more than just one number in these comments, so I would probably make sure I tried them all first .. if you haven't already.

But then again .. when you work on behalf of an employer .. envelopes you receive with hearing notices all get date stamped each day .. specifically, to be used as evidence of this good cause for non-appearing .. if the notice comes after the hearing.

And yes, I do remember talking with you .. Can't tell you how sorry I am that NJ, a state that doesn't require tribunal hearing examiners to be attorneys .. limits claimants who want to HIRE qualified representation for a hearing, to only a licensed NJ attorney.

May 16, 2017
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Busy Signal/Hang Up
by: Anonymous

I came across this page and Chris was very helpful...gave me the number for Regina. I have been calling for 2 days and get a busy signal. This morning it finally rang but then someone picked up the line & hung up.
I live in PA but have work in Delaware since 9/16. I previously worked in NJ. I was laid off from my employer in January so I (mistakenly) filed for unemployment in PA. It got denied. I then applied for unemployment in Delaware. They told me to withdraw my claim and file in NJ as I worked there for 3 years prior to Delaware and NJ's max benefits are higher.
I filed in NJ and was DENIED because "you are still employed full time in Delaware"
I appealed-missed the phone hearing-requested a re-opening and was denied AGAIN!
Who do I talk to for help?!



May 03, 2017
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REGINA !!
by: Anonymous

Little nervous to call at first, but after 3 failed attempts online and through the automated phone system, I figured why not. I spent about 20 minutes with Regina, and was able to get my claim sorted out. It appears some companies like to report wages to the state you live in rather than the state you work.

I cannot thank Regina enough for getting everything sorted out! She was such a sweetheart and a blessing to speak with. Now I will just wait for my call on Tuesday to finish the process!

Apr 26, 2017
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Thank God
by: Anonymous

REGINA!!! (609)984-2296 been attempting to get a hold of someone for 2 weeks nothing call regina took 5 minutes

Apr 25, 2017
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Use your resources
by: Kris

I called my state senators office. They were happy to help, very pleasant, and after a few days and emails to LWD told me why my claim had been pended. Told me where to go and what to do. It's easy for LWD to ignore an anonymous person who can't even get into the phone queue. It's a lot harder to ignore an email from a state senators staffer. Find your state senator or assemblyman here.

http://www.njleg.state.nj.us/districts/districtnumbers.asp

Apr 19, 2017
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Not getting any help
by: Anonymous

I wonder if unemployment is hiring because they don't seem to be able to get the work done. This is so frustrating to try and just to talk to someone. I'm at my wits end.

Apr 18, 2017
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Regina & Kowana
by: Anonymous In Pa

We'll I guess Regina & Kowana have gotten a bad grade by "one" individual but ironically I called yesterday only to get through in a matter of minutes vs. hours with others., They the both of them can't do miracles they are human., But what they do by far exceeds the normalcy of others., God Bless Them!!!



Apr 11, 2017
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Regina is no longer helpful.
by: Anonymous

I tried Regina's number. It looks like she's done forwarding calls to claims agents. She said, "This is the administrative office; we don't handle claims." I tried to ask, "Could you forward me to an agent?" She hung up on me before I could finish the sentence.

Apr 06, 2017
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I really got through
by: Anonymous

Thank you! Thank you to all of you! I got right through to Regina after just a few rings definitely not a Hoax. Thank God because it is extremely frustrating listening to a ton of prompts only to hear that all agents are busy and not even having an option to wait.

Apr 03, 2017
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Thank you!
by: Anonymous

My husband was at his wit's end (his company lied about how they let him go) so initially that held up his claim... He submitted his claim as instructed and waited... Of course it never activated. He finally thought that one of the reps had helped him by deleting his claim so it could be reset... That was not helpful... I found this blog and he called the number and WOW, he got response @ 3:30 PM!!! Thank God and that lady!!! Blessings on her and her family!!

Mar 30, 2017
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Regina and Kowana
by: Anonymous

Seriously, we lose our jobs and then have to deal with phone numbers that are always busy, to get the benefits we paid for. Something is not right.

But Regina and Kowana are the best. Call them, they make up for all the other people who don't answer the phone and are rude.

Mar 30, 2017
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Regina
by: Anonymous

She is the best. She is helpful and actually does care.

Mar 28, 2017
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THIS ISN'T A HOAX!!!
by: Elle

Thank you LORD for this blog! After weeks of trying to get through to someone at unemployment, I found this blog and Regina's number and I just called and she answered! In 2 minutes, my issue was solved and I will be receiving my benefits!!!! Mind you, as I was speaking to her on my land line, I was on hold for 2 hours already on my cell phone with the other regular unemployment numbers waiting to get someone live! She's real and she's incredibly polite and so professional!!! She truly is a God sent and I even told her. I AM SO HAPPY! CALL REGINA!!! (609)984-2296

Mar 21, 2017
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kudos to ALL of you!
by: Dara

I used the information provided on this page and was able to reach Regina, went through Michael to get to her. I've been battling the state since AUGUST and just won an appeal. I am broke and hungry and finally got resolution as to when Ican expect benefits!

You all ROCK for providing these numbers to get in contact with a human! I had so many questions and got them all answered. I had been trying to call for months.
XOXO Dara

Mar 13, 2017
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Working
by: Shawn

1-856-507-2340

Mar 08, 2017
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Your Welcome ., Heaven Sent N.,
by: Thankful In Pa

You are so welcome., I find that we as Americans are so judgmental about this, that, and the other. But when we are in need ie, police, firefighters., public employees, it's amazing that when folk show up to help us and our families we don't judge the nature of their ethnicity or religion we are just thankful to that person or persons for helping and or saving our families lives and or preventing us from becoming homeless or severely in harms way!

GOD BLESS AMERICA !!!!

Mar 08, 2017
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Heaven Sent
by: N.

Thank you sooo much for this post!! Regina was so helpful. Why cant all the state employees be like her?!! They really need to have her train the staff.

Mar 01, 2017
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Thankful In Pa., Miss Rowanda Thank You.,
by: Anonymous

Shout out to "Chris" on this Blog for all your love., I did reach out again to Regina yesterday in reference to not being able to file my claim by computer., Short Story and Shorter version Miss Regina was not their but a lady named Kowana received my call and treated and talked to me with the utmost courtesy and respect that I've ever experienced ( alongside of her co worker Miss Regina ) I asked her was Miss Regina available she replied., "no but how may I Assist You ) very, very pleasant Woman., So their are "Multiple" Angels in this Office!!!


GOD BLESS AMERICA!!!

PS ., please excuse any and all typos my eyes are like my paycheck ( their dwindling )



LOL .. My cataract sends it's regards!

Chris

Mar 01, 2017
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Kowana Deserves Angel's Wings too!
by: Anonymous

I called today and spoke with Regina and another wonderful woman by the name of Kowana! Both are angels! Within 10 minutes my problem was solved!! Thank you ladies!!

Mar 01, 2017
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Michael was a HUGE Help
by: Anonymous

I was able to reach Michael at 609-777-3200. He looked up my claim and explained that is way pending because they needed copies of my pay stubs. I was supposed to have received this request via mail but I never received it. He told me exactly what I need to do next. Good luck.

Mar 01, 2017
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An Angel On Earth
by: Kevin

As all previous have acknowledged, Regina is definitely an angel in disguise! I am so happy to have chanced upon this website and that magic number. After nearly two weeks of frustration, I was at my wits end. As a Federal employee (park ranger) who commutes to NJ from NYC for 18+ years, I thought I'd never get my benefits. Tried again for the umpteenth time this morning (right at 8:30) and got the perpetual "heavy volume of calls waiting" answer. I called and got Regina on the first ring. She filled in all the info and I am now setup. Give this woman an immediate raise!

Feb 28, 2017
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Regina is not a hoax!
by: Max

Everything that has been said about Regina is 100% spot on! I had the pleasure of speaking with her directly today and everything is good to go! I was so frustrated with the unemployment department and To be honest a little worried about whether I'd be able to collect at all. She was very nice and patient and I sent a prayer for her, but I absolutely thought it worth it to at the VERY least give my personal testimony on how promptly and professionally she handled my concerns. God bless her and all of you! I pray you all also are able to collect what's owed to you. And to anyone in a panic, get in touch with Regina, there's hope for you yet!

Feb 28, 2017
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To" Thankful in PA and other who work in NJ
by: Chris - Unemployment-Tips.com

I'm so very happy things are working for you.

NJ has one of the highest maximum weekly benefits in the country .. although I've heard it's hardly enough when one considers the cost of living.

So .. if anyone is having trouble getting benefits, or finding a reason to be grateful for the amount of NJ benefits, consider the max benefit amounts in other states people are grateful for after they too, have to fight to get benefits.

How much unemployment can pay (monetary qualifying) state by state.

Feb 28, 2017
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To Chris / From How To Be Americans First
by: Anonymous

Thank you so much for your sincere word's., And my wife missed the enrollment deadline for her job shes been on for 17years but luckily my Union Insurance came through for the surgery. Although its its not a full check ( unremployment) I am greatful for its more thsn my home states rate specifically Pa is $553. Max and NJ IS $677.the extra $124 is a Blessing !





Greatful To Be An American

Feb 24, 2017
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To Thankful in PA
by: Chris - Unemployment-Tips.com

"Don't forget how to be Americans first."

I think that should be an official pledge, or something along those lines.

So let me be the first to second the sentiment Thankful in PA, because Regina, although I've never spoken with her, shines for me as an example of what it actually means to keep that attitude up .. at a job I'm certain could break others.. of any good intentions to be helpful.

I hope your wife recovers quickly and fully soon from her surgery .. despite her job saying she's not qualified for STD???

I thought NJ was one of the six states with some sort of mandate just for temporary disability unemployment benefits?

Feb 24, 2017
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Line busy
by: Anonymous

Her line has been busy all morning. At least now I am hopefull of speaking to someone. I have been calling for 4 days. Total ridiculous !!! I have a reduction of hrs, so just need partial. By the time info comes in the mail my weeks that I want to claim has past and I can't get to a live person!!!
Super frustrating

Feb 24, 2017
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What A God Send
by: Thankful in Pa

I just got through to calling Regina from this blog. Let me tell you she is a woman of God., And we the American People need to wake up!! We need more people like this who take care of our own!! We are so divided by our thoughts and religions and colors that we forget how to be Americans first.

I was just laid off from my job and today as i post this my wife is going in the hospital for surgery., Her job that she has been on says shes not eligible for Short Term Disability because she missed the open enrollment., And as I check my finances and hers we are low on income., Short Story and moral to the story, Regina I am so humbly appreciative of your efforts and I pray for your strength to keep helping others and keep a Godly voice and attitude., You my dear are what America needs more of., And not to be judged by your skin color., Miss Regina happens to be African American but oh how that doesnt bother folks when they and their families are in need of assistance., +


God Bless You Miss Regina."
Someone In Pa Thanks You

Feb 22, 2017
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Thank you Regina!
by: Anonymous

Phone number works! We got through to Regina today Feb 22, 2017. She was kind and helpful, and took all the anxiety out of our day,

Feb 22, 2017
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She is a god send!!!
by: Anonymous

I googled "how to talk to a live person from nj dept of labor " it this website/blog was the very first thing that popped up I clicked it. I was skeptical at first like most of the people I see commenting but I tapped on the number because I've been trying to call for about a week. Regina answered right away and answered all my questions that I had the number really works!!!! 609-984-2296

Feb 21, 2017
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You've Got to Call Regina
by: Anonymous

I had to file my claim with a claim agent because I worked in NYC for 4 months while the rest of 14 months out of past 18 months were in NJ. I started my calls on those three numbers provided by NJ Unemployment sites from 8:30am in the morning. I tried three of those numbers for at least 15 times and got hung up every time I completed answering the questions with the voice prompts asking me to wait for available agent to complete my claim. After 2 hours of persistent attempts, I found this blog and decided to try to call Regina. I was so lucky to get a hold of her. It only took her 7 minutes to file my claim! What an angel she is! I told her that I got her phone number from internet and did thank her as my life saver. You've got to try. If her line is busy, don't give up and keep dialing. Once you get a hold of her, you are in good hands!

Feb 21, 2017
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Regina!!!!
by: Anonymous

I was skeptical at first to call 609-984-2296 but after several failed attempts to reach someone at the usual numbers I gave it a chance. I did not get through right away and kept hearing the busy signal like others. Advice just keep hanging up and calling you eventually will reach Regina. She is a wonderful lady and helped me within minutes! The number does work!!!

Feb 16, 2017
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Regina Deserves Angel's Wings!!!
by: Anonymous

Thank you Regina!! I hope someone tells you about all the great things that are written on this blog about you... my husband has been trying to get through to the local number and has visited the office with backup documentation and is still trying to get the benefits owed to him... one simple phone call to you and it seems to be done!!

Feb 16, 2017
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REGINA!!
by: Anonymous

609-984-2296...... she worked miracles!!! I live in NY so I couldn't process my claim without speaking to an actual person. I was in a complete panic.

I googled this convo and got the above number. She did ask where I got her number from and I admit I was a bit dishonest when I told her I was transferred to her. No issues, no complications. She processed my claim.

Feb 10, 2017
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Awesome
by: Anonymous

Seriously, this number is a life saver.She was very patienceexplaining everything.

Feb 08, 2017
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Unbelievable - use these numbers
by: Anonymous

Used these numbers after weeks of trying and got through to someone called Colin or Colleen, who asked me to fax some documents over. This thread is a godsend!

Feb 08, 2017
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Regina
by: Anonymous

Yes! Thank you Regina!!! It really does work wow! She's so nice to talk to, so polite and professional, thank you to whoever found this #!

Feb 07, 2017
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Yes, Regina...the most patient and polite NJ Dept of Labor Rep
by: S

Bottom line..She is awesome...Call her, be polite, as she is getting calls ALL day due to this blog. Truly a Saint! 609-984-2296

Feb 06, 2017
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It works and Regina is professional
by: Anonymous

I have been calling NJUI for five business days to no avail. Skeptically called this number and spoke with Regina - answered the second ring. She is not only professional, she is extremely helpful and polite. Was able to help me within two minutes. Thank you to whoever found this number - I am truly appreciative.


Feb 06, 2017
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Just need a 1099???
by: KC

I received an email that 1099's were available online. I used my login info and website state if you haven't logged in since Nov 2016, create a new login. Well, the website does not let you create a new login because it recognizes my SS#. I am able to access all the other available tabs with my current login / pin. Just cant get my 1099....why? I've been calling all the numbers listed on the website and have tried the numbers provided below (THANK YOU EVEYONE FOR TRYING TO ASSIST...much appreciated!) Still, nothing. Im just trying to do my taxes like a good citizen. Does anyone know if they will be mailing 1099's? I heard you can only get them online?

Feb 02, 2017
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I got in contact with Regina
by: Anonymous

After a week of craziness I bumped into this blog an I swear you guys saved my life . Regina was a god send in heaven ..Contact her and get ur money'.. she will most definitely help you

Feb 01, 2017
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Regina The God Of Understanding
by: Anonymous

After seeing this blog and calling Regina, who assisted me wonderfully, I told her of a blog where she is overwhelmingly praised. She didn't think how much of an impact she was making over the phone. She simply stated that one point in the not so distant past she was in the trenches with US, trying to get her claimed file. She says she can't help everyone including her lackluster coworkers.....but she will never stop trying.

I'm 6'3 240 guy who teared up.... It's crazy that good people still endure in a world where a war of PC is losing to a bunch of people who want to call people inferior and then put legislation behind it.



Big Guy, your generous description of Regina made me tear up!

I also want to say this.

God Bless Regina and all like her who have what it takes to offer their ear along with a heart to reserve personal judgment and simply help when they can and even when they can't. I wish there were more in the world just like her.

Chris - Unemployment Tips.com

Chris

Feb 01, 2017
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6099842296 works! You just have to wake up early for it!
by: Anonymous

I literally have been trying to get in touch with unemployment for more than 3 weeks. I call literally every single day but it seems like never at the right time. 6099842296 will direct you to Regina, and she will help you with your claim. You have to wake up and make the call literally the minute they open. Or keep trying a little bit (I tried for a half hour). I never tried calling that early that because I am not an early bird and usually call later on in the day where the lines hang up and are busy.

But It was worth the constant redialing. I even dialed the other numbers they give you from freehold and they dont work even if you wake up early. You get too many robotic messages and by the time you dial all the appropriate numbers that take you to the different options, you never speak to an agent and it will hang up your call after all that time wasted.

So Bottom line, call Regina, early! 6099842296

Jan 30, 2017
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REGINA WILL HELP!!
by: Anonymous

REGINA IS AWESOME!!! Call her for help with your UI Claim. 6099842296

Jan 26, 2017
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The run around racket
by: Anonymous

Definitely works. It didn't even ring twice and someone answered. Needless to say that my excitement was short lived as she referred me back to the zombie phone numbers. I wish they had the same trouble taking money out of people's checks.

Jan 25, 2017
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Finally got through to a Live person..
by: Sean

Finally got to talk to a Live Person. I had to call a bunch of times cause it was busy but finally got through. 6097773200. When he answers he says he's not unemplyment but he can help with any questions. Unemplyment needs to fix their phones cause it's ridiculous that you can never get through to talk to anyone. So if you have a problem with you # you are using STOP AND USE THESE #'S 609-777-2300 609-292-7162 609-984-2296... I hope this helps.
REMEMBER IF IT'S BUSY HANG UP AND TRY AGAIN IT WILL WORK. DON'T GIVE UP!! GET WHAT'S YOUR'S/WHAT'S OWED TO YOU!!

Jan 25, 2017
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Regina is amazing
by: Raloh P.

Called unemployment for weeks and went to the office no answer on the phone and the office would not help at all. Called 609-984-2296 and Regina answered took care of everything and was also so kind. She is the best!!!!

Jan 25, 2017
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609-777-3200
by: Anonymous

I called this number after three days of "due to a high volume of calls, please call back later", are they serious about not even giving you an option to WAIT ON HOLD? It's ridiculous. I called all of the numbers in this thread and receive a busy signal or number out of order until I called this 609-777-3200 and a gentleman (who sounded very bothered) answered the phone and reminded me he was the DOL and not unemployment. Cool dude, just try to help me because you're the only living, breathing creature I've come in contact with since Sunday. Finally he typed my SS# in and told me someone from unemployment would call either today or tomorrow and help me figure out what's wrong with my claim. SO. Still waiting but I'm a lot less frustrated and finally a bit relieved the ball is rolling finally. This system is absurd.

Jan 24, 2017
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Regina Is Awesome
by: Anonymous

Had the same problem doing a claim online and couldn't get a rep on the phone. Checked this site got Regina's number 609-984-2296 absolute angel! Unfortunately the unemployment office doesn't want to do their jobs so I'm still having a little trouble. Advice....get Regina's fax number and send everything to her. She handles business professionally, kindly and quickly! Someone speak to her supervisor and offer accolades please!



Jan 23, 2017
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Regina the Saint
by: Anonymous

Hey everyone,

After three weeks of battling the phone system with hundreds of calls and never speaking to an actual person, I finally got through to Regina with the number 609-984-2296. She was an angel and got my claim submitted in less than 10 minutes. It took a while to get through to her, but I would recommend that she is your best bet.

Good luck!

Jan 23, 2017
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Been waiting since Dec.04, 2015
by: Ricky

Nice to see I'm not the only one with this problem. I filed my claim back on dec.04 got a call from Mr.Carter on Dec.27,2015 and here we are Jan.23,2017 NO REPLY, NO ONE PICKS UP PHONE CALL AND NO MONEY. I would really hate to see what these people will have to deal with if they all lose there job and need to collect unemployment. Thanks to you unemployment I have no money to pay rent and no response if I will even get my claim benefits. GOD BLESS you NEW JRSEY UNEMPLOYMENT

Jan 20, 2017
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Still no help
by: Anonymous

I've recently been laid off and entered the wrong password too many times on the unemployment website BIGGEST MISTAKE EVER . I can NOT get in contact with ANYINE and none of the phone numbers on here work . I've even been waking up extra early just to call, I got through ONCE and the lady said she'd help me and said she reset everything but she didn't do ANYTHING. I still couldn't log on . Furthest I've gotten was to get on a callback line, they said they'd call back in 27 minutes and I ended up getting a call 5 HOURS LATER . These people SUCK !!! !!!!!!!!!!!!!!!!

Jan 20, 2017
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Finally Got Help!
by: Chris

After three weeks of trying to get through to unemployment, I went to this site and called 609-292-2460.
A man named DAVID answered saying "Director's Office". He was incredibly helpful and in 3 minutes had addressed my issue and pointed me in the right direction.
Thank you DAVID for your help and professionalism. You were a life saver!

Jan 19, 2017
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Thank you Kathy
by: Anonymous

I had the same problems just like everyone else with the exception of that I had to personally go to the NJDOL office in Hackensack to verify my identity, after waiting outside for 1 1/2 hrs I final spoke to someone they than told me that I could re-open my claim went home and did just that.I waited a week to claim my benefits to be told that I needed to call 201-601-4100. That's when I called 609-797-3200 spoke with a women named Kathy and she said that my money will be in by this Monday. FYI always ask for the person name and document everything!!!!!!!!!!!!


Document everything .. good advice!

Chris - Unemployment Tips

Jan 19, 2017
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Useless
by: Anonymous

Well after 3 days of getting the "due to the high volume of calls we can't take your call right now"message I tried some of the numbers on this page. The NJ department of labor number (609.777.3200) worked but it was a waste of time. The agent told me to call unemployment back and wait on hold like everyone else. Told him I can't even get far enough to be put on hold and he said "well sticks to be you then" and hung up on me. The other number for Regina I've called 80 times today alone (no exaggeration) and keep getting a busy signal. Any other suggestions?

Jan 18, 2017
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Live Agent Access
by: Mark

Dealing with the same issue here. Can't do what I need to do through the website as they are saying my claim has been "pended". I was able to get through once last month. Four days of trying and still haven't gotten through. I'm going to try these alternate numbers tomorrow. Thank you.

Jan 18, 2017
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Regina
by: Anonymous

REGINA IS A SAINT. got through today because of this thread! She was extremely helpful!! 609-984-2296 is the way to go.

Jan 18, 2017
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Department Of Labor
by: Anonymous

609 777-3200; I tried this and was able to help me. He was very nasty though. What they should do if it's busy is to leave some kind of message for a call back. I also heard their is a trick; when it says press a number to reset your pin; in 3 min you will be able to speak to someone. Now they might not help you, but it's a try. It's unbelievable on how this day in age you got to go through this and I blame Christie period.

Jan 18, 2017
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Finally!
by: Anonymous

After numerous days telling me that due to calls we cant take your call at this time. I got through using number 609 777-3200 which is dept of labor. The person I talked to was nasty, but at least I got through and taken care of.

Don't these people know they are helping the public and it's their job?

Jan 17, 2017
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Got thru to unemployment
by: Anonymous

I finally got thru after being hang-up numerous times, waiting on hold for hours, I finally call one of the number on this blog, 609 984 2296, and after 2 busies, on the 3rd call back I got to speak to a VERY NICE LADY who took care of everything for me, I know this had to be the LADY REGINA that another blog spoke about. THANK YOU REGINA OF THE NJ UNEMPLOYMENT OFFICE TRENTON NJ, WITHOUT YOU WE WILL STILL BE HOLDING ON FOR HOURS, AND THEN BEING HANGUP ON BY irate individuals who are supposed to work for US THE PEOPLE, I WONDER WHAT ONE OF THEIR EXPERIENCES WOULD BE LIKE IF THEY WE UNEMPLOYED AND TRYNG TO GET THEIR BENEFITS?

Jan 13, 2017
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Call Dept of Labor
by: Anonymous

Spoke to a very pleasant man named Michael at the Department of Labor and he was able to help me. The phone number is 609 777-3200. Good luck

Jan 12, 2017
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Busy signals
by: Laura

I have tried and tried to get a human on the 201-401-6100 number but can't get a person. I worked out of state and I have to talk to an agent. I tried the 609 numbers but they are all busy signals. Frustrated isn't strong enough word of how I feel.

Jan 10, 2017
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NJ UI
by: Anonymous

You made my day!! Regina was extremely helpful!!! Thank you so much for sharing!!

Jan 09, 2017
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Got through today
by: Alto

Don't waste your time calling the main number. I called the NJ constituents office (609-292-2460), had to call 3 times because the person kept hanging up on me. Then he gave me this number (609-984-2296). I called and let it ring 45 times, and then a very nice lady named Regina picked up and took my claim! This is the number to call; just let in ring until she picks up. Good luck!!

Jan 09, 2017
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Post 1
by: Anonymous

609-777-3200. Someone answered the phone and said "Nope, not unemployment. Department of labor." CLICK. Hung up on me.


609-292-7162. Tried twice, busy signal.

Jan 06, 2017
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Unemployment- 609-777-3200
by: Anonymous

Called 609-777-3200 number and immediately got a hold of a lady who was very nice and got everything figured out for me.

Jan 05, 2017
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Unemployment 609 292 7162
by: Anonymous

225pm Jan 5th took under 10 min Thank you and good luck to all

Jan 05, 2017
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Fed up with New Jersey unemployment
by: Anonymous

I think it may be time to call the news they are blowing everybody off

Jan 05, 2017
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Number not working*** AMENDED
by: Kim

If the number isn't working, it's because he's on the other line. Just keep trying. I got through on my 3rd try. He's helpful--gave me the wrong info--but helpful.

Jan 05, 2017
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Number not working
by: Kim

I have tried the 609-777-3200 number all day and each time I get the "this call cannot be completed at this time, please try again later!" error on the other end.

Jan 05, 2017
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Great help
by: Anonymous

Called and the man was very helpful, he had a lady call me back in a hour finally claim filed

Jan 05, 2017
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609-777-3200 is always busy
by: Anonymous

I tried the 609-777-3200 number and it is always busy. Like everyone else, I've been left on hold for 4 hours, been hung up on dozens of times, it is horrible. Please help.

Jan 03, 2017
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Just called
by: Anonymous

The man on the number said he is department of labor and referred me back to the unemployment numbers where no one answers.

Jan 03, 2017
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number phone NJ Unemployment
by: Anonymous

I have been on the phone since 8:32 this morning....it is now 12:23 you can only get so far and they hang up or you get a busy signal. I cannot apply online as I have worked in 2 states in the past 18 months.
This is really a disgrace that one should have to wait this long. I have tried the number listed here and it is busy busy busy...a claims agent will now help you....music.....busy signal and hang up......

Jan 03, 2017
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Unemployment claim
by: Anonymous

Dear all,
Thank you for these numbers and would appreciate more as they are all busy.
It is very shocking to encounter so much difficulties in speaking with a representative given that most people who call need immediate assistance. I called for weeks on an issue that can not be resolved online, but could not get assistance. Now I do not only have to deal with the stress of job loss and also the stress of getting unemployment benefits.

Dec 30, 2016
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The 609 777 3200 number works
by: Anonymous

THANK YOU!! After calling for several days I googled and found this thread. The gentleman at the DOL connected me the a woman from unemployment who helped me initiate my claim in 5 minutes!

Dec 29, 2016
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how to get in touch with NJ UI
by: Anonymous

Thank you for the advise. I called the number today and immediately got a live person who was very helpful. He was a bit direct, but really helped me a lot. Gave me his number to call back and another associates name if he wasn't there. Asked me why I haven't been claiming benefits and I said because for weeks I've been trying to speak with someone and can't. I am so glad I googled my question and had my problem solved.

Good luck!

Dec 29, 2016
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Talked to the Guy
by: Anonymous

I called 609-777-3200 and spoke to a man. He was able to look up my information with my Social Security # and told me that my claim had just been paid as of this morning. He was able to help, but he did not at all sound helpful. He was not rude, however he did speak in a completely monotone voice the entire time. The number is to the New Jersey Department of Labor:

Constituent Relations
609-777-3200
Catherine Mycoff,
Constituent Relations Coordinator

Dec 28, 2016
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We got a woman
by: Anonymous

After being on hold for almost 3 hours we found this website and number. Called got a wonderful woman and she fixed our problem.

Dec 28, 2016
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Then number is good
by: Anonymous

Just spoke to a lady who helped out and solved my problem in 5 minutes.

Dec 28, 2016
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getting a human who can help?
by: Anonymous

i called starting at their opening time 8:30am....and i got that there was a high volume of calls & disconnected, REALLY!!!!????
the guy at 6097773200 is NOT HELPFUL & IS AN ASS!

Dec 12, 2016
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The number does work
by: Anonymous

I called that number - it's the constituency services line at NJ DOL - he forwarded me to folks who could help.

Dec 08, 2016
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If the number seems to work for some, but you got a rude man who refused to help
by: Chris - Unemployment-Tips.com

At least until at which point there is a majority consensus in the comments the number no longer works for anyone .. I'm leaving all the number for the NJDOL and Unemployment office up and here.


Dec 08, 2016
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This number did not work
by: Anonymous

This man was rude and yelled at me for calling and wanted to know how I got the number. He then gave me the same bs number where no one answers. Good luck.



Dec 06, 2016
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correction
by: ppage

Sorry.....
I just left a comment about 609-292-7162 when I meant to talk about 609-777-3200............609-777-3200 is the number to call. The man who answers this number is very helpful with unemployment claim information.

Dec 06, 2016
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609-292-7162
by: ppage

609-292-7162 does work. I just called it, and a very nice man asked me for my social security #, looked up my claim, and gave me all the answers I needed.
Very grateful for this $ and for this man.

Dec 06, 2016
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Try calling this number
by: Anonymous

I didn't receive my first check and I was confused as to why and just couldn't figure it out online. So I called the three numbers they give you. They all got me no where as the lines were "busy". Some people on here said to cal 609-777-3200 and some one picked right up. Looked up my SS and gave me the down low. Had all the answers I needed in seconds. It's a direct line to the Dept. Of Labor. Best of luck to everyone.

Dec 05, 2016
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These work (updated 12/5/2016
by: Jax

This is the main help line. At times you'll only get a busy signal but I found the best time to call this number is between 1 to 3pm

609-292-7162

This number does get picked up but it is Dept of Labor. Not unemployment. Depending on who picks up they might help you or get you to someone who can.

609-777-3200

I had another number that gets you directly into one of unemployment's inter-office lines but I left it in South Carolina for the winter (sorry). When I get back there I'll be sure to post it here.

Dec 05, 2016
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So, the number 609-777-3200 still works?
by: Chris - Unemployment-Tips.com

So you are disagreeing with the last poster .. who wrote in all caps, the number 609-777-3200 no longer works? Which begs the question .. why would someone do that if it does still work.

Good to know, if it worked for you after the comment was made on 12/1/16 .. that it didn't.

Dec 05, 2016
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So helpful
by: Anonymous

I needed to get through to temporary disability benefits and found this site. I wasn't sure if the number would work since I did not need unemployment, but the man who answered was able to transfer me to the right place with only a short wait. Thanks so much!



Dec 01, 2016
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609-777-3200
by: Anonymous

609-777-3200 NO LONGER WORKS.

Nov 19, 2016
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Excellent
by: Anonymous

I called the # and spoke with a guy who looked up my info by ss# and told me I needed to speak to unemployment. I told him that was my problem I couldn't get thru. He said I am going to transfer you. I thought he was going to send me to phone and I was going to wait but a lady picked up immediately. She took my ss# and told me they we waiting on my pension paperwork. I told her I emailed weeks ago.. Turns out I had one late wrong and emailed to incorrect address. I emailed to correct address and had my first check the next day.
The # was a godsend as I was calling every day for a week.

Nov 09, 2016
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Best Customer Service
by: Anonymous

I had so many issues for weeks getting a hold of someone to file a claim. After 2 weeks of not getting a hold of someone, I finally got through. The lady was rude and disrespectful. I dealt with her rude comments and yelling at me so I could just get it done. After getting to the very end of finishing my claim, she said she didn't want to help me anymore and hung up. I called back for hours and their lines stated to call back later. I called the number listed above and the gentleman sent me directly to a wonderful lady that helped me right away. These two saved me in many ways to get this claim completed.

Oct 13, 2016
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This number is a savior!
by: Anonymous

I spent hours on hold and trying to get through the automated queue on the standard unemployment line. The number - 609-777-3200 was instantly answered by a nice gentleman who answered my questions in 2 minutes!!! Thank you so much for sharing this time and mind saving info! :D

Oct 04, 2016
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Amazing, THANK YOU!!
by: Anonymous

After almost two months in the dark I googled "how to talk to a human being in new jersey" and came up with this website. I can't thank you enough. We called and the guy who answered was slightly gruff, but also the most amazing man ever!! He told my husband to call him back a few days later if things were not solved...and guess what, it was ALL SOLVED in two days after 8 weeks of waiting. This man is a miracle worker...please treat him with respect and kid gloves... he saved us so much struggle with a simple call. I told my husband to call and THANK HIM profusely afterward. Listen, he may seem like a troll when you first call (poor guy, he deals with everyone's PROBLEMS) but this guy is A++ AMAZING super AWESOME and I HOPE HE SEES THIS REVIEW because he freakin' ROCKS!! What a soldier and civil worker who takes the job seriously. Folks, we owe this guy... BIGTIME. I thank my lucky stars for this message board that shared his number and I thank him if he ever come across this... thank you... you helped my family so much!

Oct 03, 2016
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Number works
by: Anonymous

I have been waiting to talk to someone all day. I'm talking 2 to 3 hour wait times and large call volumes. I had my phone interview on Friday 9/30/16 and was told 48 hours from then I should know a answer. I also checked my account on the website and it states that my case is pended,(no typo) and to contact a claims agent Monday-Friday between 8:30-4:30. To my avail, I haven't been able to talk to anyone today about my case. Since I love to Google, by the grace of God, I came across this forum, called the number, got through in less than five minutes. I was told a determination haven't been made yet and to call back tomorrow around 2pm. I was also told that the rep had until tomorrow to make a decision. Crossing my fingers and hoping for the best. I can say, the number works. Thanks to whomever found it and posted it for us.







Sep 12, 2016
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Didn't work for me
by: Anonymous

I called because I am unable to clime my weekly benefits online this week and the person told me they couldn't help, I have to call the call center.


Aug 18, 2016
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worked like a charm
by: Anonymous

I had a unique situation. Called this number got right thru put thru to someone who offered to help me. I am still waiting to resolve my issue but it beats waiting on the phone for over an hour and being disconnected when the woman finally picked up and asked for my ss number. I spent three hours of my time today trying to file and it took about five minutes to resolve it thru this number. Thank you thank you thank you!

Aug 10, 2016
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live unemployment help
by: Anonymous

The number 609-777-3200 posted worked and I got a live person. They seemed displeased, not at me, but at their call center. I could not file on line b/c I worked out of state as well in New Jersey. I swear I think they intentionally make it difficult to collect what is owed. I am a journeyman and worked in the tri-state area for the past 3 years and have had no issues collecting in other states when I get laid off.

Aug 05, 2016
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I LOVE YOU
by: This Guy

609-777-3200 this number worked like a charm and they even fixed the issue and gave me advice. The other line...just did not give a...you know what about me or the fact that I'm receiving no income at all. I love whoever did put this number up. Maybe a disgruntled exemployee, but I don't care lol

Aug 01, 2016
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609-777-3200
by: Anonymous

A gentleman picked up after one ring. I got the information that I needed (not what I wanted to hear though).

Jul 19, 2016
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God Bless the people on here
by: Anonymous

I had spent 5.75 hours on hold between yesterday and today. On a whim I googled how do I speak...found this page. The 609-777-3200 put me into a real person...on a whim I did this!!!

Thank you, thank you...!!!

Jul 14, 2016
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Bless your soul
by: K W

After weeks of calling and getting that &^%$^ "call center line full" message, I got in queue this morning at 8:30 AM. It said 13-19 wait but I didn't get a live person til 10:30 AM. After giving her my SS#, she said hold, and we disconnected!!!!!!

Lines were too full from then on.

Spent time googling for hints and found this thread with that 609 number!. Guy picked up on second ring. Got help I needed in under 3 minutes.

Outstanding job to the poster of that number! It's as if the sun just came out on a cloudy day!

Bless youyr little heart!

Jul 13, 2016
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Number
by: Anonymous

Yeah. I've spoken to some people at that 609 number as well but I have yet to receive any assistance. But the number DOES in fact work. Good luck guys.

Jul 07, 2016
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Def call that 609 number
by: Anonymous

After a week of trying the regular unemp #s and going to a center I googled this and found the 609 # listed in this thread. It def works try that number they will help you

Jul 05, 2016
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Finally got through
by: Anonymous

I called off and on during the day Friday only to get a message to call another time because of high call volume. So, I called at precisely 8:30am (when they open) this morning. I went right into the automated part of the call which took about 7 minutes. I was then put on hold. A rep didn't pick up until 10:20!!! It was a 5 minute conversation. I can't imagine how so many people were before me that justified an hour and 50 minute wait time when I had to have been one of the first callers. Anyhow- call on a landline so you don't have to worry about your signal, call at 8:30 and put it on speaker so you can do something els while you wait. That's my advice!

Jul 05, 2016
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The number WORKS
by: Anonymous

got cutoff, dialed it.. and online w/ someone now..

Jun 30, 2016
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And here's that phone number again for New Jersey Unemployment Department
by: Chris - Unemployment-Tips.com

(609)777-3200

Jun 30, 2016
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Unlisted number worked!! Thank you
by: Anonymous

The unpublished phone # posted by someone on Feb 02, 2016 worked for me. I asked someone on that # for help and they had a claims agent call me within 5 minutes!
Thanks anonymous

May 23, 2016
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The earlier the better
by: Anonymous

the only advice I can get is to call EXACTLY at 8:30am or when offices open... 8:38 the latest, anytime after that they will tell you their too busy to give a call back and you'll have to try the next day.

Feb 09, 2016
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Call the department of labor!!
by: Anonymous

My boyfriend had been trying for days to get through and finally I said this is ridiculous and called the governors office who transferred me to the Dept. Of Labor and took the claim. Remember people this is because of your governor. Stop voting him in. He certainly would NOT make a good president! I personally am from Missouri and we do NOT have this problem here. I will tell you this...even after getting thru they told him he wouldn't even get his call back from the claims examiner interview until February 29th and today is the 9th of February. Absolutely crazy to me. Only the people of Jersey can make a difference! Good luck to you all!

Feb 02, 2016
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Unpublished Number
by: Anonymous

They are assholes. Called my assemblyman and got an unpublished number. If we harass them too much and they change it, oh well, I'll call and get the new number.

(609)777-3200

Have at it boys and girls, time to make them earn that paycheck we paid for.

Dec 03, 2015
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starting to realize its a conspiracy
by: Anonymous

Wow!! This is mind blowing, I can't believe that NJ is getting away with this. They have officially made it IMPOSSIBLE for me to open a claim for benefits. Starting to realize it likely is a conspiracy and they have designed it the way ot is to purposely block the people that legally n rightfully r trying to claim benefits that they deserve. Was laid off recently n.have Been trying daily, for over 2 weeks now,, to open my claim. I am not exaggerating, when I say I foolishly have continued to spend 6-8 hours each n every day attemting to open a claim. Not only by internet, thousands of calls to every single number they have published, but I have also drove to the office 2 times. Not once,but twice they have told me it is impossible for them to open a new claim at the office. So my 2nd visit, I pleaded with them,, twlslimg them it is impossible ,,, they have made it literally impossible for my claim to submitted then,, bc due to fact that I live in PA and that although the majority of my income for past 18 months was from NJ,, I did have a small amount earbed from PA. So im not eligible to file claim online. Have gotten the same exact message every phone call to every line/office "due to unusually high call volume, cannot take ur call at this time". Never ever has there been an option for me to hold,, or leave a message or anything. I foolishly continue to try NONSTOP, each and every day, From the time they open till close. My fingertips are raw,, and sore,, almost like the skin is wearing off. Im beyond exhausted and I guess I will have to admit defeat. Dont know anything else I can do. Cant imagine how many other ppl are faced with same thing,, n how many other ppl just gave up. Has any one else sustained and if so, any advice,, what happened,, were u finally able to open a claim? I think I am going to take a step away from this all for a day or two,, I dnk hopefully ill b back at it in a few days with some newfound energy,,and when I do, im coming in full force bc this shit is absolutely OUTRAGEOUS! Unbelievable,,, smh. I dont really kno shit sbout politics,, but I do remember how chris christie did some crazy sheisty shit with shutting down all the bridges,, so it all really makes me wonder,, lol I know I may seem naive n many ppl reading this r saying "DUH"

Aug 24, 2015
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To: Same Boat
by: Unemployment-Tips.com

I know you're in New Jersey and you're living in one of three states where employees must contribute an unemployment tax, but it raised question for me, so I decided to learn a little about the employee unemployment taxes you must pay.

Scroll to the bottom, find the refund form links. On one of those forms I could see how much unemployment tax employees must pay and where each portion goes .. worth checking out if you think you may be due a refund due to having more than one part-time job.

I was also concerned about what your govenor was doing in the summer of 09, or maybe it was 2010, that New Jersey suddenly changed it's definition and disqaulification for work misconduct.

Whatever year, making the change was effective , as it knocked New Jersey's recipient rate down to a level more in line with other states, but still, NJ has remained one of the higher recipient rates in the country.

You can find unemployment statistics and rates in handy dandy charts .. here. Although the state specific charts don't seem to be working at the moment.

Aug 24, 2015
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Same boat
by: Anonymous

Anyone who is working is paying into unemployment. If you are able to collect you obviously paid your dues to collect. I feel a class action lawsuit against the state of New Jersey would suffice. Not to mention it's political to not have people collecting, it keeps the numbers of unemployed down. Thank that Fat Turd of a Governor.



Apr 09, 2015
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Trying to talk to UI human
by: Katie

Call your state representatives office and tell them you can't get through! I was also on hold for hours each time I called.
I did this in Michigan and not ten minutes after I got off the phone with my Michigan State Representative a human called me from the unemployment Office!!

Apr 08, 2015
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nothing has changed - still not functional in 2015
by: Anonymous

the NJ unemployment phone line is a total waste. you hold forever listening to garbage music, then to add insult to injury, it hangs up at 4:30 so the office can close after I was holding for over 3 hours. I actually made it through the phone menu 3 times only to have the system hang up on me. Maybe I should run for office and fire all the employees in the office. Perhaps that would get their attention.


Jan 22, 2013
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Talk to a live person
by: Anonymous

I've been out of work on and off since 2006 and I have NEVER gotten a live person on the phone number given. The only way that I've found in the past to actually get someone on the phone is to pick the name of some big gun down in Trenton, call that number and then pretend it was a mistake, usually I get switched over to someone who can actually do me some good right on the spot. Now I haven't had to do this for sometime now, not because I am gainfully employed but because I'm not longer able to collect and the great thing about that is that I don't get counted as UNEMPLOYED so it helps the state's numbers stay low and keeps us from getting any help.

Sep 09, 2011
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frustrated too
by: jim d

I have the same problem. Have been trying to reactivate my claim after three weeks plus where, due to honesty, I declined benefits due to temporary non-availability.
I had already spoken to one of their agents on August 12th and left that conversation convinced that NJ would have no problem renewing my claim after August 19th.
This week, I started trying to recollect my benefits on the web on Monday, Labor Day holiday. At that point, I was told on the internet connection that I would have to talk to another agent before they could process my claim.
Starting on Tuesday, I have been making constant calls to the published phone numbers, and have experienced the same treatment time and time again. To wit, the message is: "due to high volume of calls waiting, we are cannot take your call at this time.." The message goes on to say that I should use the internet, the very method that just told me that I cannot process my claim until I talk to a live agent.
Just an unbelievable runaround. What worries me is that you only have ten days to call back and get your claim going. At this rate, I won't get it in before the New Year.
jjd
newtown





Hi,

I can't really offer anyone .. in any state, a resolution to this problem except maybe to contact the New Jersey AG's office and complain.

I read the same from residents of other states as well.

Maybe if it becomes known how much of an issue it is .. an AG's office, the one that is responsible for complying with federal laws and guidelines might take action to resolve the problem on an individual basis.



Aug 19, 2011
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Cant file for a claim
by: Anonymous

I have been trying to contact a claims agent and im not getting anything back in return but a dead line please help!!!!




Sorry, I'm unclear why you think anyone here can help you with what is clearly a technical problem at the NJ unemployment office.

Can anyone reading this help Anonymous if they've had this issue with NJ and managed to resolve the problem?

Chris

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