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How do I talk to a live unemployment agent on the phone in New Jersey?

by Debby
(New Jersey )

I have been trying to apply for un-employment insurance for 2 weeks now. Spending many hours on the phone only to hear all lines are busy and then I am disconnected. I have tried to apply on line but because I have had a claim last year they will not recognize my user ID and pass word and direct me to call which has been a dead end. I am trying to collect partial un-employment since I have been cut down to 2 days a week from the normal 5 days a week. Your help on this matter would be appreciated. Thanks, Debby



***Edited 6/13/2020 to update the answer for Lisa D's Method for Talking to a Live NJ Unemployment Agent.

Hi All,

First know I, aka Chris-Unemployment-Tips.com really can't be much of help on a personal basis, to anyone with this sort of unemployment problem. But, because I do know state UI operations are funded by federal grants, I am outraged that this is still a problem in 2020, and that I empathize with you all the way to my bones, because dammit .. contacting a UI claim rep should NOT be the primary barrier an unemployed person faces in this country when trying to resolve a problem with their claim, particularly during times of unprecedented national crises.

On the bright side for me is knowing when people have the chance to be helpful, their answer is often to find a way to resolve problems, even if all they do is to simply share what worked for them.

Although you'll find lots of suggestions that have worked over the years .. as to how to contact the NJDOL, it's the comments that say thank you and/or just confirm, a method worked, I find to be not just helpful, but heartwarming.

The methods for contacting a live agent at the NJDOL has changed over the course of ten years since this question was first submitted on July 15 of 2010. I'm grateful to all of you in NJ who keep sharing and commenting on this question, including the lean interim years for this website, in between two unprecedented unemployment crises ..

Although I live in Western Colorado and haven't actually held a job, at least not the typical at will type, since 2009, I wish you all well .. one day at a time.

Chris - Unemployment-Tips.com

Comments for How do I talk to a live unemployment agent on the phone in New Jersey?

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Oct 01, 2020
Rating
starstarstarstarstar 		confused
by: Anonymous

I so late to applying for UI. I didn't even think I could get it due to being self employed. I applied 9/20/20 & my claim wen thru 9/26/20. Today 10/1/20 I tried certifying it but nothing happened. I get a message saying to try again on my time slot which I've done. Is there a reason why this is happening? Also how will my payments come? It's been since march with NO money & I have been begging & borrowing $from everyone around me. How does the PUA work? Will I get that in installments or a lump sum? I tried calling but as we all know already no one answers. This has been the most stressful time for me & my family. Can someone please help me? Thanks so much
Sep 23, 2020
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starstarstarstarstar 		13 weeks extension (PEUC)
by: Cagney

Hello,

Does anyone know how long does it take to get the extra 13 week extension?
Sep 21, 2020
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starstarstarstarstar 		732-761-2021 - the call worked, but no help since.
by: Mike N

I left a comment here about teh phone # working: yes, true, I was able to speak with someone twice over the course of one month in July.
Both time the case "was escalated", whatever that means.

They found the dates that I wasn't paid for.
They also said there will be someone contacting me within 14 (or so my memory tells me) working days.
No one ever did, no money was paid back to me.

So....they owe me $2,600 at this point. It was their computer system that screwed up. It is me who is not getting paid.
Sep 14, 2020
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starstarstarstarstar 		Pandemic no response
by: Anonymous

I have been trying to certify and receive my pandemic unemployment benefits which I have the notification of approval letter since June. Still no one returns email or calls. It’s now over three months. Why is the unemployment office STILL closed?? I can shop in Target! What do you do when you have a balance of $5707 and notification of approval but the online certification does not let you certify and there seems to be no one to speak too??? Thanks
Sep 01, 2020
Rating
starstarstarstarstar 		Ugh
by: Lorenz

I have been waiting since feb. for my unemployment and I received one payment and never again did i receive another. I claim every week and the week claimed does update and there is a number next to my weekly benefit rate but my paid amount still says zero. I owed them money however they took it from my taxes. it wasn’t much in fact they ended up owing me money. once I received what they owed me ( which wasn’t t even the full amount) in march I haven't gotten anything else. Ive been calling for months and now we are going into fall hopefully all is well by new years at least.
Aug 27, 2020
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starstarstarstarstar 		It Works!!! Call 732-761-2021
by: JackieO

Thank you for sharing the 732-761-2021 number with everyone. I just had the pleasure of calling today, for the 1st time and I was able to get through and talk to a rep...but we got disconnected. Then I called back at the same number and was able to talk to someone else. Yes, there was a wait time both times but I chose to wait and NOT have them call me back. Also, the 1st time I punched "1" for English and the 2nd time I punched "0". I basically got the same results. So again, THANK YOU for getting us to a LIVE person. This has been a very frustrating situation and having the correct phone number to call certainly helps. Good lUck everyone!!! Stay positive.
Aug 10, 2020
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starstarstarstarstar 		Back pay
by: Anonymous

I too was wonder about back pay. I was separated from my job in February and I believed that I was not going to get denied unemployment so I never bothered applying . I just applied one month ago and was approved would they go back the months I’ve been jobless since then.


Hi Anonymous,

Good cause to backdate an unemployment claim exists. But what that might be, also varies widely from state to state. For instance if you could prove you relied on faulty information from an employee of the UI department may be good cause in California, you might get a claim backdated, but try that argument in Washington State .. even with evidence .. it likely wouldn't fly.

Faulty electronic/internet .. maybe even phone systems might be good cause in more states than California, but if there's one point Unemployment-Tips.com tries to make consistently and I don't want anyone to miss.

Proving, or disproving your story is about turning a truthful story into a fact driven narrative that revolves around a good cause argument related to a state's UI laws .. AND OR PROVISIONS.

As employees, write things down when they happen. Get names and dates correct and in order .. and be precise when describing relevant events and actions .. vs. documenting your perception of the facts, while still an emotional wreck.

Chris
Aug 05, 2020
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starstarstarstarstar 		2021 Number not working
by: JOsh

I used the -2021 number a few times and was able to get through twice... the first time the agent escalate my filing, which after about 6 weeks of waiting had finally changed to "filed" on the website... but then I was scheduled for a phone interview, which never happened...

It was then rescheduled after I got through using that number again... And, once again, after 11 weeks of waiting, that phone interview never happened.

When I went to dial the -2021 number, I get a "Verizon Wireless - number not available" error message... Anybody else? The main UI numbers all request to call back tomorrow.
Aug 05, 2020
Rating
starstarstarstarstar 		good and bad
by: Anonymous

I finally was able to start collecting my regular unemployment after 8 weeks of calling and praying. I am still owed those 8 weeks and the 8x$600. I am NOT hopeful that I will ever see the money they owe me,but am grateful that I can now at least collect my weekly rate. HANG IN THERE
Aug 03, 2020
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starstarstarstarstar 		Back claim
by: Anonymous

Did anyone receive back claim after they were approve?

I applied in May but was unemployed since March. I finally reached them to back claim three weeks ago but they haven't updated me yet. How long does it take?


Hi Anonymous,

Since you mentioned an actual issue, other than how to get through to the unemployment department, I'm taking the opportunity to tell you, there's very few good cause reasons (in any state) allowing for a claim to be backdated .. at least not relative to the date one initially chose to apply to open an unemployment claim .. finally.

Of course, given the antiquated phone systems and the sheer volume of benefit applicants currently in many states, it's understandable it may take a bit longer than the typical thirty days for an unemployment department to issue a claim DETERMINATION resolving an open issue .. just so the aggrieved party to the determination can decide by the deadline whether they want to appeal, or let their appeal rights go .. up in smoke via non-action.

This whole thing is something people continue to email me about "having an unresolved issue" with a claim for an excessive length of time. It's a very real problem, as no one .. not an employer, or a claimant, can follow through and exercise their appeal rights on a "claim rep's determination" to get to a lower level tribunal appeal hearing where you face off with the other and argue and/or prove the relevant facts surrounding the issue.

In case I haven't mentioned it lately .. nothing about unemployment insurance benefits is working quite like I know it's supposed to work still, in 2020, but that doesn't free you, or me up to throw our hands up in the air and not try to exercise our rights during the process.


Chris
Jul 30, 2020
Rating
starstarstarstarstar 		Has Anyone Besides Luis Received Their $$$?
by: Anonymous

Thank you! 732-761-2021 works. You have the option to hold or they call you back in 5 hours! They will call back up to 8:30 pm on a unknown or block number. If you have a iphone that sends calls like that to vcml, You might want to disable that in your phone settings! I preferred to wait the 30mins hold.
Jul 18, 2020
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starstarstarstarstar 		Has Anyone Besides Luis Received Their $$$?
by: Anonymous

Hello all. The good news is that the "2021" number WORKS and you WILL get through.

The bad news is that when you finally get through and talk to a human, it is NOT an agent...

The person will listen to your issue, take some info, put you on hold, come back on, and tell you they are filing an "escalated" report. And then sadly, nothing will happen after that. At least it has not for me - I am SIX WEEKS without aid and my outlook is now hopeless and grim. I was sincerely hopeful that my prayers had been answered, but this has turned into a hellish nightmare. I have gotten through on the 2021 number four different times, had "escalated" reports filed, was first told that an agent would call back within 48 hours, and then the next person told me 7 business days, and it is just BS. I first got through on July 2nd, and I am still without aid. How is this possible?!

I wish all of you the best. I am ready to give up at this point. NJ DOL has blood on their hands.
Jul 18, 2020
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starstarstarstarstar 		Call Back
by: Anonymous

I too tried the number ending in 2021 and when asked if I wanted to leave a callback #, I did. They called back about five hours later and I was actually home and prepared to speak to them! I'm crossing my fingers that I was given the right info...the person I spoke with was very nice but also paused a lot as if he was not sure how to answer me. But, it was promising that I got a call back!
Jul 10, 2020
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starstarstarstarstar 		Update Luis 6/10/2020
by: Anonymous

Guys call that number , listen to me i been on this post forum for over 2 months and i have been updating every couple weeks. I finally got my money, 10063.00 dollars. Idk exactually how the payment was fixed but my issue was i had a -payment adjustment issue . I just claimed for the second time after two weeks and i got my first week, I'm waiting on my second payment.
Jul 09, 2020
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starstarstarstarstar 		2021 works but doesn't help
by: Anonymous

I have been able to get through on the 732-761-2021 number 4 times now.(after speed dialing over and over. I have spoken to 4 different people and each say they will escalate my case. It's been almost 7 weeks since my first phone conversation and I am still locked out of my account. I can not claim weekly benefits,not can I re-open a claim. My account is stuck in LIMBO. Has anyone actually had their issues resolved? Would like to know if there is still HOPE!!
Jul 08, 2020
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starstarstarstarstar 		Followed Lisa D. advice, it worked.
by: Mike N

May 01, 2020
Rating
starstarstarstarstar UNEMPLOYMENT TIPS - how to contact
by: Lisa D.

The phone number Lisa listed worked.
What's better, it took me may be a very few calls, and I eventually got the messages in Spanish and then was able to get into a que to talk to an agent and chose to leave my phone.

They called in 4 hrs.
Jul 08, 2020
Rating
starstarstarstarstar 		hey luis,update us please
by: Anonymous

I was able to get through and speak to someone 3 weeks ago. I still can not get onto my accout. I am only looking to re-open a claim. No money for 6 weeks now. Luis, please update us and let us know if you were able to unlock your account.
Jul 08, 2020
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starstarstarstarstar 		Escalated claim
by: Anonymous

Does anyone know how long they take to call you
Jul 07, 2020
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starstarstarstarstar 		The "732-761-2021" Number DOES Work!!!
by: Anonymous

First, thanks to Chris for this page, and to the famous Lisa D for her "new" phone number - it really does work!

When I first saw the "2021" suggestion, I thought it was an error, since it is so close to the "2020" number given out by the state (732-761-2020). None of the numbers provided by the state are reachable; it is a sick joke. Keep trying on 2021 and you will get through...

Here is my problem: I DID get through, but to a somewhat unprofessional "expediter".

She told me an actual agent would call back within 24-48 hours. Never happened. Have any of you who posted below EVER been contacted by an agent after dealing with an expediter? Now 3 weeks unpaid. Thank you!
Jul 06, 2020
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starstarstarstarstar 		Mother of 4
by: CEC

I have been with out pay scents May 15th. I was the only one working at the time of the pandemic. We have 4 children, if anyone and give me a number that will actually get me threw to someone that could help me, my family would appreciate it. Thank you.
Jul 06, 2020
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starstarstarstarstar 		Out of state phone number
by: Anonymous

I've been using the Lisa method since April calling occasionally sometimes trying to get thru for hours at a time calling over and over with NO luck! I'm in PA but work in NJ. I'm thinking that number is only for NJ residents and out of state calls won't get thru at all. Is there any other way to talk to a live agent if I'm not calling from a NJ number?
Jul 01, 2020
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starstarstarstarstar 		This is not okay!
by: Caleb

I filed on 04/12/2020 and I have heard nothing, I have not been able to get through on the phone, the Unemployment Centers are closed, and they only gave me an automated response to an e-mail. We need to find a way to fix this in the future.
Jul 01, 2020
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starstarstarstarstar 		It worked
by: Anonymous

I was skeptical but this worked. I called about 77 times before I was able to get on hold with someone.
Jun 29, 2020
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starstarstarstarstar 		Finally Got Through
by: Anonymous

After 3 weeks I finally got a real person on phone. Keep trying it will eventually go through.Waiting for the return call now, will update if and when that happens. I also was locked out of my account after exhausting my benefits(they really don't wanna give that extension) Good Luck and keep trying!!!
Jun 26, 2020
Rating
starstarstarstarstar 		almost four months
by: Dawn Iacobone

I filed my claim at the end of march. I have yet to be able to speak to someone and my file has been pending since I filed. I have reach out several time a day with no response, just hang ups. I have a child and reallu need to find a way to talk with someone regarding my benefits.

Hopeless in New Brunswick
Jun 25, 2020
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starstarstarstarstar 		THANK YOU
by: Vanessa

First, thank you Chris for this website and thank you Lisa D for your advice!

I think I just got extremely lucky but I just found this site/Lisa's advice maybe an hour ago and already got a hold of someone who escalated my claim that has been pending for 2 months. I kept getting the same recording when calling (Lisa lists as #1) until finally I got a new recording that was a mans voice, some spanish, then the man comes back on and says my hold time is approx 16min. It actually was 16mins of hold music until a very nice girl came on who asked for some basic info, put me on hold a couple times and then said my claim was escalated and someone may call for more info from a blocked phone number over the next few days. My issue may not fully be resolved but it is a relief to finally get someone on the phone and hear that my claim has been escalated.
Jun 24, 2020
Rating
starstarstarstarstar 		Does Lisa's method work if you're out of state?
by: Helene

Hi all
I had been getting the Covid extension benefits since my original claim was out of funds New Jersey emailed me after I applied March 13 said I didn't need to do anything and finally June 2 the benefits showed up. When I went to file for the final week before I had to start a new claim (benefits year expired June 16) suddenly it said zero balance and that I had to call and file a new claim. I have a screen shot of the previous week where it said I had $2000 balance then suddenly zero. I have been calling the 888 795 6672 number as I live in Maryland but work in NJ. All I get no matter when I call is "all claims agents are busy call back the next business day". I saw this page and Lisa's method using the 732 number today and tomorrow I will start trying that one. Just want to see if anyone knows whether out of state residents can use that number. I'm not new to using NJ unemployment and in a regular non pandemic year it has sometimes taken me two weeks to get through to a person to file the initial claim so I know persistence is the key. Wish me luck and thanks.
Jun 23, 2020
Rating
starstarstarstarstar 		Update Claim
by: Luis

hey update I posted about two weeks ago. I had been calling religiously everyday. A woman answered at around 130 for the 7327612021 I’m Luis . I CALLED EVERYDAY EVERYCHANCE I REMEMBERED OR FELT DOWN AND TODAY A WOMAN ANSWERED. I was such in shock I had anxiety talking to her she was asking me the same question over and over like I had a different answer like if I had been claiming and said yes and then we went back and forth over if I was claiming every week and I assured her i was I had everything ready screen shots from nj.gov saying "claim is not payable " and she said when I go to claim what does it say I repeated it like three times I never got paid I been claiming every week since 3/29/20 and haven’t received a dollar she really didn’t have anything to clarify why I wasn’t being paid .She asked for basic info like my full name date of birth and my social I don’t remember the lady’s name she wasn’t the most pleasant women constantly reminding me I sound nervous which I was after 3000 calls I fell into shock but with all that wrapped up she said she was going to "escalate the issue" and I would receive a call from the state In 48 hours if my issue wasn’t fixed and to check emails and the phone call. Will be private so make sure blocked calls are off .Guys desperately like me don’t lose hope trust me I haven’t received anything yet but i got through that line. I’m faithful in god I haven’t worked in 3 months this is depressing . I hope you all have hope and be consistent document everything because when the corona quarantine is over lots of people will be going against the state for their actions and negligence we must prevail us New Jersey residents and show them that we are in control and deserve to be treated all the same. Why are some people receiving and not others .Gov. Phil Murphy is trash.
Jun 22, 2020
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starstarstarstarstar 		New callflow and problem!
by: Anonymous

Today, 06/22 a new call-flow - occasionally getting "All agents are busy please hold" in English but now getting a Spanish translation also and then no hold music and what's really new and a big problem at about the 12 second mark getting "I'm sorry due to call volume we are unable to service your call, please call back later, goodbye!". This time wasting limits the amount of attempts possible and makes it less likely to get through!
Jun 19, 2020
Rating
starstarstarstarstar 		Finally got a live person for DOL
by: Susie F

I have being trying to get through since the end of March, calling at least 100 times a day and with persistence, I finally got through twice only to be hung up in middle of conversation, , pure frustration. Today I found this web site, and read the comments and tried calling the number mentioned in slot of comments, 732-761-2021. I was persistent once again and soon as I heard "due to overwhelming calls" I hung up and rare-dialed , and on 52 Nd try , phone answered and went to music for about 3 mins snd Thank you Jesus a very nice lady came on, I explained to her right off the bat to please call back if lined got disconnected, as two previous times, she assured me she would not put me on hold, but would would have to ignore her typing, which I said was no problem as long as I didn’t get hung up on again. She took my information, and found for some reason my account was locked on an old claim, and she would escalate it to higher up and assured me I would get a call within 24-72 hrs ( praying) , even though she couldn’t fix the pro, at least she found out , why my claim had been pending status since March. I will await there call. THIS # WORKS , just be persistent 732-761-2021
Jun 19, 2020
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starstarstarstarstar 		KEEP CALLING CALLING CALLING
by: Ziomara

After finding this page 6/18/2020 i tried the 732-761-2021- i started my quest from 7 am with 2 phones. By 3pm i was feeling a little down- i asked my Dad in heaven to help me. While dialing i got the Please Hold for the Next Operator. OMG i started to cry. A very nice woman helped me with my claim from last year which was holding me up for this year. I was on the phone with her for 30 minutes, she was patient and i was sooo grateful. Hopefully in a week i should see the light. Thank you for this page it WORKS.. THUMBS UP!!!


SO GRATEFULL!!!
Jun 19, 2020
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starstarstarstarstar 		If you hear "this line is not to certify..." then PRESS 0!!!
by: Anonymous

TO the June 8th question about not getting anyone after pressing 1....DONT PRESS 1!!!

Every time you call and hear "due to the high volume of calls" message just stop right there and hang up. don't bother listening to more of the message. Just hang up and redial. If you hear "this line is not to certify..." then PRESS 0!!! This is very important!!! They tell you to press 1 for English but it will just take you back to the beginning "due to the high volume of calls" so don't do it. I accidentally did it once due to habit after dialing so much. After you press 0 you might hear silence for a very long time, but DONT HANG UP. I waited like 40 or 45 min but someone did show up to help me.

So keep calling and good luck!!!
Jun 19, 2020
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starstarstarstarstar 		Redial After Disconnect
by: Anonymous

To Jun 08, 2020 post by Anonymous, yes disconnecting happens sometimes its normal. Their systems are not perfect. I even got a person on the phone once and got disconnected which was heartbreaking after all those dials and waiting. If you get disconnected just keep redialing. It works!!!
Jun 19, 2020
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starstarstarstarstar 		IT WORKS!!! CALL (732) 761-2021
by: Anonymous

I have never posted on a blog before but felt I owed it to the previous people that posted before me before me to say thank you and to pay it forward by telling anyone that finds this page that it works so call (732) 761-2021. Ignore any other numbers on any paperwork you get or website. The number to call is (732) 761-2021 If you hear silence, don't bother waiting. Just hang up and try again. I wasted 30-40 minutes waiting a couple of times in silence for no reason. Started dialing at 7:45am and kept dialing until 4:30pm. My phone would stop being able to make calls after an hour (maybe 300 calls or so) due to the high frequency calls so I would give it a break and try my husband's phone, and keep alternating with whichever phone was working. I needed to backdate my claim and they were able to do it for me easily and quickly, so if that is something you need keep calling. Like others have said, when you call when they say to press 0 just press 1. Don't get discouraged. I called for days before I was able to get through on day 5. You can do it, and you WILL be able to get someone on the phone. Just keep trying! Good luck!!!
Jun 19, 2020
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starstarstarstarstar 		like a slot machine
by: Anonymous

good morning called from 739 to 801 over hundred times with no luck.Just like playing a slot machine in atlantic city.hire some more people to man the phones might be good idea
Jun 18, 2020
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starstarstarstarstar 		DEFINITELY WORKS - BE PATIENT!!!!
by: Anonymous

This number DEFINITELY works, but, as many people have said, you HAVE to keep trying. The "successful" message says something to the effect of "Please hold for the next available agent", which is then followed by some hold music. The agent picked-up after only 2 or 3 minutes, and was super friendly and helpful. I had been calling 800+ times per day for the last week to follow-up on an ongoing issue, and was always "greeted" with "Due to the high volume of calls..." message and finally got through around 2:00pm. BOTH MESSAGES PICK-UP ON THE FIRST RING - I ***think*** I accidentally hung up on an earlier attempt because I was expecting the usual message on the first ring, but BOTH messages happen immediately. All I can encourage everyone to do is keep trying because you WILL get through.
Jun 18, 2020
Rating
starstarstarstarstar 		If at first you don't succeed...
by: Anonymous

After weeks and literally HUNDREDS of calls following the advice in this thread, I got through to a very friendly 'live person' today @ 1:50pm ET (on hold for approx 15 min).

As someone who simply needs to reopen an existing claim, I had no other option but to speak to a representative.

The only downside is that the individual was not able to complete my request. Rather, she was able to fill out a form for someone at the DOL to contact me--by phone--in the next week or so.

Waiting with an unblocked phone and fingers crossed...
Jun 18, 2020
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starstarstarstarstar 		Works
by: Anonymous

This number worked just keep calling and hanging up. I called 830am it took 20 redials. 15 min on hold. Thanks
Jun 18, 2020
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starstarstarstarstar 		Finally Got Through
by: Anonymous

After reading the comments and suggestions here, I tried for two days calling over 200 times each day.Today, on my third day after 100+ calls I finally got the "Please Hold message". Was on hold for 20 mins when the rep came on. Explained my issue which is: "Your certification cannot be processed, please call your local office". Rep put me on hold for about 5 mins to check if he could see what the issue was. Came back on and explained how I have to follow the certification time slots on my assigned date, if not it will not let me go through. I explained that I had and was following the guideline but was still getting that message. He said my issue will be escalated to another team to look into it and to keep trying the next two weeks to see if it's resolved, if not, I will need to contact them again.
Jun 17, 2020
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starstarstarstarstar 		Certification confirmation??
by: Dan

I certified for the week I needed to..Hit submit and WHAM! Next screen says site cannot be reached. I think ok, I just have to do it over again...WRONG! It shows the following week as my next available week to claim which I don't need. I have tried calling and of course...no answer. Sent an email but who knows when they will respond and it's usually an automated email anyway. Any ideas?

Thank you in advance
Jun 17, 2020
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starstarstarstarstar 		Pending Status
by: Anonymous

I have been trying this method and trying to stay patient, hope it works as well!

I have applied since 4/5/2020 and everytime the claim status said pending. Since I didn’t want to lose any weeks of pay I continued the files claims. Did anyone have this issue and continue filing claims?
I tried to certify for weekly benefits but everytime I enter my information it says no claim exists under that which makes no sense since I’ve definitely filed few.

Anyone having this issue?
And am I supposed to continue filing weekly claims or wait to do anymore filing till I talk to someone? Any help would
Be appreciated.

Thank you everyone!
Jun 16, 2020
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starstarstarstarstar 		THANK YOU LISA D! I got through
by: Anonymous

THANK YOU! THANK YOU Lisa D and all of you that commented before!
I tried many times for many weeks without any luck. After trying to dial 7327612021 over 200 times with two phones at the same time I go through and speak with an agent. I’m so grateful that my husband helped me to find this page and I just tried it. I could communicate with an agent and they gave me the steps to follow after being disqualified.
Jun 15, 2020
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starstarstarstarstar 		Lisa D’s method works
by: Anonymous

After trying for almost three days, I came upon this Tio page and after reading everyone’s comments decided to use Lisa D’s tip. Started at 7:35 this morning and after trying about 50 times gave up and tried again later a couple of times. On one of those calls, it rang and went directly to an agent who helped me out and set up a phone interview for July 1st. Good luck everyone and stay safe!
Jun 13, 2020
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starstarstarstarstar 		PLEASE explain the problems..
by: Anonymous

It's great to see that some people are able to get through. I got the notification in the postal mail this week and thought everything would work this am. Even updated my direct deposit. Still got the the message YOUR CERTIFICATION CANNOT BE PROCESSED PLEASE CALL YOUR LOCAL REEMPLOYMENT CALL CENTER DURING REGULAR BUSINESS HOURS.

Does anyone know if this comes up because the system is overloaded??

Please help. I don't have 3-4 hours a day when I need to find a job.

Is there a state representative or any other office I can call? I'm worried that if I cannot get this resolved I won't get paid anything.
Jun 12, 2020
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starstarstarstarstar 		I cant get through
by: Luis NJ

My message is this "No benefits are available to you at this time.
Your next compensable week ending is 06/13/2020. You can certify for this week only after this date has past." And my info is this on claim status Claim Status: Filed
Date of Claim: 10/06/2019
Weekly Benefit Rate: $201
Remaining Balance: $0
Next Payable Week: 06/13/2020
Last Week Paid: 06/06/2020
Last Paid Amount: $0
I received a letter i certified for $2613 under EUC date of mailing 5-29-2020.... Im currently calling I have sent several emails but "due to high volume" or "busy" shows anyone can help me? my email is [email protected] Thank you....
Jun 12, 2020
Rating
starstarstarstarstar 		Thank you Lisa!
by: Anonymous

Just finished speaking with an agent. The best number to call is the 732-761-2021. The probability of u getting an agent is higher as u skip pressing #1 and ur able to place more calls for a given time. I started calling at 9am 20x, rested then At 10am another 40x. At around 11am heard something different than the usual message. Waited and heard "please hold for the next agent". Was on hold for 40min. Lady who helped was super nice.

I’m a gig worker and was told that even though I was answering online questions correctly I need to call reemployment to get the funds released. So for all gig workers/independent contractors, u need to speak to an agent!
Jun 12, 2020
Rating
starstarstarstarstar 		Unemployment not payable/ the method works
by: Anonymous

So I scrolled through the comments and found great advice. I called ‭(732) 761-2021‬ number and kept hearing the Generic automated recording saying "due to high volume of calls..." I hung up each time continuously. Fortunately for me it took about 20 redials of the ‭(732) 761-2021‬ number, before I was able to speak to an agent. I have a hearing scheduled for next month and I hope that I receive all my backed up pay that I didn’t receive for my UI. Keep redialing the number as many times as you need to, you will be able to speak to an agent. The method works!!!
Jun 11, 2020
Rating
starstarstarstarstar 		732-761-2021 WORKS
by: Anonymous

THANKS TO THIS WEBSITE WITH THE ALTERNATIVE NUMBER LISTED, I WAS ABLE TO GET A HUMAN AND GET MY ISSUE FIXED. THE PERSON WAS VERY NICE AND EXPLAINED WHY THERE WAS A PROBLEM IN THE FIRST PLACE, WHICH I NOW KNOW HOW TO AVOID NEXT TIME. THANK YOU SO MUCH!!!

AND YES, JUST KEEP DIALING UNTIL YOU ARE PROVIDED AN OPTION TO HIT "1" (SO NO "DUE TO HIGH VOLUMES", KEEP CALLING)!!! IT ONLY TOOK ME LIKE 20ISH TRIES BUT IT WAS WORTH IT.
Jun 11, 2020
Rating
starstarstarstarstar 		IT WORKS!!!!
by: Anonymous

Wow wow wow. When I first read it, I did not think this would work but thankfully it did! It took me 547 tries over the course of almost 3 hours, but I was able to finally get through to someone. Please be patient, but it does work!
Jun 11, 2020
Rating
starstarstarstarstar 		This really works
by: Anonymous

Works.
Jun 10, 2020
Rating
starstarstarstarstar 		Trying...
by: Anonymous

I got the email to go in and certify but have been trying for over 2 weeks to reach someone. I login during my SS# and got all the way through but landed on a page that says YOUR CERTIFICATION CANNOT BE PROCESSED PLEASE CALL YOUR LOCAL...

I have logged over 500 calls a day. I use two phones to continuous dial beginning at 735 am every day this week. I give up around 930. I have tried at 230 in the afternoon logging another 500 tries / phone for over 1000K each time.

I will try and login via the system on Saturday again during my time to see if this is simply something that has to happen...

I sent an email as well explaining the error given that the system says I'm FILED and that my first date to claim benefits was 04/04/2020.

Does anyone know if people cannot correct this they lose everything due to them? I am just not hopeful that I will get anything at this point since I cannot spend hours trying to reach someone. I need to find a job too...
Jun 10, 2020
Rating
starstarstarstarstar 		Lisa D.'s 7327612021 spam dial works!
by: Anonymous

I stated calling at 9am, hanging up until the "due to the high volume of calls" message changed to "this line is not to certify..." pressed 0 and then a woman answered and opened my case immediately. She was very kind and helpful. Again, I started calling and ganging up on the high volume message at 9am, called about 130 times and they answered by maybe 9:35am. Thank you so much for the help on this forum, i would have never figured it out otherwise.
Jun 09, 2020
Rating
starstarstarstarstar 		100% Official - 100% Real
by: Ali

My issue was that I reasserted my claim by accident instead of simply certifying for my weekly benefits.

Solution: Call (732) 761-2021
This method works. Keep calling until you get through. When you hear "Due to high call" Hang up ASAP and redial. I was calling since 6:20am until 10:15am non stop. I didn't eat breakfast or brush my teeth. I had a blunt pre-rolled from last night and I just kept calling and kept praying.

Tips: NEVER REASSERT YOUR CLAIM - SIMPLY CERTIFY FOR YOUR WEEKLY BENEFITS
Jun 09, 2020
Rating
starstarstarstarstar 		Omg thanks to this post I solve my issue
by: Luis

Omg I can’t believe this really works got everything straight it out
Jun 09, 2020
Rating
starstarstarstarstar 		Not Clear on Instructions
by: Anonymous

Hi everyone. I've been calling since March 31. Dialing I get "due to the high volume of calls we can't take your call at this time." I hang up and keep trying. Once in a while I don't get this message but get a busy signal. Should I stay on the line when there is a busy signal or do I hang up and try again. Please help. Thank you.
Jun 08, 2020
Rating
starstarstarstarstar 		I tried Lisa’s method
by: Anonymous

I tried calling the 2021 number over and over and got through twice but was disconnected after waiting on hold for more than 20 minutes. Is this happening to anyone else? Any suggestions to stop the disconnecting after the music stops?
Jun 08, 2020
Rating
starstarstarstarstar 		cannot not get anyone @ unemployment
by: Anonymous

I have been calling it says to continue in english press one. Then if you don't press 1 it says Thank you for calling the call center and hangs up.

If I do press one then it says Welcome to the reemployment call center due to high volume of calls waiting we cannot take your call at this time. I have been calling have made way over 1000 calls. does anyone have another number or any help Please Thank you
Jun 08, 2020
Rating
starstarstarstarstar 		New user
by: Anonymous

How do i find the phone number don't see it anywhere
Jun 06, 2020
Rating
starstarstarstarstar 		Lisa D method works!!
by: Anonymous

I posted earlier that I needed help. That I was going to try the Lisa D method since everyone was talking about working! So guess what? It sure did!!! My claim has been on hold since Feb 23 2020 and I’ve sent e mails I called and even spoke to a reset passwords agent and no luck. Just waiting and calling the 732 761 2020 for months! I started calling the 2021 number and on my second day it worked! Waking up early as 7:20 and calling and redialing. No luck the first day so second day we did it again and after a while I took a break and then started calling around 9am and on the first dialing we got the different recording and was put on hold! I spoke to the live agent and they put me up to date and will be able to certify my weekly benefits on the designated day and time! Hoping it all goes through. Keep trying guys and have patience.
Jun 05, 2020
Rating
starstarstarstarstar 		Lisa’s method works!!!
by: Anonymous

I started calling at 7:40am. Continued calling throughout the day, in chunks of 10-15 calls each time giving myself some breaks in between. I got through two times in the span of two days since i had more than one question!! Was most successful during the time frame between 1030-1145am
Thanks Lisa!!!
Jun 05, 2020
Rating
starstarstarstarstar 		Omg 334 calls and it worked shout out to lisa D
by: Anonymous

So like many others I got layed off and need unemployment. I just started a new position when it all happened so after 4 weeks of getting paid it stopped. I got your claim is not payable. So I googled how to contact unemployment looking for different numbers. Found this page and got thru after trying. I called 334 times and stopped for 5 mins then called again and I got put thru. Guys keep trying it pays off.
Jun 05, 2020
Rating
starstarstarstarstar 		Works! Don’t give up!!
by: Anonymous

My mother was on pending for 2 months. We both called at the same exact time on June 4, 2020. We pressed no numbers and went straight to music after we stopped getting the too busy recording. It does take a while but the earlier the better. We kept both phones on the hold until one was picked up. It may take a few days but this is much better than going through the main line pre recordings. Will find out by next week hopefully she is all set!
Jun 04, 2020
Rating
starstarstarstarstar 		Patience! But it does work
by: Anonymous

Called roughly 700 times between two days but was able to reach someone and get it handled right away! You’ll hear the message about the high number of callers a ton but just keep trying. Thank you so much for this information.
Jun 03, 2020
Rating
starstarstarstarstar 		Follow Lisa D's Advice
by: Anonymous

I just finished talking to a representative. It was so quick and easy! I called at around 12:20 pm, and by 12:30, I was already being spoken to and assisted. I called (732) 761-2021. I called and hung up because it kept saying, "Due to the high number of calls..." just hang up and keep trying! Finally, around my 12th call, it said, "thank you for calling, please press 1 to file a claim" I pressed 0 and was put on hold for about 10 minutes and then I was put on the phone with a live rep. I'm not sure if the time I called was ideal or not, but I still followed the instructions, and they worked.
Jun 03, 2020
Rating
starstarstarstarstar 		OMG BLESS THE COMMENTS DOWN BELOW
by: Anonymous

IT WORKED?! AFTER A TOTAL OF 164 CALLS!!! I first called at around 7:50 and gave up relatively quickly after a few minutes with 89 calls made. Then I took a long break and got motivated by the comments and called again at 11 AM. I called for about 10 minutes and got through an agent very fast! The wait time was like 3 minutes too.

What I did:

I called the number given below and after many "due to the high..." which I quickly ended it, the menu finally changed! I then pressed 0 and that was how I got through!

It's been 7 weeks of pending and my status is still not filed. I am so happy that my issue is fixed now!
Jun 02, 2020
Rating
starstarstarstarstar 		It works!
by: Anonymous

I called the 732 number 199 times today. Mostly in the morning between 8-10 am. Took a break and called back at 11:15 and someone picked up on the third call. Do. Not. Give. Up!! I was going on the 5th week of being unpaid.
Jun 02, 2020
Rating
starstarstarstarstar 		Unemployment benefits
by: Anonymous

I have been calling for three weeks now from 8:30 am through out the day sometimes up to 100 times a day and still can’t speak to someone
Jun 02, 2020
Rating
starstarstarstarstar 		South Jersey Office-need help
by: Anonymous

I have been trying to call the Vineland (856 Area Code) office since April 2nd. Does anyone have any suggestions on how to get through? I start at 7:15am and continue until 5pm when they close. Please help!! I call over 600 times a day.
Jun 01, 2020
Rating
starstarstarstarstar 		Reaching an Agent
by: Kristine

Lisa D's method worked perfectly!

I started calling at 7:36am, the auto message changed at 7:40am, I kept redialing and got in at 8:11! I was on hold for about 15-20 minutes, spoke with Carmen and I'm all set! Here is the procedure from Lisa....do this! It works!

UNEMPLOYMENT TIPS - how to contact
by: Lisa D.

Start Calling 732-761-2021 at around 7:36AM - you will hear the recording that the Employment Center is Closed. Keep Calling

At roughly 7:40AM, the recording will change and you will hear ONE of FIVE messages.

Here they are and what actions you should take:
1. Due to high volume of calls right now... HANG UP AND REDIAL
2. Thank you for calling the New Jersey Department of Labor ... HANG UP AND REDIAL
3. Please hold for the next available agent... DO NOTHING, STAY ON HOLD AND DO NOT PRESS ANY OPTIONS
4. Line will ring and then you hear some hold music... AGAIN, DO NOTHING, STAY ON HOLD AND DO NOT PRESS ANY OPTIONS
5. You will hear recording asking you to leave your name and number for someone to call you back ... DO THIS and STAY OFF OF YOUR PHONE. THEY WILL CALL YOU BACK! THEY WILL ONLY CALL FROM A PRIVATE NUMBER (so make sure the feature for blocked numbers or Silence Unknown callers is disabled on your smart phones) For iphone users, Go To Settings, Scroll down to Phone, Disable Silence Unknown Callers.

Basically unless you hear options 3, 4, or 5, hang up and redial and I cannot stress enough to keep at it; put your Air pods or headphones in and click that redial button. Yes, some days you will not get through but today it happened for me and it will happen for you - just be patient 🙂
Jun 01, 2020
Rating
starstarstarstarstar 		This method does work!!!
by: Christine

I have been trying for weeks to get a live person. After reading everyone’s post,. I tried it and it worked!!! I was on the phone redialing at least 300 times, but finally it worked. In my case I heard music and was on hold 10 - 15 minutes. The person who answered was with password resetting, but she was still able to help me out.

Like everyone before has said, don’t give up and just keep redialing!!!
Jun 01, 2020
Rating
starstarstarstarstar 		This works! amazingly!
by: Anonymous

I am currently on the phone right now with a very nice woman and she is helping me as we speak!732-761-2021 is the number to call! I redialed roughly 112 times I believe and I finally got a hold of someone after 10-15 hold time. Remember you do not press anything once you get through just wait for someone to answer you! Much love to whoever told us about this. God bless and best of luck to you all!
Jun 01, 2020
Rating
starstarstarstarstar 		The Lisa D Method does work!
by: Anonymous

Yep I agree the Lisa D method does work, I started calling the 732-761-2021 number at 7:45 am and kept hitting redial when I heard the "Due to high call volume..." it took about 200 calls but I got through! The woman was very nice and actually vented to me how hard they are working everyone over there. ( all the agents are working from home, but a lot of the software isn't working with other software!) She also let me know why my claim kept getting screwed up. I'm self employed as a wedding videographer. Turns out that if you are self employed, but not making any income....you say that you are NOT self employed!!!!!! and click no to the question! lol who knew!
Jun 01, 2020
Rating
starstarstarstarstar 		Keep trying
by: Anonymous

Got an error message saying I returned to work when I didn’t and was told to call. I made the error of refiling so if you get this error message and haven’t returned to work do not refile. Saw the Lisa Method on Friday afternoon so set an alarm for 7:30 AM Monday. Started calling the 732 number. At 7:40 I got a ring and then silence. I saw others experienced this so I just hung up after 2 mins of waiting. Kept redialing and after over 200 tries at 8:35 AM I finally got through. Was about to give up for the day but I said I’ll attempt for an hour.

The phone rang and said this is for issues only if you need to file a claim press 1. I didn’t press anything and it put me on hold. Music plays and you’ll get automated messages if you’re on hold long enough. Waited 20 mins and was put on the line and she fixed the issue. Be patient guys it’s good to know there’s actually people still working the phones. Good luck and stay safe!
May 30, 2020
Rating
starstarstarstarstar 		Lissa d suggestion worked
by: Anonymous

Hello i was trying to speak with an unemployment agent for two days and finally on friday i could fix my claim was not payable at that time
Thanks to lissa d and the phone number i started ay 7 7 35 am and nothing after 3 hours calling and hung up finally at 10 am and 1010 calls they answered and fix my problema
Just keep calling.
May 28, 2020
Rating
starstarstarstarstar 		Lisa D's method works
by: Anonymous

Thanks soo much to this forum.
Lisa D's method works!!
I've been calling for 2 wks.
This Tues, May 26, 2020 after 3hrs
of back to back re-dialing my call went through.
I had issues wih my PIN said incorrect PIN
(I reset it on-line).
Then my claim said "not payable".
Also I missed to claim a week.
Rep was very helpfull took her less than 10 mins. to fix my
Claim issues.
Today I received my 3 weeks pay.
Call 732-761-2021 have lots of patience.
Very important DO NOT Give up!!! There is hope.
May 28, 2020
Rating
starstarstarstarstar 		OMG LISA METHOD WORKED
by: Anonymous

It worked !! Keep trying everyone !

Call 732-761-2021
If you hear "Due to high volumes.."
Hang up try again (took me 24 tries)
Once you hear "Thank-you for calling NJ unemployment..press 1.."
Press 0!

I was connected with an agent right away.

Thank-you to everyone who posted on this site, it has been the most helpful information I’ve come across so far. From the people 😊🙏

Peace, abundance, and safety to everyone and their families !
May 27, 2020
Rating
starstarstarstarstar 		I was finally to get connected to an agent!
by: Sofia

I followed Lisa's advice as well and called the number (732) 761-2021 and finally got through. I started calling around 8AM and at the 209th redial around 9:45am I heard a different message and did not dial in any option. After 5 minutes of music I was connected to an agent! I had to clear up an issue I had not being able to claim my furlough week. Keep redialing!
May 27, 2020
Rating
starstarstarstarstar 		Agreed - Lisa Method Works!
by: Dennis

I just tried this approach this morning. I dialed 732-761-2021 225 times until I got the message to wait for an agent. The beauty of this number is that it tells you get the "Due to the high volume of calls..." message right away instead of going through all the up-front messages. So every time I hears "due to the..." I had already hung up and dialed again.

I was on hold about 15 minutes until Carter picked up and straightened everything out for me in a matter of less than 5 minutes.

A couple of lessons learned:

1) If you start to collect a pension and decide to report it (mine is a little over $100/month), be prepared to be without benefits for at least 4 weeks while they figure out the adjustment;

2) Do NOT reassert your claim. After they sorted out my pension issue, they forgot to remove the block from my claim so I always got the message that I needed to talk to an agent. But online, it looked like I had been kicked out of the system. When I called, the recorded message said that I might need to start a new claim and referred me to the initial claims line (which of course was never answered). So I reasserted my claim online. That was a mistake since that re-started the process. The reassert process is for when you work for a while and then are unemployed again. Fortunately, Carter was able to resolve that, too.

Good luck to all and keep re-dialing that number! Many thanks to Lisa!
May 27, 2020
Rating
starstarstarstarstar 		unemployment tips
by: Diane M.

thank you it worked for me , I live 1000 miles away was going to drive up there to reopen my claim . took 5 minutes life is good again .follow the instructions I got through after 6 weeks of calling God Bless You
May 26, 2020
Rating
starstarstarstarstar 		Lisa Method Works
by: Jamie

I filed on April 4, 2020. I tried for two weeks. The line was also busy at 7:39 or 7:40 am. I called at 7:39 May 18, I did not press 1. It went straight to on hold for representatives. I was on hold for over 1 hours. On May 20, 2020, I received my funds. Today, May 26, I received my additional $600.00. I was also able to certify on Sunday and I received that payment today. NJ unemployment representative told me that the $600.00 are paid on Monday or Tuesday. Thank you so much Lisa.
If you are still have problem getting a hold of unemployment trying email them at [email protected] or get your area representative involved. https://www.njleg.state.nj.us/SelectMun.asp

They were helping me but lucky, I was able to get through Lisa method.

Best of luck everyone, it is hard to survive without money.
May 23, 2020
Rating
starstarstarstarstar 		Surreal
by: C. G.

I filed back in mid March and still haven’t received nor able to speak to someone. Just two weeks ago I was able to open another claim being that they needed hours and dates of me working my second after my first job laid me off. Not realizing that they wanted weekly income and I got paid every two weeks. That made it a longer process on top of what was in place smh, I tell like a nightmare
May 23, 2020
Rating
starstarstarstarstar 		Benefits payable without talking to customer svc
by: Anonymous

I tried Lisa D.'s method for multiple days, as soon as 740am, message changed to 'due to high volume...', I did stop the re-dials after about 2hrs. I sent messages, fax, emailed one state legislator (G. Scharfenberger), no responses. Then I received an email from NJ DOL last Saturday stating my benefits were now payable. No reason given other than 'you likely answered one of th 7 questions wrong'. It's possible, but I really checked responses a lot before submitting. I had to re-claim all the weeks claimed, but the confirmation message now showed tax deductions in each confirmation. I got the benefits 2 days later in my cking account. I have not seen the CARES $600/wk benefit yet. I expect this too will take a long time to fix/receive. Good luck to everyone in this bureaucratic nightmare.
May 22, 2020
Rating
starstarstarstarstar 		Lisa D Rocks
by: Axel

I filed back on 4/5. Yesterday I redialed 609 times, no luck. Today I finally talked with a "live" person! Started calling at 7:36am, at 7:58am (109 redials) I got put on hold and listened to music for 10 mins, then the rep came on.

Since I worked in both CT and NJ she had to fixed a few things on my original application. She also told me that even though I had already entered my direct deposit info back on 4/5, given the changes she had to make, I'd have to re-enter my direct deposit info and call back again next Tuesday (Monday is a holiday) and I'd get paid for all the weeks since 4/5. My first reaction was, "oh no!". She basically repeated the Lisa D method, told me to start calling by 7:40am and redial until you get through. Hopefully I get through again then. The rep told me, "well you got through this morning and she's had people that have called back 2 and 3 times and gotten through".

Another interesting point, when I called, I told her my claim has been in the "pending" status since 4/5. Her response was we're just getting to that week now. OMG.
May 22, 2020
Rating
starstarstarstarstar 		Lisa D.'s method worked!
by: Anonymous

First of all, I must say this is a really helpful platform. A big thank you to Chris who started this website, so people have a place to share and support each other during this difficult time.

I second that Lisa D.'s method works. I started trying around 7:40 this morning. I only heard the "Due to high volume ...", I hangup and dialed back. At close to 9:30, I heard something different that asked me to press 1 (I was paying half attention as I was about to give up). I pressed 0 not 1 per other posts' advice. Then I was told to be connected to an agent. I thought the hold was going to be long, but it's only less than 5 mins. The agent fixed my case, I was told that I should get the prepaid debit card in about 10 business days.

Finally, thank you sooooo much Lisa for sharing your tips with great details, it really helped. I don't usually leave comments, but I think this needs to be advocated so more people can get the help they much needed.
May 21, 2020
Rating
starstarstarstarstar 		If you hear no sound for a long time - hang up
by: Anonymous 1

So I've been trying to weeks and weeks to get in. Then I figured it was worth trying the Lisa D method. Finally, I got through, but no music, no prompt, just dead silence. I was too optimistic and stayed on the light. No lie - I was on the silent line for 6 HOURS STRAIGHT before the system hung up on me. Have the screenshot to proved it. I was too desperate to hang up, but heave my warning.. if you hear no sound for more than 15 minutes, save your energy and try again. That's my two-cents.
May 21, 2020
Rating
starstarstarstarstar 		Keep Calling! Don't Give Up!!
by: Ken

Lisa D and Melissa are the MVP's to me! Read up on both their advice. The number I called was 732-761-2021. At first I started calling at around 7:38 until around 12:00 with not a single person answering the call. I took a small break and around 2:15 I notice that there is a press conference going live that the governor does daily. I seen that a bunch of people watch it and it made me think that what if the people watching were the ones that called continuously like me. I figured since those people are watching the conference that they possibly stopped calling and that opened up the phone lines. After the third try I was put on hold for 15 mins then talked to a very nice lady. Times are tough but do not give up!
May 21, 2020
Rating
starstarstarstarstar 		Advice Doesn't work
by: Anonymous

I think since all your comments something has changed because if you press nothing the line just disconnects you.
May 21, 2020
Rating
starstarstarstarstar 		Marry me Lisa
by: Seamus Lee

Lisa method worked today may21 at 745am. I didn’t get a standard response / I got a message that said press one to find out about your claim. As the others have all said DO NOT press one but just stay on the line and an agent will come to you after 15 to 30 minutes (obviously that time may vary).

In case anyone has the same question as me I was just asking about extended benefits. The lady wasn’t ready to help that much, because there is no definitive answer on the system but did reassure me by saying over the next couple of weeks everyone whose regular benefits are expiring will be getting an email regarding their status re; extended benefits.
Best Wishes to all of you out there.
May 20, 2020
Rating
starstarstarstarstar 		NJ Unemployment
by: Frank

My story is very similar to the rest on here but probably not as long of a wait. I was furloughed on the 27th right smack in the middle or peak of unemployment claims being filed. I came on here looking and reading similar issues with getting a " Real " person on the phone my claim was complicated do to the fact They never closed my old one so I needed to get a hold of a agent to fix it and every day at 7:00 am I was up and on the phone calling multiple #’s and never got through...... until I read some happy endings on here on tried 7:42 and kept on it until 7:58 this morning when I got the " this line is for " and immediately knew I was finally in 40 mins later issue resolved! After 869 attempts and countless useless auto response emails... #761-2021 is the phone number I used.. all in all there is a formula from 7:42 until just before 8 because by then the waiting beings and at a wait time of 40 mins do the math .. I’m extremely glad I read all the most current postings! Keep plugging away folks !
May 20, 2020
Rating
starstarstarstarstar 		Lisa D’s method worked!
by: Brandon S

Let me start off by saying that I’m a husband and father of three so I understand everyone’s frustrations. I’ve been trying to get through to someone since March 23rd. I was paid for one week and then told my pin was incorrect each time I went to certify until mid April when they allowed you to to change your pin online. Once I reset my pin I was told my claim was not payable at this time for an additional month. I saw the (732)761-2021 number and called that today at 7:30 until I heard the automated response saying "All agents are busy." I then pressed 0 instead of 1 and was put on hold and within 5 minutes I spoke with John. He rectified my issue within seconds! He was also extremely pleasant and cool about the whole situation. So do not give up hope and keep calling.
May 19, 2020
Rating
starstarstarstarstar 		Be persistent! Call throughout the day.
by: Melissa

I’ve tried calling the 732-761-2021 number on some mornings for the past two weeks (to settle an issue with my claim) and only ever got "Due to the high volume of calls...", "All circuits are busy...", no ring at all, or a busy tone. Today I called about 600 times at random intervals during the day. At 2:30pm, I decided to call a couple more times - and I couldn’t believe it!! On my second attempt the recording said something about "This line is for issues with claims only. To file a claim press 1." I pressed nothing. I was on hold for about 25 minutes. The lady reviewed several things with me, and at the end she said I’ll have my payment in two days.

My advice would be to try calling many times sporadically during the day. It takes a whole lot of patience and perseverance, but you’ll eventually get through. Thankfully the state made a chat bot to help people with straightforward concerns/questions that don’t require the help of an agent. So hopefully that means more availability for those of us that need the assistance of a live person. I hope you’re all able to get the help you need very soon! Stay healthy and safe!!
May 19, 2020
Rating
starstarstarstarstar 		No luck today :(
by: Amy

I have followed Lisa's tip this morning to call at 7:40 am. On the second, third, fourth try, my call was picked up, but there is no sound on the other side. I thought maybe if I waited a rep will start talking, but after waiting 10 minutes, 20 minutes, and 30 minutes on the line. There is still no sound. When I call again at 9 am, the automatic audio said they cannot take any calls at this time. Should I stay on the line when there is no sound or should I hang up and call again?

I will try again tomorrow. Hopefully, this will work soon.
May 18, 2020
Rating
starstarstarstarstar 		It worked
by: Jm

I have been trying this method since last Thursday and today it finally I was able to speak with a representative.
I called at 7:40 exactly and they put me on Hold until 9:15 that somebody pick up the phone, the agent was very nice and fixed my problem and release all the weeks I had already claimed.
Now I just have to wait to see the actual money.
Keep calling and I hope you can get your money soon.
May 18, 2020
Rating
starstarstarstarstar 		Line goes silent but seems I'm on hold
by: Anonymous

I've been trying to get in touch with a live agent for weeks with no luck. I've been doing the Lisa method and sometimes the line rings once and instead of the message that "due to high call volume" I get one ring then goes silent, no music no ringing just silence but I don't get hung up on. I waited one time for 35 minutes but no one picked up so I hung up thinking something happened with the line. Am I on hold for a representative or is that an issue with the line?
May 18, 2020
Rating
starstarstarstarstar 		Sos help me God please
by: Anonymous

Hi here's the situation. My interview for unemployment by one of there staff was on April 15th. That was also the last day I received anything. I'll explain. The day before (April 14th), I received a call from the boss of my company explaining that the company would be receiving the grant and we would all be receiving full salaries and that we should stop collecting unemployment. So the next day during the phone call interview I informed the person on the phone of this and they said they would put a block on my unemployment to ensure I wouldn't get in trouble for receiving a paycheck and unemployment. I received all my monies for up to this point. Well wouldn't you know it, the very next day my boss called and said we didnt get the grant that there weren't enough and we got unlucky. I haven't received a dime since April 15th and no matter what I do I cannot get anyone from unemployment on the phone to speak to me. I'm making out my credit card just to survive. One phone call with someone from unemployment would fix this issue.e
May 18, 2020
Rating
starstarstarstarstar 		Got Through!
by: Anonymous

Typically I'm not one to respond to forums but I feel indebted to do so in this case. I found this forum on Friday May 15th around noon so even though I tried all the way till 4:30 pm and didn't get anyone (this was nonstop for 4 1/2 hours too guys so I didn't take breaks), I wasn't really surprised because there were no comments at all about getting through in the afternoon. BUTTT today I started calling at 7:30 am and even though it was saying the office was closed I kept hanging up and calling back IMMEDIATELY! Every second counts to get into that line that opens up when it does so you can get that right prompt. For me, I went straight to an "all representatives are busy right now, please hold." My phone call went through 7:40 am, and it took about 20 minutes waiting while music played in the background, then this representative I spoke to told me that the reason my claim wasn't being paid out was that it wasn't under the COVID 19, even though yes I did choose COVID and put my explanation, and claimed since April 4th for the week previous. I hadn't received anything and now the lady said that once I claim this week on my day that they will ask me once again to reclaim for all of those weeks since it was changed to PUC and that when they do go to pay me out that I will get back paid for all of those weeks leading up to this week that I haven't gotten and YES she did say that would be including the additional $600 that everyone has been getting since March 30th. So, all in all, I have been waiting for over a month but now I have gotten a hold of someone finally thanks to Lisa D.'s method and will fingers crossed be receiving everything that I have not gotten in all of this time. Will update you on this for anyone who is in the same situation once I do receive all of my back pay. HOPE EVERYONE GETS THROUGH! Stay safe
May 18, 2020
Rating
starstarstarstarstar 		Lisa D's method works
by: Anonymous

After calling the other unemployment numbers since March 27th, today I called the number Lisa D suggested
(732/761-2021) I starting calling at 7:30 a.m. and after 75 redials (which didn't really take that long) my call was answered. The message said "this line is for certification only". I didn't press anything and was put on hold listening to music a little over an hours. Finally a lovely woman picked up the phone and was able to help me. GOOD LUCK TO ALL OF YOU OUT THERE!! THANK YOU LISA D.
May 15, 2020
Rating
starstarstarstarstar 		Unemployment Frustration!!
by: Anonymous

I have two jobs. I was laid off from my main job last year and collected unemployment for about 8 weeks I returned back to work at my main job on Sept. 30 2019. Due to COVID19 i temporarily lost my second job on March 14th. I put in a claim on March 27 for Unemployment.I was instructed to claim my benefits for the first time on April 15th. Each week when I attempt to claim my benefits, it states that according to my response I have returned to work. Am I not entitled to benefits from the second job? I have worked there for several years and meet the minimum requirements for pay. I have been calling non stop for a month and half and cannot get through. I also sent several emails through their websites and just receive a generic response. PLEASE HELP WITH ANY SUGGESTIONS.


Hi Anonymous,

I can tell you partial unemployment benefits eligibility is definitely a possibility when someone has two jobs and loses the main job (generally a full-time job). However, if someone is still working 32 hours a week, they are considered to be fully employed and therefore, likely not eligible to collect benefits. Partial benefits are often not likely for anyone working less than 32 hours if the wages earned, are enough to negate any partial benefit amount .. even after considering the disregarded amount of wages the state take off the top of reported wages .. before reducing a full benefit amount, dollar for earned dollar in any given week.

Partial unemployment is something I've found difficult to explain in general terms over the years, but I tried more than once, because it's important to a budget to know how much one can expect.

I usually direct everyone to the USDOL chartbook in the hope it can explain what I have trouble explaining, and when it comes to how each specific state calculates it's own partial benefit amounts, even if all states all partial monetary formulas work on an individual's part-time wages reported, as required of a claimant, while certifying they are legitimately unemployed, either fully, or partially, and entitled to at least some amount of benefits.

Chart 3-8 in this pdf provided by the USDOL, is very useful to me personally, when determining for someone else, how much partial benefits they should receive, as well as how much they should receive if fully unemployed .. which is relevant to calculating a partial benefit amount.

How do you convince a state unemployment department they are incorrect when they tell you something about your claim, that you disagree with?

My answer will always be the same, you need to appeal the claim determination to get to a lower level administrative unemployment law hearing .. to correct the facts on the record. If you don't have the determination .. you need to start harping on the department to issue one .. so you can appeal and move the damn process along the way it's supposed to be working for claimants .. as well as employers.

Chris-Unemployment-Tips.com
May 15, 2020
Rating
starstarstarstarstar 		Lisa's Tip Worked!
by: Anonymous

I started calling at 7:40a and got the response of "This line is only for issues, if you need to claim benefits press 1" at 9:37a. DIDNT PRESS ANYTHING. Put the phone on mute and placed it faraway from my fingers. Waited for about 20 minutes and then spoke with a rep. She cleared my issue and I will be receiving my payments starting tomorrow or Monday.

Best advice is to just keep calling until you get through. I called everyday all day from Tuesday-Friday and finally got through. Good Luck!!
May 15, 2020
Rating
starstarstarstarstar 		It worked!
by: Samantha

I’ve tried everything! I called this morning 732-761-2021 at 7:30 it said not open yet at 7:45 due to high call volume 7:47 it rang and then got put on hold immediately it asked about filing a claim press 1 I pressed 0 and got put on hold to speak to a live agent - 20 minutes later they picked up and fixed my claim and released all funds! Holy crap! Thank you so much everyone on this site! I’ve been waiting 7 weeks. Keep calling this number
May 15, 2020
Rating
starstarstarstarstar 		The Lisa D Method works folks
by: Bob V.

My claim was approved, but I couldn't get payments due to reporting earnings one week in error for my first week claimed. I was told I needed to repoen/reassert my claim, which was impossible online. Yesterday I tried Lisa's method and had no luck at all. But today it worked! I spoke to a very nice woman who was able to get my claim all straightened out, and said I should be receiving all my past benefits due early next week. Most importanty, I should be clear going forward. So don't give up folks...follow Lisa's instructions carefully and you will get a person on the phone who can help you! Thanks a million, Lisa!!!
May 15, 2020
Rating
starstarstarstarstar 		Lisa D. Unemployment Trick Worked!!!
by: Tasha W

I began calling at 735 and got the closed message but kept redialing and finally got placed on hold at 840. Spoke to a gentleman who was a bit agitated but he explained that my claim had not yet been converted as a PUC claim and that they are working on it. I am just going to be patient from here. Thank you so much! Even though my money hasn't been released, I feel less worried about not reviving my payments yet.
May 15, 2020
Rating
starstarstarstarstar 		NOTHING WORKS TO TALK TO A HUMAN
by: Anonymous

I have been calling all week with Lisa D method from 7:30am to 10:30am and haven't had any luck. 2 times a different message other than the "Due to the high volume.." answered my call saying something about Reemployment line you cannot file a claim here, to claim press 1. First time I pressed 1 and it took me to the "Due to the high volume" message and the other time I decided to press 0 and it said please wait for the next available representative and they hanged up right away. My claim date March 26th, have been certifying weeks since then, haven't received a penny or a call or anything! This is so frustrating. We all know we are way too many people applying, but they should find other solutions to at least pick up the phone and give us an explanation. I guess it is pure luck if you get to talk to a human! good luck to everyone and patience!
May 15, 2020
Rating
starstarstarstarstar 		It worked!
by: Samantha

I’ve tried everything! I called this morning 732-761-2021 at 7:30 it said not open yet at 7:45 due to high call volume 7:47 it rang and then got put on hold immediately it asked about filing a claim press 1 I pressed 0 and got put on hold to speak to a live agent - 20 minutes later they picked up and fixed my claim and released all funds! Holy crap! Thank you so much everyone on this site! I’ve been waiting 7 weeks. Keep calling this number
May 14, 2020
Rating
starstarstarstarstar 		Cant get anywhere
by: Anonymous

My claim is unpayable at this time. Have been trying Lisa's way for 5 days. Yesterday called 672 times starting at 7:35am. Never got thru. Called once this morning and got an automated message to file a new claim. Didnt help me. Im going to keep trying. I screwed up my PIN so my account is on hold.
May 14, 2020
Rating
starstarstarstarstar 		WORKED!!!
by: Anonymous

called 9:15 am, after 73 redial attempts, new message, press 1, on hold from 10:45-10:59, someone answered!!!!!!!!
May 14, 2020
Rating
starstarstarstarstar 		Donna
by: Anonymous

I really need to talk to a representative from nj unemployment i didn't receive my money i been out of work since 3-25-20 my name is Donna Beltz phone number is 267-241-2840 can someone help me. I work in new Jersey and I live in Philadelphia pa please can someone help me i don't want to lose my house i need to pay my mortgage thank you Donna Beltz.
May 14, 2020
Rating
starstarstarstarstar 		Questions about Lisa method
by: Anonymous

Do you listen to the automated welcome message about federal funding or do you hang up? Also, is it best to only try in the morning?
May 14, 2020
Rating
starstarstarstarstar 		Lisa's Method
by: Anonymous

I have been trying to get through to NJ Unemployment like everyone else, and I am following Lisa D's suggestion and some times the phone rings and instead on any voice it answers and goes silent but it looks like the line is connected. Has anyone had this issue? I am wondering is this is me being put on hold (Silent Hold) has anyone else seen this or know what this is? thank you and good luck everyone
May 13, 2020
Rating
starstarstarstarstar 		Thank you Lisa
by: Anonymous

I just want to thank you Lisa, it works and helped me to get real agent. Thank you!!
May 13, 2020
Rating
starstarstarstarstar 		FINAL WAS ABLE TO SPEAK TO SOMEONE, THANKS LISA D,
by: Anonymous

After 3 weeks of trying to get through to the claims department, It finally happened!! I saw this post 2 days ago and did exactly what Lisa D. recommended and it worked!! I started calling at 7:40 and kept getting the "Due to high volume calls" message but I kept at it. Finally at few minutes after 8:00 I got "Welcome to the Nj unemployment office...for clams press 1", I didn't press anything and it went right to music saying a representative will be with you shortly. I was on hold listening to music for an hour but I finally spoke to a real live person!!! She was very kind and was able to straighten out my claim. Now I'm able to claim my weekly benefits after filing over a month ago. Just like others have said....keep at it!!! Good luck to everyone and stay safe! :)
May 13, 2020
Rating
starstarstarstarstar 		Help
by: Tina

Hello i have been trying to speak to a live person for the past 3 weeks everyday i call and it says due to high call volume. I tried call again this morning and i dont know if this is correct or if im on hold for a live person but im holding crossing my fingers that this will work but the line started ringibg and then there is nothing no music no recording just nothing can anyone tell me what this means
May 12, 2020
Rating
starstarstarstarstar 		Don’t give up calling!
by: Stephanie

Hello all. My husband has not been paid since week ending 4/11/2020. The past three weeks we would submit the claim and then the claim would say it is not payable at this time. From the first time the claim stated it was not payable we began calling and emailing with no response. We called every day and still went in weekly to submit the claim. It wasn’t until I saw Lisa’s tips on here that we tried exactly what she stated starting yesterday. Yesterday we did not get through at all and stop calling after 8:30 AM. Today we went in both my husband and I called from 730 up until 10:30 AM when my line started to ring. I texted my husband immediately to call me so I could merge the call. I was able to merge the call and we were put on hold for an additional 40 minutes. It felt like a miracle when someone answers the line and was able to help him. She had stated that he had filled out incorrectly hours as he was self-employed in which he was not. The agent took about 10 minutes and fixed his claim and he will be paid for the weeks that are owed. Trust me this was very frustrating and a stressful time not being able to get through. The agent did express that their phone lines open at 7:30 AM and at that time they already have 2000 calls on the line that they have to shut down. Every so often during the day it will open back up. When I tell you I did not stop calling so my advice is to keep calling and if you have multiple people in the house that could help you call utilize them. I hope and pray for everyone that these tips will work and you will get your Monies owed to you. God bless everyone!
May 12, 2020
Rating
starstarstarstarstar 		Missed One claim week payment
by: Anonymous

I filed and received my NJ UC for week ending 4/11 and 4/25 but I didn't receive anything for week ending 4/18 but should have. I've been trying to call for a few weeks now but can't get through to a live agent. I've tried 4 different numbers and either get a busy signal or all lines are busy and it then hangs up. Any suggestions on how to get a live agent or what to do to resolve the issue and get the claim week that was missed? Is there a best time to call? Thanks!
May 12, 2020
Rating
starstarstarstarstar 		Thank You, Lisa!!!
by: Anonymous

Please listen to Lisa D. (below) and be patient with the process. I started calling 732-761-2021 at 7:30 AM on repeat and did NOT stop until I received an agent. No matter what automated message I heard, I hung up and kept redialing. At around 9:15 am, I received a new automated message (other than "Due to high volume") to stay on the line for the next available representative. I was on hold, waited and listened to music for about 30 minutes until I got through. The representative whom I spoke with was the sweetest and was very patient and helped me through my issues, step by step. I will be receiving ALL of the money they owe me in just 48 hours. My advice to you is KEEP ON CALLING. Yes, its frustrating and you will want to give up and not call back, but its worth getting all of the money you are owed to stay on the phone for all that time and get it fixed. Remember to start calling early (even though they are closed) and keep on redialing. THANK YOU, LISA for your advice!!!
May 12, 2020
Rating
starstarstarstarstar 		Linda D's Suggestion Works!
by: Rich C

After 3 days of trying on Linda D's number/guide, I got through this morning. Most interesting is that they answered the phone before 8:30 which is normal start time for NJUI.

I claimed on March 20th and had an April 14th Claims Examiner interview that never happened. They just totally blew me off. Claim was listed as "Filed" but no money coming in. I've been trying other numbers daily since 4/15.

**Very important to note**
If you are calling for routine questions that can be answered through the website you'll really tick them off. This number is for people who are having issues with claims only. The poor man I spoke to was relieved that I had an actual issue that he could work on.

Good luck to you all! Fingers crossed that he calls back as promised today with a resolution and that the money comes in ASAP. We've got $40 left...
May 12, 2020
Rating
starstarstarstarstar 		Question about Lisa method
by: Anonymous

For the Lisa method should i hang up when they say the automated about federal funding?
May 11, 2020
Rating
starstarstarstarstar 		Help with unemployment
by: Anonymous

Hello I’ve been trying to contact unemployment so many times. I have been out of work for 9 weeks now and nothing. I am eligible and everything but when I claimed I’m guessing the first two weeks I answered a question wrong. Now I can’t get in contact with them and it is very difficult and frustrating right now. I’m aware that they’re busy, but they don’t even put me on hold. I’ve tried Lisa’s method today, and as of now I have not been successful. I’ve tried contacting the legislators in my area and no answers yet. I even sent mail to my one stop career center in my area and even to the department of unemployment in Trenton. I don’t know what else to do as this is frustrating. Any suggestions?
May 08, 2020
Rating
starstarstarstarstar 		Cant weekly certify
by: Anonymous

Hi hi I submitted a claim in March, I have recieved a mailer saying i will recieve unemployment but when I have to do weekly claim it says I dont have a claim, but when I go to file a claim it says I already have a claim. Have sent numerous emails and cant get thru on phone. Very frustrating
May 08, 2020
Rating
starstarstarstarstar 		unemployment
by: Anonymous

good morning i hope someone can help me with this question. I applied for unemployment march 24 and is May 8th and i dont get any answer (
neither approved nor disapproved). If i start a new job May 11th i would get a payment from the Unemployment for all those days that i was waiting?? ( In case they approve my application).


Hi Anonymous,

Yes, if you begin working again on 5/11, you should receive those benefits (albeit in arrears) for all eligible weeks you certified you were unemployed due to no fault of your own.

(I'm assuming the cause for being unemployed, to be a lack of work, caused by the pandemic.)

Chris-Unemployment-Tips.com
May 08, 2020
Rating
starstarstarstarstar 		Tried Lisa's tactics, not successful yet
by: Anonymous

I very much appreciate this forum. I tried Lisa's strategy this morning and throughout the day. Started calling 732-761-2021 730am until 740am, got the message 'closed'. Exactly at 740am, called, and got 'due to high volume of calls' etc. So, I guess thousands are doing this very thing which is why I cannot get through. I will keep trying, just very, very frustrating as you all know. It took 3 weeks to process my UI application, then each time I claim, 'Benefits not payable at this time' is emailed back to me with no hint as to why. There is no list of possible reasons other than giving a 'wrong' answer to one of the 7 claim questions. I'm pretty sure I answered those correctly. My benefits are minimal given my job, the additional $600/wk would be a huge help if I could only get that...May try reaching out to legislator, just not confident they can/will do anything.
May 08, 2020
Rating
starstarstarstarstar 		I GOT THROUGH
by: Anonymous

I followed the directions listed below and called the number at 7:30 this morning. I called back, to back, to back for two hours straight. I walked 2 miles while making these phone calls. Finally I got an automated message that was different and said something about pressing 1 to file a claim. Instead of pressing 1, I pressed 0 - hoping it would push me through to a live agent.... AND IT DID. I was on hold for probably 10 minutes before an agent was able to help me. I’m now getting paid everything I’m owed. My best advice would be to KEEP CALLING. Today was the first day I even attempted to call, after reading these comments last night. There is hope!
May 08, 2020
Rating
starstarstarstarstar 		Unemployment
by: Anonymous

I’ve been struggling for weeks now to contact unemployment I’ve tried everything but calling doesn’t seem to work I live in Newark and I called and emailed the senetor and they helped me forward my email to unemployment I contacted them yesterday and I got a call this morning
May 08, 2020
Rating
starstarstarstarstar 		Please help
by: Anonymous

I’ve been trying to get in contact with unemployment for a quite while now. I was getting unemployment January 1st then it stop because I did my 6 months. Then the whole corona happen now I can’t find a job no where. And I’m struggling bad. Idk what to do.
May 08, 2020
Rating
starstarstarstarstar 		Keep trying.
by: Anonymous

I called Lisa's number today and got through at 7:41am. I waited approx 10 minutes for a live agent. Good luck and stay safe and healthy!
May 08, 2020
Rating
starstarstarstarstar 		Lisa D Method WORKED!!!
by: Ela

5/8 I started to call 732 761 2021 at 7:32, auto msg "close...", I hang up and start calling again.. at 7:39, auto msg changed to "high volumes... ", I hang up and try again.. 7:40 "thank you for calling nj unemployment... press 1" ..I pressed 1 and was put on hold, got someone at 8:12 and fixed everything, I just have to wait to re-open my claim on the next week. Thank you Lisa D!!
May 07, 2020
Rating
starstarstarstarstar 		Lisa D Method?
by: Ela

Hello All
For anyone tried Lisa's recommendation. How long did it take you to actually be successful on doing this? Is it just 1 morning? 2 days of trying? ANybody else got through during afternoon? I will be trying this tomorrow morning and will give you an update if it worked for me.

Thanks!!
May 06, 2020
Rating
starstarstarstarstar 		Unemployment benefits
by: Anonymous

I sent countless emails to that Greg castellani noaswmo response at all see if we owed them money bc how fast they would get back to us.
May 06, 2020
Rating
starstarstarstarstar 		Received PUA but zero FPUC
by: Mark R

I became eligible April 29th (after waiting a month) to certify for PUA (Pandemic Unemployment Assistance)and have received a total of 5 checks so far. I was told via email that if I certified on May 1, 2020 (which I did) I would receive all my PUA checks AND all the $600.00 FPUC checks on May 5th. I have received my PUA BUT HAVE NOT RECEIVED ANY $600.00 FPUC (Federal Pandemic Unemployment Compensation)checks. I did get a woman on the phone at one of the 'Disability' phone numbers who said "Be patient, there is a glitch in the system and they are aware of it" However, I have friends that have continued to receive their FPUC. Is anyone else not getting their FPUC?
May 06, 2020
Rating
starstarstarstarstar 		Unreachable
by: Anonymous

Been trying for weeks to get through. From 740 am until closing time trying multiple numbers . The second they open message says due to high call volumes they can’t take the call.
May 05, 2020
Rating
starstarstarstarstar 		Follow Lisa D May 1st
by: Anonymous

I followed instructions by Lisa D May 1st.
I tried 5/4 about 8:30-No luck. I tried 5/5 EXACTLY. I was put on hold 8:10😁. On hold till 9:50 and took 5 minutes to fix. All missed payments will be deposited in 2 days.
Good luck and I hope your day is soon.
May 01, 2020
Rating
starstarstarstarstar 		UNEMPLOYMENT TIPS - how to contact
by: Lisa D.

Start Calling 732-761-2021 at around 7:36AM - you will hear the recording that the Employment Center is Closed. Keep Calling

At roughly 7:40AM, the recording will change and you will hear ONE of FIVE messages.

Here they are and what actions you should take:
1. Due to high volume of calls right now... HANG UP AND REDIAL
2. Thank you for calling the New Jersey Department of Labor ... HANG UP AND REDIAL
3. Please hold for the next available agent... DO NOTHING, STAY ON HOLD AND DO NOT PRESS ANY OPTIONS
4. Line will ring and then you hear some hold music... AGAIN, DO NOTHING, STAY ON HOLD AND DO NOT PRESS ANY OPTIONS
5. You will hear recording asking you to leave your name and number for someone to call you back ... DO THIS and STAY OFF OF YOUR PHONE. THEY WILL CALL YOU BACK! THEY WILL ONLY CALL FROM A PRIVATE NUMBER (so make sure the feature for blocked numbers or Silence Unknown callers is disabled on your smart phones) For iphone users, Go To Settings, Scroll down to Phone, Disable Silence Unknown Callers.

Basically unless you hear options 3, 4, or 5, hang up and redial and I cannot stress enough to keep at it; put your Air pods or headphones in and click that redial button. Yes, some days you will not get through but today it happened for me and it will happen for you - just be patient 🙂
May 01, 2020
Rating
starstarstarstarstar 		Need a LIVE HUMAN TO SPEAK TO AT NJDOL!,,
by: NJ mom of family of 7

I have been calling everyday for 31 days since I claimed. I never received a letter amd no one replies except for automated services. This is extremely frustrating as im afraid that the state will run out of money and I will be left with nothing.
I NEED HELP WITH MY UNEMPLOYMENT PAY AND THE CARES ACT $600 ASSISTANCE! I NEED TO SPESK TO A HUMAN BECAUSS TEXTING, EMZILING, CALLING 500 CALLS DAILY TO MULTIPLE NUMBERS, MESSAGES ON FB AND TWITTER IS DOING NOTHING AND IM BEYOND PISSED AS I HAVD BILLS TO PAY!
May 01, 2020
Rating
starstarstarstarstar 		Phone and online down
by: Anonymous

Hi All! On an application dated back on April 5th, I just get my Filed status and WBR (no money yet). However, trying to certify for my weekly benefits now I ran into a PIN difficulty and there is no way I remember it. I know it can be reset in 'Claim status here' but I don't know the Claimant ID either. It has been a long process just to get to Filed status. How am I going to remember both? I have the Claiming number but it is impossible to move on. Can anyone help with a workaround because getting someone to answer the phones is a big pain right now?
Apr 30, 2020
Rating
starstarstarstarstar 		Speak to Representative
by: Mike D to the rescue

Everyone. This is the only way to speak to a NJ unemployment rep.

You need to write a physical letter and mail it. include all possible info. Name , address, phone, claim ID and Confirmation number if you hve them.

Write to

Greg Castellani
Director Unemployment Insurance
Dept. of Labor & Workforce Development
1 John Fitch Plaza
Trenton NJ 08625

Took 9 days and I recieved a letter outlining details for my phone interview in 2 weeks.

Good Luck all.


Hi Mike,

Good information, but I'm afraid it will get lost in the onslaught of comments here, so I hope you don't mind, but I'm going to repost the information you provided as a submission to the blog so the info is at the top of a page and not a mile from the top here.

If you object, just let me know with another comment here and I'll delete the new page.

Chris-Unemployment-Tips.com
Apr 30, 2020
Rating
starstarstarstarstar 		Please Help!
by: Anonymous

Hello,

An error occurred in filing my Mom's unemployment and I have been trying to help her fix it now for 5 weeks. I've called countless numbers and emailed many times and her claim is "unpayable" each time we certify. We are struggling and need help immediately!

Is there any number I can call that will actually work and if so, what time is the best to call so we can actually speak with someone and get it resolved?

Thank you!
Apr 30, 2020
Rating
starstarstarstarstar 		Claim my weekly benefits
by: Anonymous

I've trying to get a hold of a rep but no one had answer, I filed a claim on 3/15/2020 and got my first deposit after claiming 4/1/2020 but then when I tried claiming again. it says time is not payable, I haven't got paid for 4 weeks, my bills are pilling up. I tried calling and trying to reach a rep and still can't get a hold of anyone. I emailed the senator from my town and NJ unemployment. I still haven't heard any answer. I don't know how to talk to a rep to fix my situation. please help!
Apr 30, 2020
Rating
starstarstarstarstar 		Help!!!!
by: Anonymous

I filed for unemployment benefits in March 22nd received one week payment went to file to following week and was told my acct is not payable at this time and has been that way for 5 weeks now I try and call the office but get told they can’t take my call at this time to try again the next business day I do that and get told the same thing and it’s been this way for 5 weeks now!!! My money is just about gone and my food is just about gone as well I have a 2 year old son to take of I need my money!!!! As of right now NJP unemployment with the extra 600 a week owes me almost 5,000 I NEED MY MONEY AND I NEED IT NOW!!!! If any one can help please share it.
Apr 29, 2020
Rating
starstarstarstarstar 		FRUSTRATED!!!
by: Anonymous

I have been calling multiple numbers daily because my claim was not "clean" researched that up to 50% of claims need to be edited by a human - but every day I'm told to call back the next day - anyone know when the actual call centers are going to reopen?
Apr 28, 2020
Rating
starstarstarstarstar 		Weekly certification glitch
by: Anonymous

had to certify for my weekly benefits by phone as the website was not working, then the phone had a technical issue and now I'm not getting my benefits. Called Trenton only person to answer said she can't help
Apr 28, 2020
Rating
starstarstarstarstar 		Helppp
by: Anonymous

I applied for benefits on March 8th. I received a letter stating I could start claiming on the 25th. I received a call on April 1st and a rep told me my claim was valid and approved. Today is now April 28th and I haven’t recieved a payment and every time I call the call center it states to call back the next day. Is there another number to call? I’ve also emailed them several times.
Apr 28, 2020
Rating
starstarstarstarstar 		Claim is not payable at this time
by: Val

I had filed for UE on March 15th.. It is now April 28th, and each week that I go to claim my benefits I get the message that my claim isn’t payable at this time. I’m running low on money, and am freaking out because I have this huge medical bill from having knee surgery. I had called the medical billing department in which they did put a hold on my account only for a month. I am due for May 2nd..... & I don’t even have enough for the bill. WHAT IS GOING ON???? I call so many times and there’s not one bit of an answer. They should at-least answer emails, or the unemployment center should hire us who want to work and help others.
HELP!!!!! Lord knows if I’ll even be able to pay my school tuition next year with all of this
Apr 27, 2020
Rating
starstarstarstarstar 		Applied for unemployment March 18th
by: Anonymous

I applied for unemployment March 18th and received the instructions In the mail of when I could Start to claim benefits which was April 2nd.

That same day I got an email saying my unemployment status had changed and that I no longer needed to speak to an agent.

I never got my determination letter and my status has been marked as filed for weeks with 0 in the WBR field.

It says that my status means that I either need to get a letter In the mail for a phone interview or wait for an email from E-djunction because they need more info to process my claim. I have yet to receive anything in the mail or email it has been two weeks now.
Apr 27, 2020
Rating
starstarstarstarstar 		unemployment
by: Jessica Baker

I have been struggling with unemployment as well as you all have. It is very hard to get through in NJ due to the high call volume. You must reach out to the Senators office in your area via e-mail and they will email you back with some questions. After they will have a rep call you. If you are not sure who your Senator is in your area email [email protected] and they will send you a link that will reach your correct senator..
Apr 27, 2020
Rating
starstarstarstarstar 		Unemployment
by: Anonymous

Can’t get answer like everyone else but I only recorded 12 weeks and still have money that was not used. They only set up 12 week at a time up to 39 weeks. But I can’t get in touch with any one to find out why mine isn’t continuing. What can I do?
Apr 27, 2020
Rating
starstarstarstarstar 		Have an agent call you!
by: Anonymous

I contacted my legislator for my area and they called called me back with a portal to have an agent call you here it is.

GOOD LUCK!

I don't know where you got that very long link, but when I copied and pasted it into google to test it .. it took me to the main NJ UI portal which had a message about the state recovering it's online application something, or another.

Good Luck!!

Chris
Apr 27, 2020
Rating
starstarstarstarstar 		Extended benefits-13 weeks—exhausted 26 weeks benefits
by: Anonymous

I am awaiting instructions on how to file for the 13 weeks extended benefits (and additional $600) from NJ as provided for the CARES Act.

NJ website FAQ says it is waiting for "guidance" on how to enable that. Page is last updated April 9.

What gives? It’s been a month!

Any ideas on how to go about this?

Hi,
Sorry, couldn't get the google search results to link, but here's the Covid-19 FAQs on the NJ.gov website.

NJ FAQs

Chris-Unemployment-Tips.com
Apr 26, 2020
Rating
starstarstarstar 		New Jersey Extended Benefits
by: Anonymous

Does anyone know when the 13 week extended benefit will start, I have exhausted my benefits and I can't get an answer. The website has been posting this generic message for the longest

Yes, if you exhausted your Unemployment benefits, you are likely eligible for 13 additional weeks under Pandemic Unemployment Compensation. However, we are awaiting federal guidance on the specifics of the 13-week extension of unemployment benefits. Please check back frequently for updates.


Hi Anonymous,

A very good question, but unfortunately, one I don't know much more about than you.

However, since NJ indicates it is still waiting for federal guidance, I did a search for that and came up with the following.

Unemployment Relief During Covid-19 Outbreak

Sorry I wasn't able to keep searching to come up with a definitive, and knowledgeable resource, but over the last three years, the already less than adequate public government information, located at the Department of Labor, and which I once could still use frequently, to find an answer to UI stuff, has been decimated .. by someone who does not have the American workers best interests at heart .. as evidenced when I keep running into wholly inadequate sh*t, like this.

DOL Guidance

Just goes to prove a point I know to be true .. the less you know, or pay attention to stuff.. the easier it becomes to be fooled, when it matters you not to be.

Chris-Unemployment-Tips.com
Apr 24, 2020
Rating
starstarstarstarstar 		Cant get answer.
by: Anonymous

They said they updated the system , got more employees to work from home , but i still cant not get throu , tried the number below , but says they cant help went to status, all good its says files, wrb has an amount, says files no appt schedule , . Then why havent i received antpayments rent is due , and bills iam still quarentin , due to the flu . and health issue , does anyone have an answer ..
Apr 24, 2020
Rating
starstarstarstarstar 		Unemployment
by: Anonymous

I've been calling unemployment for the pass 3 weeks to get my claims approved by a rep. Everytime I call it keep saying due to high call volume they can not take my call. At this point right now I don't know what to do. I call Everyday hoping somebody will answer.
Apr 24, 2020
Rating
starstarstar 		Number
by: Anonymous

Just tried calling the 609 292 7060 for unemployment and it’s actually the number for disability. They redirect you to the number on that we all have.
Apr 24, 2020
Rating
starstarstarstarstar 		My experience
by: Adriana

I filed my claim on 3/22. My claim was approved but when I started claiming it was denied because I answered one of the questions wrong. I tried calling almost everyday and am convinced they are not taking any calls since I start when they are closed and then goes to not taking any calls due to call volume. I emailed everyday and also yesterday tried the 7060 # listed here and pressed 0 as suggested. I was on hold for 10 minutes and when she picked up it was for disability only And she was unable to help me with my issue. I did call the legislative representative from my district and although they were not taking calls I did leave a message for the assemblywoman and they did call me back within a few hours and gave me an email to explain what was going on. Later
That day they replied to my email. I would try the legislative representative as the best bet here for anyone trying to get through to them right now.
Apr 24, 2020
Rating
starstarstarstarstar 		Claim not payable but was APPROVED
by: Emily Haggerty

Unemployment - Claimant ID#:314102

Hello, I apply for unemployment on the 15th of March. My status says filed but when I try to claim it says "my claims aren’t payable at this time" what the heck does that mean?!? I’ve been calling your freehold office 100+ times a day from 715 until 330 yet you don’t answer. I know y’all open at 740 but for me to call from 715 until 740 and not have one person answer than automatically at 740 you have too many people on hold doesn’t make sense, I feel like your freehold office isn’t taking calls. I finally got my official approval letter on Friday , which states "I can start claiming on April 1st" I’ve been doing that since the day I applied, please help me. This is starting to get extremely frustrating, I am out of money and are falling behind on my bill! Please help!
Apr 23, 2020
Rating
starstarstarstarstar 		NJ unemployment extra 600
by: Tosha

Hello,
I have been with on my $600 for the past two weeks and have not received it. Can somebody please help me?
Apr 23, 2020
Rating
starstarstarstarstar 		Still waiting for benefits
by: Ana

First of all thank you so much to the creators of this site and message board. This actually helped me back in January of this year get access to my benefits by using the number posted below.

I got a job back in March and then was put on furlough in April. I reopened my claim but when I went to certify for benefits it just keeps saying I have to call a reemployment center. I've just been calling and calling. Every morning for three weeks I wake up and call for an hour in the morning and throughout the day just to get a busy signal or a recording saying they can't pick up the phone.

My question is does anyone know why NJ Unemployment lines doesn't put people on hold? It's ridiculous. I wouldn't mind waiting on hold for 5 hours if it meant I would actually get through at some point. This mindless calling and calling seems like the hunger games.
Apr 23, 2020
Rating
starstarstarstarstar 		Covid-9
by: Anonymous

I applied for unemployment March 15 got letters 2 1/2 weeks later. I am approved but when i try to certify each week it says paid amount 0? Like many others for 5 weeks I have been trying to get through to a representative.. its so frustrating when all my other co-workers got their unemployment. I emailed and call constantly still NO luck!!! HAS ANYONE ACTUALLY SPOKE TO A AGENT?!?!?!?!?

should i apply again under another email?
Apr 22, 2020
Rating
starstarstarstarstar 		Unemployment,NJ
by: Rania

I filled a claim on April 5 for unemployment because of COVID-19, I got a confirmation number but every time I try to put it it doesn’t work, I haven’t receive anything yet and I’m trying to call to see if something wrong with my claim, it’s impossible to find someone to help you, I understand that it’s difficult time but it’s difficult time for us too try to collect money that we earned to survive.i even went to unemployment office but they are close, I really don’t know what to do

Thank you!
Rania
Apr 22, 2020
Rating
starstarstarstarstar 		No help from congressman or senate
by: Bob

I filed 3/15 and still cannot claim benefits nor get through to an agent. I tried contacting my congressman however you do not get direct to them, someone from hi office contacted me with nothing more than an email telling me to keep trying. A call to senator got no response at all. I have attempted over 1000 calls and cant get through. Going forward I am not sure what I will do. Things are now beyond desperate as anxiety & fright are setting in.
Apr 22, 2020
Rating
starstarstarstarstar 		Finally received help
by: Tim

Like many of you, I’ve had my fair share of telephone hangups while attempting to reach a representative at the department of labor. After numerous telephone calls and emails I finally reached out to my legislative representative from New Jersey. I explain the situation and received an email that same day. Assemblywoman assured me that I would receive a call the following day and would send my information to the department of labor for follow-up. The assemblywoman indicated all applications filed in early March are somewhat held up in a backlog of computer glitches. If you need some type of immediate assistance reach out to your districts representative for assistance.
Apr 22, 2020
Rating
starstarstarstarstar 		heeelllp
by: alexis

Has anyone been able to contact an agent through
the phone? I claimed on March 24 and im still waiting. Does anyone know if they attend in the offices or we can claim again by the regular mail, could be faster?
This is very frustrating, not being able to know anything.
Apr 22, 2020
Rating
starstarstarstarstar 		Unemployment
by: Anonymous

I am a bus aide out of school because of the Coronavirus It says filed and there is plenty aavailable can't reach anyone . The system is terrible
Apr 21, 2020
Rating
starstarstarstarstar 		Getting through to unempoyment
by: Karen

Can anyone That has gotten through to a live person on
201 601 4100 Tell us if they just answer or do you have to listen to all the info and press 1 for English to get
Someone?
Apr 21, 2020
Rating
starstarstarstarstar 		I need my unemployment
by: Jay

So I recently applied for unemployment because of COVID-19 and I received a letter saying I can file but my amount says zero every time I try to claim & it also tells me to call a representative. So for the past week I’ve been trying to call , literally waking up earlier starting the call process for hours to only get hit with "try again tomorrow" sooooooo today I was eager and determined to find a loop hole and I came to this page . I scrolled down and found someone who posted they called the number 609-292-7060 and just kept pressing 0000000000000000 non stop and they reached someone . WELL I tried it and I didn’t get to a live agent yet but I’m currently on hold for the next available agent . I don’t know how long I will be on hold to talk to an agent or if I’ll even be able to talk to one honestly but it’s a good start !! Cause I need my shit !
Apr 21, 2020
Rating
starstarstarstarstar 		Been trying to get a live person for weeks
by: Steve

I was originally unemployed in 2019 from June through December. Here it is with the Covid-19 outbreak and as of April 1st I finally demanded to be put on furlough because I'm not an essential worker for my company. I filed for Unemployment and got a confirmation number. Haven't been able to claim since because for some reason my old claim is still active. It'd take them 2 minutes to fix. Called every number I can find. The file a claim number will put you in the queue for a live person, but after 5 minutes, it'll dump you into a file a new claim voice system and I don't need to do that! Any other number just rings busy. I've sent emails to them as well, but no answer. This is the third week I've been unable to claim. I can't tell you how frustrating this is. I should have just risked getting sick and kept working.


Hi Steve,

I get what's going on and can't tell you why it seems to be harder for a state to evaluate if reopening an existing claim is an option for an individual, but I do suspect that when you finally do get in touch with the NJ UI dept. they may have questions, as I did .. should you decide to repeat the following to those who actually determine continuing eligibility to collect.

"I finally demanded to be put on furlough because I'm not an essential worker for my company".

Some with understanding of how UI law works, might infer, from you using the word "demanded", that you weren't giving your employer a choice and in actuality, they didn't lay you off, but simply didn't object strenuously to stop you when you instead .. voluntarily quit your job.

Just saying my thought process here, is to point out, if one is going to apply for unemployment, or reopen an existing claim, it worth the time it takes to pre-think the end claim results, as an employer might see the cause for separation when they get the notice from the state an employee filed a new .. or to reopen an existing claim.

Whether you appreciate my two cents, or not Steve .. I really don't know how to get around the need to speak with a live agent to straighten out the problem with your claim.

Chris - Unemployment-Tips.com
Apr 20, 2020
Rating
starstarstarstarstar 		Can’t claim benefits and no one will help me
by: Nicole

I’ve been receiving unemployment benefits since February my account says it’s still active I have money in my account but I can’t claim it says I need to speak an agent when I call it’s busy or it just rings I really need my benefits I have two kids and I’m running low on cash my bills are piling up I cry everyday and I can’t sleep anymore I’m so worried about this please if anyone has any advice or can help me at all please let me know what to do numbers to call thanks
Apr 20, 2020
Rating
starstarstarstarstar 		Benefits
by: Ensolda

I have claimed on March 16 on website online.
I did only 2 times clsim because for other time doesn’t let me to,they show a tabble saying you cannot file a claim because you have an Existing claim.
I didn’t receive by mail nothing yet, no letters and nothing unemployment checks. I am a school employer,I am working as a substitute teacher. The district sent the unemployment website to apply.
I try to call everyday,I never can communicate because it’s says all time,call in next business days.
I don’t know what to do,the office are closed,online I cannot do nothing,at phone neither.
Thank you



Hi,
Do you have an existing unemployment claim? If so, you don't need to open a new claim, but reopen the existing claim.
Apr 20, 2020
Rating
star 		Where's my unemployment
by: Dolores

It's going on 6 weeks I still have not received my unemployment yet come to find everybody on my job got there's I'm still waiting this truly ridiculous no mail no calls no nothing spent 5 weeks to try to reach somebody filed online called nothing.


Hi Dolores,

Troubling to hear, but Dolores, this thread about how to talk to a live person at NJ unemployment began about 10 years ago.

Frankly, the problem, in that I once had a job requiring a lot of contacting all state unemployment departments, was that under the best of circumstances I'd expect to be on hold for a long while when calling a state .. so I had plenty of things to multi-task lined up.

The problem, at least in my humble opinion, is that most state unemployment departments infrastructures in this country, have only been undated (modernized) to make it easier for employers, or their UI claim vendors to respond electronically and in batches to notices of filed claims, while the phone systems used to address problems with online claim filing and employer reporting have been largely neglected, or understaffed .. even in times of high unemployment.

But considering there are still precedent unemployment decisions from the forties that still stand today .. although contradicting the realities of today .. we shouldn't be surprised by just how antiquated the US unemployment insurance system is. Many folks think they pay for unemployment through a payroll tax, when they don't .. but probably should if we all want UI to work when we need it .. through no fault of our own. (This is just my own opinion that employees probably wouldn't mind paying a small nominal UI tax for it to work when they need it to).

I feel your frustration Dolores, but the only advice I have on this particular front is to stay persistent, patient .. and please, to not give up for your own sake.

And yes .. I know what I'm asking, is easier said than done.

Chris - Unemployment-Tips.com
Apr 17, 2020
Rating
starstarstarstarstar 		Applying for New Jersey Unemployment Benefits 2020
by: Chris - Unemployment-Tips.com

I understand the frustration any reasonable person would experience when attempting to contact an unemployment department under the best of circumstances, but I do not personally have a hack, or shortcut I know will help you bypass ANY, let alone NJ's state's antiquated unemployment system .. and most state UI systems really are antiquated.

However, I was watching the Today shows the other morning and a reporter knows a guy who claims to be able to help anyone, in any state complete at least the unemployment benefit application process.

Shockingly the trick is not applying online, but to take advantage of the 1960 systems and get it done quicker by mailing.
Apr 17, 2020
Rating
starstarstarstarstar 		Need to speak to an agent
by: Roe

Have tried for numerous hours now trying to speak to an agent tried every number possible because in order to complete my claim I must talk to an agent don’t know what to do just like the rest of us I am out of work and definitely I am on furlough any help or phone numbers so hopefully speak to a human being would be appreciated I also understand there are many of us in this situation Good luck to all and keep safe
Apr 17, 2020
Rating
star 		Still can’t get through
by: Anonymous

I am self employedamd I filled out the application 2 weeks ago.. no response.. yesterday they loaded how to file self employed.. and guess what I did it incorrectly. Now it won’t let me edit my application nor will it let me fill out a new application. I am so tired of running around.. I need to speak to someone.. can someone help
Apr 09, 2020
Rating
starstarstarstarstar 		exhausted benefits
by: Anonymous

i’ve been calling for 3 weeks straight my claim says 0 because i claimed unemployment last year when i was on maternity leave but now i qualify for the extra 13 weeks.has anyone been able to speak to someone please help
Apr 08, 2020
Rating
star 		Covid 19 unemployment
by: Alicia

I got a letter saying I was approved but have not been able to claim. I keep getting error messages saying that it's not my time, website down or error try again later. No one is answering phones and I don't know what to do


I can't help with no one answering the phone at the NJDOL, but I did find this page at the state of NJ that may explain when it should be your tie to "certify" you're still unemployed.. which is a requirement to receive benefits for each week.

How to certify for (claim) benefits online
Chris
Apr 07, 2020
Rating
starstarstarstarstar 		COVID19 doesn’t answer phines
by: Anonymous

I’ve tried all the numbers on here (thank you for extra numbers) and I have also tried the 201-601-4100 all which hang up on you when you ask for a live rep.

I’m trying to collect my unemployment but it keeps saying I returned to work and I have NOT. I have a school aged child at home and I am a single parent. Idk what to do!!

This is so frustrating, my job doesn’t pay us and I have bills to pay, food to buy. Completely frustrating for us all. At least they can answer a few phone calls.
Mar 30, 2020
Rating
starstarstarstarstar 		COVID-19 EMERGENCY 🙏🏼NEED A MIRACLE 🙏🏼
by: Erika😊

Hi everyone. After I’ve been attempting to speak to a live person for the past 5 days. I’m feeling extremely frustrated, and stressed. Please, please can someone give me a number that will work. I’ve tried all the numbers listed below without any luck. There were two times that it almost went through, but I won’t bore you with the details.

✨HELP! HELP! HELP!✨
Thanks for listening. Be safe.💗

Best regards,
Erika
Mar 25, 2020
Rating
starstarstarstarstar 		During Coronavirus emergency
by: Anonymous

None of the "Reemployment Call Center" telephone numbers appear to be operated by a claims examiner.. I have been trying now for 10 days straight having started my daily calls at 8:30am.. the automated message says "call back on the next business day!".. I haven't collect a 1 dime of my money to date .. This Process Is Exasperating and Broken
Mar 04, 2020
Rating
starstarstarstarstar 		Got Through!
by: Trinity

Hi Everyone,

I was finally able to talk to a rep after calling so many numbers and receiving that message that they were receiving a high volume of calls and to call back the next business day. The rep I spoke to was able to tell me why my benefits were pending and released my funds in only a few minutes.

Here's the phone number I called this morning:
609-292-2333

Hope this helps everyone!

Mar 03, 2020
Rating
starstarstarstarstar 		It Worked!
by: Theresa

Thank you Ann for posting the number to reach a live person! I sent an email on 2/18 and still haven't received a response. I called and called and was told to call back. I called the number you have listed, spoke to a live person, and she went right into the computer while we were on the phone and updated my claim!

Feb 27, 2020
Rating
starstarstarstarstar 		Finally!!
by: Ann

Hey guys the number mentioned 609.292.2460 actually works and you'll have the ability to speak with someone regarding your UI claim!!!!
Feb 21, 2020
Rating
starstarstarstarstar 		Couldn't get through at all on Friday, February 21
by: David

On the other hand, my last paycheck showed up from my last employer and they paid out the week. I was surprised.

So? I will keep trying next week and see if anyone notices they paid me. And make sure the discrepancy is documented at unemployment.
Feb 13, 2020
Rating
starstarstarstarstar 		Thank you, it worked!
by: Anonymous

Dialed the 609 number...and Dave answered! He was exactly what everyone here said, friendly and so helpful! Thank you to the beautiful soul that found and shared this number. Very grateful :)
Jan 31, 2020
Rating
starstarstarstarstar 		Thank u
by: Anonymous

The number below works!! Thank u very much!
Jan 30, 2020
Rating
starstarstarstarstar 		Should be a documentary film
by: Anonymous

This online chain.... ff it werent so sad it would be funny!

Getting in touch w NJUI, apparently, is... like, a craft....

Over the holidays after I tried to file online to re-open my claim and being prompted to call the re-employment office I called 2016014100 for 2 weeks till one day it ....just worked.

Once I got someone on the phone they took care of 3 weeks of back-benefits in about 5 minutes.

Now I am trying for most of a week to re-file and getting the ol' "call back on the next business day..." Will try some the #'s published here tomorrow / Thanks
Jan 14, 2020
Rating
starstarstarstarstar 		Still works
by: Anonymous

I called the number...609-292-2460. It WORKED!

HELPED ME SO MUCH... IT'S JANUARY 2020
Dec 17, 2019
Rating
starstarstarstarstar 		DECEMBER 2019 #
by: Anonymous

609-292-2460 worked for me also (I called mid-December). I spoke to Dave and he was very helpful/friendly.
Dec 16, 2019
Rating
starstarstarstarstar 		Big tip for TDI
by: Anonymous

Kept trying to call for my TDI after giving birth.... no avail keep getting hung up on... finally tried the Spanish line and BAM actually got to hold and wait for someone! Luckily if you dont know spanish you'll know the questions they ask by now... so crazy!!
Dec 06, 2019
Rating
starstarstarstarstar 		Finally got to speak to someone
by: Dave

I filed my claim on Nov 17 and in that time I only got one callback after waiting 3 hours. After that they don't respond to calls, I tried every day for 2 weeks and nobody would call me back. Finally I tried the number on this page and they gave me 609-292-2460. After a few tries I got through and Debbie walked me through getting my claim in order. Thanks so much for this thread. It has been 2 weeks of hell.
Oct 09, 2019
Rating
starstarstarstarstar 		Getting a live person
by: Kelley

I simply went to my local employment center. They have a "bat phone" . Several in fact. Just pick it upick it up and it's a direct line to Trenton. No holding.. literally took 30 seconds to change my password.
Sep 24, 2019
Rating
starstarstarstarstar 		help with resetting password
by: Marie

u are a wonderful lady just got off the phone if u have a good boss u deserve a great raise and promotion there is some wonderful people still left in this office 7 stars to you , marie
Sep 16, 2019
Rating
starstarstarstarstar 		APPLYING FOR FAMILY LEAVE
by: Anonymous

I FINALLY REACHED SOMEONE TO HELP ME RESET MY ONLINE PASSWORD. I DIALED 609.292.7060 AND PRESSED AND HELD #000000000000000000000000 UNTIL IT TRANSFERRED ME TO A LIVE AGENT. DO NOT PRESS #1 FOR ENGLISH, DIAL THE NUMBER AND BEGIN TO PRESS #0 IMMEDIATELY.

GOOD LUCK!!
Aug 05, 2019
Rating
starstarstarstarstar 		Thank You!!
by: Sue

After trying unsuccessfully to get someone on the line for two weeks, the numbers listed below worked!! I dialed 609-292-2333 - they picked up immediately, was ultra-friendly and resolved my issue in 5 minutes!
Jul 24, 2019
Rating
starstarstarstarstar 		Thanks
by: John

Have been trying the automated system for the last week to get one question answered. Via the automated system number, spoke with one person: who did not answer my question, talked over me and did not notify of changes that she was making to my claim and by the way she presented herself led me to believe she is erratic. At other times using the automated system there were numerous where I received a "call back tomorrow" - the office had opened within an hour of my calls. Lastly, today I finally got a call back using the automated system, however after receiving a call back, NO ONE picked up the phone at the unemployment office and my call was dropped!
Out of frustration, I was came across this post and dialed 609-292-2333; got through and spoke with Kiwanna after a few rings, She was able to answered my question immediately and notified me of the changes made, which had previously not been relayed to me. The steps I need to take were fully explained out. Thank you to everyone on this post. It was very helpful.
Jul 23, 2019
Rating
starstarstarstarstar 		Let's be human again
by: Anonymous

Thank you so much Kouana, you are an angel from heaven. The only number where I was able to get in touch with a human being who actually answered the phone and helped me with my issues. It is very stressful to be unemployed and even worse to not know when you can apply for your benefits because you are not able to file the claims! So, Kouana, thank you, thank you, thank you so much.
Apr 30, 2019
Rating
starstarstarstarstar 		Thank You - Big Help
by: Luke

I had the same issue. My claim showed pending on the NJ DOL website and all the numbers listed go to the same voicemail. The email they send you is do not reply. As I am out of state at the moment it was impossible to resolve. I called the US DOL and filed a complaint last week. No response. I called this number and it goes to the director of the NJ department of labor. 609-777-3200.

They said they are just too busy to answer phones so I asked them what they did when obama was president and unemployment was twice as high. Said it was the same. So for years the NJ DOL is fine with this situation. Because it's not their problem I guess.
Apr 24, 2019
Rating
starstarstarstarstar 		hurray it worked!
by: DYW

I am thankful I googled for a live number for NJ unemployment. When I called the numbers posted on the unemployment page it kept saying to call back tomorrow. I got someone right away today on this number right away.
Mar 26, 2019
Rating
starstarstarstarstar 		Finally someone answered!!
by: Teresa

To whomever posted this number: 609 777 3200. It worked!!! Thank the good Lord. Been trying for months to get thru and so frustrated. This woman Kathy answered. So nice. So helpful.

NJ website and all other numbers are brutal. Instead of worrying about weed, Gov should fix these customer service issues that are affecting how we pay our bills during temp disability!
Mar 13, 2019
Rating
starstarstarstarstar 		To update the phone numbers where people in NJ appear to be able to reach a live human at the NJDOL about unemployment matters.
by: Chris - Unemployment-Tips.com

609-292-2333
609-984-2296
609-777-3200

The first two numbers appear to get people in touch with Regina and Kawana, who by all reports here in the comments, come across as being much, much nicer and even more helpful, than whoever might be answering the phone at the third #.
Mar 13, 2019
Rating
starstarstarstarstar 		A Human!
by: Debbie F

The 609-777-3200 line is for the Dept of Labor, but they were able to direct me to a woman who was extremely helpful - I only needed to print off my 1099-G, but was stuck in a website loop, never bringing me TO my actual form - little did we know you should hit the Enter key on your keyboard. I emailed Unemployment 2/21/19, still NO reply, and I've been calling the line for Freehold for weeks and constantly hearing Call back another day. Was totally losing it, and unable to prepare my tax return. SO happy now!!
Feb 26, 2019
Rating
starstarstarstarstar 		Finally spoke to someone
by: Anonymous

I finally spoke to someone at this phone number but the lady was very rude and barely let me speak. Told me the decision was already made and i needed to file an appeal and rushed me off the phone.
Feb 25, 2019
Rating
starstarstarstarstar 		Thank you! Thank you!
by: Anonymous

My BIL was at his wits-end trying to correct an error which resulted in his payments stopping. Definitely not good for the blood pressure, so I am MOST THANKFUL that when I googled this trying to help him get a phone number for a LIVE person, I stumbled upon this! He tried it and staightened it out in 5 minutes and I am so relieved for him and my sister! This was like finding gold! Thanks again!
Feb 25, 2019
Rating
starstarstarstarstar 		Yes!
by: Anonymous

The number stated below works! THANK YOU
Feb 21, 2019
Rating
starstarstarstarstar 		Live Person
by: Anonymous

Was able to get through with this number 609-777-3200 but this person wasn't the friendliest.
Feb 19, 2019
Rating
starstarstarstarstar 		Live person
by: Anonymous

Hi there,
Just spoke to Kiwanis at a different number. She is no longer at the 2333#
Her new # is 609-777-3200.
What a blessing she was and extremely informative.
Feb 14, 2019
Rating
starstarstarstarstar 		Regina
by: Rob

Regina helped me in 20 minutes and I was calling unemployment for 2 weeks she is a True hero
Feb 07, 2019
Rating
starstarstarstarstar 		Regina rules
by: WJW

Regina is a godsend. Patient and helped me in two minutes after trying over a month for assistance.
Jan 30, 2019
Rating
starstarstarstarstar 		Beatification for Regina and Kiwanna!!
by: Catalina

The Vatican is missing out by not putting these two up for sainthood. Forget the miracles at Lourdes...Saint Regina and Saint Kiwanna of Trenton....
Jan 28, 2019
Rating
starstarstarstarstar 		Unemployment trouble
by: Anonymous

I was at the end of my rope trying to get a live person to resolve my issues. I tried the number and got through in less than 20 min. My problem solved by Regina in 10 min. Got me paid 2 days later. Thank Jesus and Regina.
Jan 23, 2019
Rating
starstarstarstarstar 		The numbers work!!!!!
by: Anonymous

I called the numbers below and they finally picked up i called those numbers like 200 time most the time was busy and a couple of rimgs with no pick ups but they finally picked up after about an hr of trying and it was a sucess gotta wait 48 hrs to recive payment so happy finnally thanks!!!! Nj 1/23/19
Jan 22, 2019
Rating
starstarstarstarstar 		Thank God A Real Person
by: Paul B.

Hi my problem was for some reason when trying to file a claim the state's computer said I was in Australia thats funny because how can I get to Australia without a passport all I can say is it took about 2 weeks and I got the form and tried to call don't know how many times with no results then I came adross this site called (609) 292-2333 and a real nice Lady by the name Kiwanna answered the phone asked for my SSN and in a few minutes i sent her the form and she said she would see that the right department gets it Thank You Kiwanna you put the C in Customer Service
Jan 22, 2019
Rating
starstarstarstarstar 		Wow, it works!
by: KT

After a month of trying to get through to someone after my claim was PENDED, I found this page and tried the number.

Almost immediately Kiwanna picked up, answered my questions and helped me get things moving, all inside of 3 minutes!

She couldn't have been nicer or more helpful.
Jan 14, 2019
Rating
starstarstarstarstar 		Regina for the win
by: Anonymous

I skeptically called the numbers I found here. After 2 weeks of jumping threw hoops with no clear answers, I figured what's the worst that could happen. I was pleasantly surprised to find not only were the numbers accurate, but Regina was exactly as nice and efficient as everyone said.
Jan 09, 2019
Rating
starstarstarstarstar 		it works
by: Anonymous

it works just got of the phone with them.
they are very nice.
Jan 09, 2019
Rating
starstarstarstarstar 		Regina for the win
by: Ray and Christina

Thanks to this post and my husband finding this site we were able to finally able to talk to an unemployment agent and after a month long wait of trying we got it resolved and everything is well use this number to skip the wait thanks to everyone who recommend this number.

Hi,
I'm very happy to hear things got resolved after you and/or your husband used one of the phone numbers to the two hardest working women at the NJDOL.

However, I removed your last name because very early on (2008 is when I started this interactive unemployment blog) I learned using your full name, could potentially cause problems for those who used this blog to ask questions about unemployment .. while also applying for jobs. I and others learned employers often google the name of a prospective job applicant and the blog post here, came up to reveal details no potential future employer needs to know before hiring someone.

So, Ray and Christina, this is basically just another note for anyone, to explain why I remove last names when I remember to, and why I never mind hearing from a tried and true pseudonym, "Anonymous"!

Happy New Year
Chris - Unemployment-Tips.com (been my choice for a pseudonym for over a decade now).
Jan 08, 2019
Rating
starstarstarstarstar 		Kowana to the rescue!!!
by: Tony M

This morning(Tuesday 1/8/19) I was lucky enough to get thru the following tel: 609-292-2333 and Kowana answered on a very nice a professional manner.
She was able to see an issue which she corrected right away after a few short and simple questions.
She was awesome and straight to the point.
Is too bad there is no survey after the call to give her 100 gold stars or and 100 happy faces for the service.
I am so grateful and I wish everyone treat her like a queen.
Jan 02, 2019
Rating
starstarstarstarstar 		Regina is AWSOME
by: John

As with previous comments this requires continuous attempts.

At one point we were about to give up thinking this was fake.

But we finally got through to Regina who was the most pleasant and knowledgeable person I have come across in a long time. In less that 5 minutes she took care of me !!!!!

Thank you Regina !
Thank you Regina !
Thank you Regina !

I really do not understand why the NJ Unemployment office makes it so difficult.
Dec 28, 2018
Rating
starstarstarstarstar 		Thank you!! 609-292-2333
by: Happy Person!

Thank you to everyone who has posted this number!! I have tried for a month to reach unemployment and have failed in doing so day after day. Today i found these posts and kept calling and calling to receive a busy single... and after about 10 minutes the nicest woman answered the phone, fixed my issue and all is good!!! So thankful!
Dec 28, 2018
Rating
starstarstarstarstar 		Regina is REAL
by: Nick

My wife tried for 4 DAYS to get in contact with someone, getting hung up on by the automated message over and over.
Then, we found Reginas number and after only about 10 minutes of trying and getting a busy signal she answered, and resolved the issue in seriously about 30 seconds.
She’s our hero.
Dec 18, 2018
Rating
starstarstarstarstar 		REGINA FOR THE WIN
by: Anonymous

609 984 2296

Keep dialing. You'll get in and all will be well!

REGINA FOR THE WIN!
Dec 17, 2018
Rating
starstarstarstarstar 		NJ Disability
by: Anonymous

It is nearly impossible to get a human on the phone at NJ Disability as well. I tried both 609 292 2333, and 609 984 2296 out of desperation. The real number for NJ Disability 609 292 7060 puts you through a very long automated prompting and then tells you everyday that "due to high call volume there is no one available to take your call, please try again later" The first number above got me through to Kiwanna after a few attempts and busy signals. I am not suggesting everyone bother either Regina or Kiwanna, But Kiwanna was able to internally transfer me to NJ Disability after it ringing about 20 times and waiting it out. It got me a NJ Disability Rep on the line and I got what i needed answered and fixed inside 2 minutes. THANK YOU TO WHOEVER posted this and helped me not have to spend all day trying to call. And THANK YOU TO KIWANNA!!!
Dec 10, 2018
Rating
star 		lines busy
by: Anonymous

I called both numbers listed...Regina is forever a busy signal, and Kuwanna I got through twice...rings about 15 times then hangs up. Wonderful.
Dec 05, 2018
Rating
starstarstarstarstar 		Help me reach a real person!
by: Anonymous

Help!! It is December 5th, 2018. Yesterday I was able to reach a live person by calling the (732)937-6260 number. Today, however, I am only able to reach the automated system; and when I select Zero to speak with a representative, I am told that due to high call volume I have to call back later. It then hangs up on me! This has happened three times and when I then tried to call "Regina"’s number, my phone says the user is busy. Please help!!!
Nov 28, 2018
Rating
starstarstarstarstar 		Regina!!
by: Anonymous

IT REALLY WORKS!!!!!! Regina for the win
Nov 26, 2018
Rating
starstarstarstarstar 		Regina!!!!
by: Anonymous

Regina is an angel sent from heaven!!! Was literally spending HOURS trying to reach someone but kept getting hung up on due to high call volume. Regina was so kind and patient and helpfull!!! although she was the wrong department i was looking for she stayed on the line until she got me to the right representative. She deserves a massive raise!!
Nov 20, 2018
Rating
starstarstarstarstar 		Took all day BUT I DID IT!
by: Brittany

Kuwanna for the WIN! It took ALL DAY to get through to her but when I did, she fixed the issue within two minutes of bringing up my account! 609-984-2296. THANK YOU!!!!
Nov 01, 2018
Rating
starstarstarstarstar 		Another 5 stars for Regina
by: Anonymous

Add me to the list of praisers of Regina!! I echo all the other commenters for her demeanor and effectiveness. And, thank god for this site that let me find that #. :)
Oct 25, 2018
Rating
starstarstarstarstar 		Fantastic Customer Service by Regina
by: Chris

Regina helped me this week. After spending hours waiting on the phone, I found this website. I called Regina and she straightened out my issue within 5 minutes. Regina is professional, efficient and respectful. She deserves a raise. Regina gives the entire NJ DOL a great reputation!
Oct 19, 2018
Rating
starstarstarstarstar 		All hail Regina
by: Anonymous

I called 609-292-2333. After 1 ring - Regina answered. She answered my question immediately (I needed a statement of my most recent payments for an ACA application) She arranged for a letter to be sent to me. The entire call lasted 1 minute. I wanted to cry - I'd been on hold for the call center for an hour and never got through.

We should find out where she works - and all go in to get her flowers or something. I hope she realizes how grateful we all all.

Good work internet!
Oct 03, 2018
Rating
starstarstarstarstar 		look out for kowanda
by: J. fraser

I’ve been waiting for at least More than a month because east Orange unemployment has been giving me the run around. I hope you guys and gals get into contact with Kowanda she picked up the phone immediately at 11:55 On a Wednesday she got right into action searching my claim and emailing the department who haven’t put my earnings into the right slot so that my status could move along either to know if I’m eligible or not
Sep 28, 2018
Rating
starstarstarstarstar 		Regina
by: Anonymous

They are the greatest thank god for them
Sep 14, 2018
Rating
starstarstarstarstar 		Regina's awesome
by: NJ Employer

I tried several unemployment office phone numbers for several days and was just put on hold and no one ever responded!

I am an employer in NJ that got a phone interview scheduled for a day our office is closed for a Holiday. Then I came upon this magical website and Regina answered and resolved my problem patiently and professionally!!! She should be promoted to the top of her department!
Sep 06, 2018
Rating
starstarstarstarstar 		Regina is the BEST
by: Anonymous

I found this post - called the two numbers repeatedly for only 5 minutes - then got through to Regina (609-292-2333) who helped me IMMEDIATELY. It rang quite a few times until she answered, fyi.

She was helpful and polite and very knowledgeable. (I was calling about unemployment claim - I worked in NJ but live in PA)

YAY for the internet - this thread was a lifesaver.

Sep 04, 2018
Rating
starstarstarstarstar 		Thank goodness for Kawanna
by: Anonymous

I called number listed on here and within 3 rings Kawanna answered !! So helpful, polite, understanding! I told her she is famous on this site haha. Don’t get frustrated if it’s busy keep trying.
Aug 24, 2018
Rating
starstarstarstarstar 		I Got Through!
by: Anonymous

I just got through on 609-292-2333. I spoke with Kawanna she was so nice, helpful and passionate! I thank God I got her on the line. I ask that God continue to bless both Kawanna & Regina from what I'm reading from these posts and my own experience these ladies are genuine and passionate about their job!
Aug 14, 2018
Rating
starstarstarstarstar 		Terrific Customer Assistance
by: Anonymous

I called the 609-292-2333 number and Kowanda was Awesome and was able to rectify my issue in 5 minutes. I wish it was this easy all the time.
Jul 31, 2018
Rating
starstarstarstarstar 		Regina picked up after 6 rings
by: Pamela

609 292 2333
609-984-2296 are Regina and Kowanda's numbers.
I spoke to Regina and she is an extremely passionate person with excellent customer service and made me feel at ease when we finished our phone all. WOW! feel so lucky to have come across all the information that was provided by others on this post.
Pam
Mount Laurel, NJ
Jul 27, 2018
Rating
starstarstarstarstar 		It worked !!!
by: Anonymous

The number for Regina really worked !
thank you so much
Jul 24, 2018
Rating
starstarstarstarstar 		Outstanding Phone Skils
by: Anonymous

Regina Is The Best. Within one Minute She Was On The Phone. If Your Having Problems Call Her. She Was So Kind And Sweet! , Professional ! With Respect To All That Works At Unployment You All Should Talk To Her And Get Tips. We Love You Regina. Ox
Jul 05, 2018
Rating
starstarstarstarstar 		Oh my! It actually worked!!!
by: Anonymous

After several sleepless nights and complete inability to get through the automated phone system for the past week, I found this page. I called and got right through the Regina...and she was my Angel today. All the confusion, worry, and concerns are now gone. In minutes she had my claim straightened out and gave me all the info and guidance I needed to receive benefits!

I am so grateful to her (and to the folks here who were able to provide this info)
Jun 25, 2018
Rating
starstarstarstarstar 		Unemployment call
by: Trenton nj 609

Just talked to kawanna and this number is real and age helped me get answers my claim that i was penalized for for 8 weeks i got fired April 30th 2018 im suppose to start claiming my benefits on june 23rd i will have to wait until next Sunday to claim but i will start receiving my payment by next Tuesday thank you all for your comments and your post it really helped alot


Jun 04, 2018
Rating
starstarstarstarstar 		Live person
by: Anonymous

After being on hold for hours . Call the number after 2 rings she answered . Fixed me up in 3 minutes !
Jun 01, 2018
Rating
starstarstarstarstar 		Give this woman a raise!
by: Steve T

Called at around 12:30 pm on a Friday, she picked up after a few rings. Very courteous, kind and professional and resolved my issue within five minuets. And it wasn't some little glitch issue...the letter letting me know I was approved for my UI was late, in turn not allowing me to claim and it cancelled it due to non-claiming.

She saw the issue and payed out the amount that was coming to me, now I just have to wait the weekend. I'm afraid to know how long I would have waited with the automated system and leaving messages. She helped me quickly, which is what people need when they're out of work! This woman needs a raise!
May 29, 2018
Rating
starstarstarstarstar 		Regina is the Best
by: CBarnes

Regina does it again! 609-292-2333. She needs to be the Commissioner of the Department of Labor!
May 22, 2018
Rating
starstarstarstarstar 		Regina is the absolute BEST
by: Anonymous

Regina has done so much for me in this past week I've been out of work for 4 weeks I didn't know I had to go to unemployment she let me email her all my information she has done so much for me claim the weeks that since I've been out of work she's the absolute best and she knows if you're really struggling she will help help she's an absolute sweetheart she is just the best she needs a raise she needs to be the boss she will do what no other employee will do for you and unemployment she goes above and beyond for you thank you Regina and thank you for the website for your help would actually talking to a human thank you for creating the stage and helping people out that are absolutely in need!!! I wish there were more workers like her at unemployment NJ would be a better place!!! Thanks Mike,
May 17, 2018
Rating
starstarstarstarstar 		The Platinum Standard
by: Anonymous

Just spoke to Regina today using the number listed here after not being able to get through months of robot prompts and busy signals and dropped calls with the normal, awful NJUI channels. Regina picked up immediately and was so so kind, patient, professional, and knowledgeable.

After maybe about ten minutes, I am all set now and much more informed and it is all thanks to her. I hope she is well paid and taken care of there because she is the one holding it down there, let me tell you. Regina gets it done and is the platinum standard that NJUI and any customer service department should strive to meet.

Thanks to this forum for her number and thank you again, Regina, you’re an angel. If I could send you flowers, I would.
May 17, 2018
Rating
starstarstarstarstar 		God Bless her
by: Anonymous

OMG. Regina is the best God Bless her I call the number 1 time and here my angel answer the phone right away I'm finally getting my unemployment Monday I being waiting for so long yes call the number is real
May 16, 2018
Rating
starstarstarstarstar 		Regina FTW!
by: Anonymous

If you follow this path you can slay the evil dragon "busy signal" and get rescued by the princess "Regina or Kawanna from INSIDE THE CASTLE!

I clicked between 609.984.2296 (Kawanna) and 609.292.2333 about 5 or 6 times each and got busy signals, but after only a couple of minutes Regina's line started rigning....9...10...11...12...."Hi, this is Regina!"

Regina was so sweet! A 2 minute phone call, and I'll get my first check next Tuesday.

Not all heroes wear capes.
Apr 27, 2018
Rating
starstarstarstarstar 		Got through!!!!
by: Anonymous

I called that number after all the BS of waiting and never getting through to unemployment, I got the lady right away!! Answered my questions right away!!! Thank you for posting that number.
Apr 23, 2018
Rating
starstarstarstarstar 		World Class Service..Regina Superstar
by: Rob

After trying to get through to the call center numerous times i found this great direct number. OMG. Regina picked up and in minutes made my unemployment dreams come true ! Solved my problems with the greatest skill and customer service. Thank you so much
Apr 20, 2018
Rating
starstarstarstarstar 		A Human
by: Anonymous

I have been trying for 4 weeks now,finally, a Humam said "Hello" OMG I hope this is a Blessing ! ! !
Apr 18, 2018
Rating
starstarstarstarstar 		ROBOT'S
by: Anonymous

NJ, is the hardest place to get to a HUMAN !
I keep getting , CIRCLE JERKERD !!!
Apr 11, 2018
Rating
starstarstarstarstar 		WHOO HOO REGINA IS GREAT
by: Penny

I happened upon this page while Googling the unemployment phone number for NJ. Yes Regina is real, this is a real phone number . Regina just helped me with my questions and fixed my problem. She was Pleasent and Patient, two virtues that we rarely find on the phone annymore.
Thanks Regina
Apr 11, 2018
Rating
starstarstarstarstar 		Thank you!
by: Anonymous

Thank all of you for putting that 609 phone number on this website. All of my problems were taken care of in about 5 minutes by Kawanna. Very helpful and very nice!
Apr 10, 2018
Rating
starstarstarstarstar 		Kawanna was amazing
by: Anonymous

After countless attempts at the number provided by any form of mail correspondence I called this number and spoke to Kawanna. She answered every question I had and you could tell that she actually cared about me and my claim. This woman deserves a raise!!!!
Apr 04, 2018
Rating
starstarstarstarstar 		Help with REGINA
by: Sam

I spoke to regina around March 20th and she was a load of help. She told me to call back april1/2nd to refill my claim with her and I been calling back since yesterday and the phone rings for about a minute or so and disconnects. Or it just beeps continuously. If anyone else is having the same problem and found a solution please let me know !!!D:
Apr 04, 2018
Rating
starstarstarstar 		Trouble receiving payment
by: Shore local

I normally file on sunday and by tuesday morning the money is in the bank. I honestly don't make that much per week so I depend on whatever I have coming and still haven't received it. Hope to resolve this today.
Apr 02, 2018
Rating
star 		Still cant get anywhere
by: Anonymous

I have tried both of the suggested numbers on this page for over 3 hours and I still cannot get an answer. SO frustrating!
Mar 30, 2018
Rating
starstarstarstarstar 		Reviews helped big time!!!
by: Anonymous

I had a similar problem! There was some sort of issue on the ui website and my profile wouldn’t update. I also never received payments when I expected them! I could never get through to the call centers. I came across this page after a quick search on google. The number left in the comments (609 292 2333) worked wonders for me!!! I have been going crazy and I knew once I heard a live person answer, my nightmare would be over! Regina answered and was a godsend! I literally called yesterday and everything is on track today! I know how frustrating it could be without a job and making ends meet. I felt inclined to write about my experience since others might be in a similar situation!
Mar 29, 2018
Rating
starstarstarstarstar 		Kawanna helped me in 2 minutes.
by: Anonymous

Call 609 292-2333 for a real person to get a release of payment in a few minutes. Thanks for the help of previous comments by providing this useful number.
Mar 27, 2018
Rating
starstarstarstarstar 		it actually worked!
by: Anonymous

called the 609 292 2333 number and it actually worked! so glad to actually speak to a human who answered the questions i had in 2 minutes after trying for days just to speak to someone....
Mar 27, 2018
Rating
starstarstarstarstar 		A Live Person
by: Anonymous

After 10 rings, a human voice on the other end
it was Kawanna. She was so very helpful in answering many questions and resolving my concern.
It was great being able to speak to a real person who was so very pleasant.
Mar 23, 2018
Rating
starstarstarstarstar 		Got through!
by: Anonymous

Hi - so happy to have found this page - My claim had been 'pended' and I got through on 609-292-2333 Friday afternoon approx. 2:00, the first try today. Didn't catch her name, but my claim was un-pended and I'm expecting a direct deposit by next Wednesday!
Mar 22, 2018
Rating
starstarstarstarstar 		Live person help
by: Dan C.

If you are lookiing for somone to help with unemployment help call Regina at 6082922333. I hope her superiors relize how helpful she is and give her the respect she deserves. Thank you Regina you were very kind and helpful resolving my issue so fast.
Mar 19, 2018
Rating
starstarstarstarstar 		You guys and Kwanna (sp) are LIFESAVERS
by: Anonymous

I was desperate to find a way to get in touch with Nj UI. I filed 6 weeks ago with no reply or updates. Which is a long time to not be paid. I called this morning and Kawanna answered and was perplexed that I didn’t hear anything. She said I would have an update by end of day and low and behold, not only did i get the email update.. I’m also getting paid. Thank you all for the resource.
Mar 16, 2018
Rating
starstarstarstarstar 		Regina
by: PG

I called many times and finally the phone was answered and it was Regina! She was extremely knowledgeable, friendly and clear with what steps I needed to take. Thank you for employing the right person for the job. When you call in because you have had a change in your finances and life. Her kindness and understanding is just what you need.

Dear NJ Dept of Unemployment Leadership Team,

I hope you recognize and celebrate Regina. It's one thing to have a good day with the public it's quite another to be consistent over a long period of time. Her ability to work with the public so seamlessly should be studied and benchmarked as the standard. High Five Regina! You give the NJ Dept of Unemployment a good name!

Keep it up and know you are appreciated from Brooklyn!
Mar 12, 2018
Rating
starstarstarstarstar 		Regina rocks
by: Anonymous

I just got off the phone with regina and it was great 'she is so nice I wanted to call back just to talk to her for a while
Mar 06, 2018
Rating
starstarstarstarstar 		Regina
by: Anonymous

I called 609-292-2333 and talked to Regina. She helped me with the problem I was having within just a few minutes! I was getting the busy signal when I called but just keep trying and you will get through! She was so nice and helpful!
Mar 06, 2018
Rating
star 		Busy signal
by: Anonymous

I’ve called the Trenton office and they take you through all these steps before transferring you to an operator... then it says due to the high call volume they cannot take your call. Now this is 10 min after 8:30 In the morning. Where are the employees? Did y’all lay them off too and they are calling in? Ridiculous and sad. They should shut down the offices if they cannot assist people!
Feb 28, 2018
Rating
starstarstarstarstar 		Awesome
by: Anonymous

Awesome Guana is incredible. She takes your call. She so professional. I truly truly love this person. God bless her and her family.
Feb 27, 2018
Rating
starstarstarstarstar 		KAWANNA!! A TRUE BLESSING!!
by: Emily A

THANKS FOR ALL THE NUMBER SUGGESTED.. I CALLED 609-292-2333... AND KAWANNA SET ME UP WITH A NEW APPT... I LOVE HER AND FOREVER GRATEFUL...HOW DO YOU SEND HER SOMETHING??
Feb 21, 2018
Rating
starstarstarstarstar 		REGINA FOR PRESIDENT!
by: Anonymous

I CALLED (609) 984-2296 AND REGINA ANSWERED! I HAD THREE DIFFERENT ISSUES AND SHE RESOLVED EVERY SINGLE ONE WITHIN 10 MINUTES. SHE'S SO PROFESSIONAL, KIND, SWEET, POLITE, CARING AND PATIENT. MY PHONE EVEN DISCONNECTED DURING OUR CONVERSATION AND SHE CALLED ME RIGHT BACK! SOMETHING UNEMPLOYMENT NEVERRRRR DOES! I TOLD HER I FOUND OUT ABOUT HER AND BEFORE I COULD TELL HER WHERE SHE SAID,"GOOGLE?" I SAID YEAH GOOGLE AND WE BOTH STARTED LAUGHING LOL. THAT LET'S ME KNOW THAT SHE'S WELL AWARE OF THIS WEBSITE AND ALL OF THE POSITIVE COMMENTS SHE RECEIVES! THANK GOD FOR REGINA! IM SENDING HER SOME FLOWERS AS SOON AS I GET MY FIRST UNEMPLOYMENT CHECK!
Feb 20, 2018
Rating
starstarstarstarstar 		Here's how I got in touch
by: Alexandra

I needed (still need to) update my direct deposit. The only problem is that the site keeps giving me an error message. I called 11 different numbers, all of which were busy or hung up because the call volume was too high. I decided to take the advice in the comments below and to keep trying to get in touch with the illustrious Regina. I called a total of 12 times and on the 12th, she answered. Unfortunately, I was not able to get my issue resolved because she confirmed that the site was down and that I wouldn't be able to make a change until tomorrow. Nonetheless, I'm glad I was able to speak to a real person and hear that this won't be a long-term problem.

Anyway, I HIGHLY suggest calling the 609 292 2333 number, as many have below. I've seen people get through within anywhere from 5 seconds to thirty minutes. I called at 11:26 AM, and was talking to someone (I suppose Regina) by 11:31 AM. If this matters, it's a Tuesday. Not to mention, the day after Presidents Day, so I expected that getting in touch would be even more difficult, given those who weren't able to get through yesterday flooding the phones today.

Call this number and become one with the busy signal. Eventually, your wish will be granted!

Salut
Feb 20, 2018
Rating
starstarstarstarstar 		Just got 1099
by: Anonymous

Regina is the best...same story as the others before me. Called 609-984-2296 and got her on the 4th try.
Feb 20, 2018
Rating
starstarstarstarstar 		Yay!
by: Anonymous

Keep trying these #’s .... they work! I think we did the 2333 - thank you everyone!!
Feb 12, 2018
Rating
starstarstarstarstar 		Call Regina
by: Anonymous

Find the number below for Regina, she is a complete doll. 5 stars Regina.

**Just changed your reference from above, to below, since the comments below this question are lined up from the most recent (2/12/18) at the top, to the oldest (8/19/11) at the bottom.**

609.292.2333 and 609.984.2296 seem to be the two numbers that folks rave about most of the time, shortly after they finally get to talk to Regina, or Kawanna.

All the best,
Chris
Feb 07, 2018
Rating
starstarstarstarstar 		Still not working
by: Anonymous

I have been trying for over 2 months to speak to someone regarding my claim and I have never gotten through. All the other numbers are always busy. Losing my mind- anyone have any other tips?
Feb 06, 2018
Rating
starstarstarstarstar 		It really works!!! Thank you so much :)
by: Anonymous

So I have been trying to claim my weeks since the new year. The website doesnt work and the phone line either says they are too busy and to call back the next business day or once I had called at 7am and got the whole you can leave your number and not lose your place in line. The current hold was 3 hours!!!

I finally searched google and found this website. I knew I couldn't be the only one having such a hard time. I called 609-292-2333 and a lady actually answered the phone!!! Hallelujah

I told her I have been having one hell of a time trying to get through but found this number. She responded, from the blog right.... Now that's bad if they are aware that no one can get through and aren't fixing anything.

Anyway she processed all my weeks over the phone with me so be prepared with your dates. Thank you so much for everyone who posted!!!! You have literally saved my family from being evicted.
Feb 06, 2018
Rating
starstarstarstarstar 		This is a life saver...KEEP TRYING
by: Anonymous

Had no hope that I was ever going to get through but eventually the phone rang and I got someone on the line! Just keep trying to use each of these numbers. The 2333 number worked for me...

GOOD LUCK!
Jan 31, 2018
Rating
starstarstarstarstar 		Try 609 292 1803
by: Anonymous

609.292.1803 worked for me today - jan 31, 2018.

I call the number on the web site 732-761-2020 numerous times and received a message that no one could assist me and I should call back tomorrow due to high volume.
Jan 31, 2018
Rating
starstarstarstarstar 		WHOEVER CREATED THIS TIP PAGE, YOU ARE AMAZING!!!
by: Anonymous

Every single year, i have a HUGE issue with unemployment.

I have no idea why they have to make things SO complicated. I work for a seasonal business and every year we collect unemployment while we are closed.

I always use to have to go all the way down to the UE office was is always a horrible experience waiting for hours to talk to nasty people who hate their lives and their jobs the same.

This thread doesn't lie!!! the numbers work and idk how, not sure who found these but whoever you are, you are a gem! They work!! These are the ones that I used that worked for me both times i called:

609-292-2333

609-984-2296

THANK YOU GUYS FOR SHARING THIS! SAVED ME TIME AND AGGRAVATION!!!!!
Jan 30, 2018
Rating
starstarstarstarstar 		THANKFUL IN PA!!!!
by: Anonymous

Let me tell you about LOVE., it's not categorized around one's color, race , creed or gender! It's formulated by the way you treat and interact with folk., THANK YOU FOR BEING A "TRUE AMERICAN MISS REGINA AND KAWANNA" your light shines so BRIGHT in PA!!!!
Jan 29, 2018
Rating
starstarstarstarstar 		Unemployment Claim Resolved!
by: Anonymous

There are not enough good words for Regina!! She is not only helpful, she is so pleasant and sweet!! I can't thank her enough. I have been calling for two weeks, everyday....all day......hours on end. One phone call to Regina and the claim was reopened and all taken care of in 10 minutes! THANK YOU REGINA!!
Jan 29, 2018
Rating
starstarstarstarstar 		Trying to get through for a week or so
by: Anonymous

Omg that was great talked Regina and in 5 min I was done
Jan 29, 2018
Rating
starstarstarstarstar 		I finally got through to someone!
by: Anonymous

I have been trying for 2 weeks. I read the comments in this page called 609.292.1803, was on hold for 5 minutes and my issue got resolved in a matter of minutes!
Jan 25, 2018
Rating
starstarstarstarstar 		Temp disability in NJ
by: Anonymous

Does anyone know how I can speak to a real person at temporary disability in NJ? I’ve been calling for a week and it keeps saying all lines are busy please try again later. Then I get disconnected. The number I’m using is 609-292-7060 and it hasn’t helped in 5 days.
My claim was approved but after 8 weeks of a 12 week claim my doctor had to fill out an online questionnaire stating I’m still out. The doctor sent me proof that they completed their form and it was accepted. But my status keeps saying undetermined.
Please help.
Jan 24, 2018
Rating
starstarstarstarstar 		Don’t give up! Finally it worked for me!
by: Anonymous

After 5 weeks of trying to resolve my claim , I found this site! I called the 609-292-2333 and Regina answered. She was so helpful, kind, and resolved all in less than 15 minutes. I fekt defeated for 5 weeks but after speaking with her I felt blessed!!
Don’t give up!
Jan 24, 2018
Rating
starstarstarstarstar 		Finally
by: Anonymous

If you are a student, you have to have an interview for every school break. Call the 2333 # for real help, was done in 10 minutes.
Jan 23, 2018
Rating
starstarstarstarstar 		Works Great
by: Anonymous

After calling the normal numbers and getting we can't answer your call today. I called 609.292.2333 and Regina answered the phone on the first try. She was very helpful and resolved my problem within minutes!
Jan 23, 2018
Rating
starstarstarstarstar 		Amazing
by: SJM

Guys, thank you so much for this site and dialogue. I used the 732-292-1803 number and within 10 mins, I was on the phone resolving my claim.

This was a very frustrating process until today.

Take care and good luck in your job hunting.
Jan 22, 2018
Rating
starstarstarstarstar 		Finally!!!
by: Anonymous

I just called the 609.292.2333 number and got through to Kowanna on the second try. Took less than 5 minutes and she said I should be able to go back into the system and starting claiming as of tomorrow. So glad I found this site. Thank you!!.
Jan 22, 2018
Rating
starstarstarstarstar 		Quick question
by: cafa

If I apply on line, do I still need to go in oerson to give id?
Jan 22, 2018
Rating
star 		NJ UNEMPLOYMENT IS HORRIBLE
by: KB

Still unable to get a live person on the phone. Was suppose to have a fact check interview to determine if eligible for unemployment. Calls never came thru - just voicemails. I removed restrictions on my phone and have been trying to contact unemployment but they always have that stupid message up that theyre too busy and to call back the next day. My deadline is today to get the interview rescheduled...now how am I suppose to be able to do that if they wont answer their phones? Have tried all the numbers listed below but they all seem to be disconnected.....
Jan 22, 2018
Rating
starstarstarstarstar 		Please Help! (UNEMPLOYMENT)
by: Anonymous

I spoke with Regina today at the 4404 number and she stated she doesn't do unemployment benefits, only disability. Does anyone have the best number to reach someone to help with UNEMPLOYMENT? thank you!
Jan 22, 2018
Rating
starstarstarstarstar 		Worked for me
by: Anonymous

Just got off the phone with a Miss Clone who was very nice and resolved my problem quickly. The number i used was (609)292-1803 I kept doing redial on my house phone and after about 10-15 minutes of busy signals i got through.
Jan 22, 2018
Rating
starstarstarstarstar 		Finally Got Through!
by: Anonymous

Started calling the 2333 number at 8:30am on Monday the 22nd. Got through by 8:50am after repeatedly redialing after getting busy signals, was put on hold for 5 minutes, then helped by Kuana who was very nice and helpful. This site was a blessing. It rang for quite a few minutes before someone actually picked up. Keep trying!
Jan 17, 2018
Rating
starstarstarstarstar 		Reopening Claim Fun!..Ughhh!
by: Anonymous

Having to reopen my claim has been a HELLISH EXPERIENCE!..I spent 4 hours today @ unemployment for them to tell me it's out of their hands because they can no longer open up exiting claims! I'll be referring to the above telephone numbers tomorrow! New Jersey residents don't deserve this!
Jan 17, 2018
Rating
starstarstarstarstar 		Finally spoke to a person to fix problem!
by: Anonymous

Kowanna answered @ 292 2333 after only one call! I was beginning to think this was all a hoax as I called Regina's # 116 times and it answered 4 times but hung up on me, then I tried the 4404 # and it did the same after 10 calls, so I tried the 2333 # and low and behold!!! Praise God! I had 5 weeks in arrears and another to add today! Thank you for this forum, thank you thank you than you!
Jan 16, 2018
Rating
starstarstarstar 		Call your legislator
by: Anonymous

I know someone who tried for a month! Finally called his state senators office and someone from unemployment called back the next day!
Jan 16, 2018
Rating
starstarstarstarstar 		Numbers aren't working
by: Anonymous

Have been trying all the numbers listed here today and none are going through. Just busy signals.
Jan 16, 2018
Rating
starstarstarstarstar 		Still Trying
by: Anonymous

Have downloaded an app, and I am at around 5000 calls, and still trying to connect. Ah, maybe time for some inprovements.
Jan 16, 2018
Rating
starstarstarstarstar 		Thank you!
by: Anonymous

I tried this number maybe thirty times, kept getting busy signal, hanging up and calling back. I almost couldnt believe it when Regina answered. She is an actual angel. It was the 609.984.2296 number. My claims had been pended and the system wouldn't let me apply even after re-opening the claim. Hopefully the back payments went through and I will be set. Thanks a million!!!!!
Jan 12, 2018
Rating
starstarstarstarstar 		Regina @ 609-984-4404
by: Anonymous

I literally had to call 186 times to get ahold of her, but most of the time was that the line was busy or it would just ring. Finally after all afternoon of trying, she picked up the line.

In less than 5 minutes, she adjusted my claim and fixed all the paperwork that needed to be fixed. She is truly a lifeline at the unemployment office.

If you call and get that busy signal, just keep calling. It's worth the time and effort.
Jan 12, 2018
Rating
starstarstarstarstar 		CALL 6092922333
by: Anonymous

CALL 6092922333

I got through on the 8th call. It took me two minutes of calling when that 8th call was answered. Regina answered, she was very nice and resolved my issue in 3 minutes. Impressive. You must call that number. Nothing else worked for me.
Jan 12, 2018
Rating
starstarstarstarstar 		CALL REGINA
by: Anonymous

It takes a few tries, busy signal, and possibly waiting for a pickup. But she does answer. And she is so polite and professional.
Jan 12, 2018
Rating
starstarstarstarstar 		Regina is 100% your best bet 609-984-2296
by: Anonymous

I found this page yesterday. Programmed her number into my phone and called early this morning. It was busy. I just kept calling over and over. Sometimes it would actually ring and no one would pick up. But I kept trying. Finally she answered. Extremely professional, courteous, and informational. Best of all, my issue was resolved in 5 minutes.

The other number people are giving, that guy that answered the phone was rude and unprofessional. Luckily I have better manners and just said thank you and hung up.
Jan 11, 2018
Rating
starstarstarstarstar 		For temporary disability, call this number
by: Anonymous

Brenda answered the phone and told me what was going on in less than 5 minutes. If I could send her a gift I would! I’ve been trying to resolve this for weeks! No answer, hung up on, busy line, etc. This number. 609-984-4404 got me someone who knew what they were talking about. Thank you, Brenda!
Jan 11, 2018
Rating
starstarstarstarstar 		REGINA ANSWERED MY CALL!!! Yayyyy
by: Ellaine

Just got off the phone with Regina. She fixed my problem under 3 mins after calling the unemployment number straight 3 weeks..Thank you Regina!!!

Her number is : ‭(609) 984-2296‬
If busy,keep trying she will answer!
Jan 11, 2018
Rating
starstarstarstarstar 		Thank you Thank you!!!
by: Anonymous

The 609-292-1803 worked! I was calling my local center for two weeks with the same bs number. I’m convinced no one ever gets through with those numbers!
Jan 11, 2018
Rating
starstarstarstarstar 		Finally
by: Anonymous

I finally got threw using the 1803 number just to find out I can’t open a claim till Monday and I won’t get any back pay because it’s a new year
Jan 11, 2018
Rating
starstarstarstarstar 		I got through!
by: Anonymous

I hadn't been paid since around December 16. I took the advice of a commenter here and called as early as possible. I called the general number, 4100. At 7:59, it said they were closed. I called back a second later at 8:00 and got on hold. I sat on hold until 8:53 and then got a human!

It turned out the issue was that I go to school part time and so I had to give them more info I guess at the end of the semester. Supposedly I will be paid now for all those weeks I missed payment.
Jan 11, 2018
Rating
starstarstarstarstar 		thank you
by: Anonymous

this website is amazing thanks for the tips! The most recent posts were great! I got through! Regina took care of me.
Jan 10, 2018
Rating
starstarstarstarstar 		Rep - Kowana
by: Vito-

I spoke to representative: Kowana. I got thru exactly at the 100th call. Number: 609-984-2296 works!! Instead of getting Regina, I got Kowana. She is excellent at what she does! Thank you!!
Jan 10, 2018
Rating
starstarstarstarstar 		Go through!
by: Anonymous

Got through with the 3200 number earlier today around 10 (I'm 2 hours behind NJ time) some lady picked up who resolved my issue. later when i called same number was a grumpy guy who said he works for the commissioners office and couldn't help me. Also called the 2460 number and got thru to a really nice man but later when i called the same number no luck! All other numbers I called were consistently busy! Good luck!
Jan 10, 2018
Rating
starstarstarstarstar 		update
by: Anonymous

Finally got through to a guy at the 2460 number. He gave me two numbers for the Passaic adjudication office. The first number had a voicemail saying the person had retired, so don't leave a message. Yeah, that's helpful! The second number was someone who of course wasn't available, but at least I could leave a message.

I also got a response from the email address [email protected] that they'd forwarded my email to someone (no specific name or address, of course).

Hopefully one of these will work eventually. I haven't been paid since November.
Jan 10, 2018
Rating
starstarstarstarstar 		This Process Is Insane
by: Anonymous

Thanks to everyone for all the numbers, but I'm not able to get through to any of them (except the grumpy unhelpful guy at the 3200 number.) :-(
Jan 10, 2018
Rating
starstarstarstarstar 		Regina is a Rock Star!
by: Anonymous

Redialed her number close to 100 times and finally got through. It was totally worth the effort! She could not have been kinder, more courteous or more professional. Thanks, Regina!
Jan 09, 2018
Rating
starstarstarstarstar 		Finally
by: Anonymous

On day 2.... I called my normal 856 number at 8:29... the usually high call volume, too many people on hold, call back tomorrow (weird considering they don't open until 8:30) was calling nonstop since

Anyways around 12 I got a hold of kawana on reginas line (she's on vacay until 2morrow) wed. 1/10/2018

Got some info to help everybody going through this nightmare
The 3200 is a waste... he can't help, completely different department... he might transfer you, but he lied to me about kawana being on vacay until Monday.. call them directly

Kawanas direct line 609 292 2333

Reginas... 609 984 2296

A speciality call back line 201 601 4110
Jan 09, 2018
Rating
starstarstarstarstar 		phone numbers I found and got through
by: Anonymous

I was in same place, could not get through to a human and was not paid from 12/16/17. I used 1-609-292-2460 which is the administrator department, He gave me 1-609-292-1803 a Ms. Regan ( wonderful Lady) she had me fixed up and paid in under 5 minutes, the second number takes a few(15) call backs to finally get through but it worked... Hoping this helps anyone who is dealing with the busy signal....
Jan 09, 2018
Rating
starstarstarstarstar 		Help
by: Anonymous

I have tried Regina's number soncen830 am, I called over 400 times and cannot get through. I have 2 kids and haven't been paid since the week before Christmas. I'm dying Over here, the 3200 number everyone was right he was just a jerk and wouldn't help me in anyway. Please if anyone has any other ideas lmk
Jan 09, 2018
Rating
starstarstarstarstar 		GOT THROUGH!!! 609-984-2296 It Worked!
by: Anonymous

Hello,

This site is a life saver! Spoke with a a lady named Kawana and in less than 15 minutes on the phone, everything was resolved. I redialed the 609-984-2296 over seventy times, until call was eventually received. My claim had been pended and could not be resolved through the website. Kawana was pleasant and very professional. If you are experiencing issues, please be diligent in calling this number to get issue resolved.

Amen!!!
Jan 09, 2018
Rating
starstarstarstarstar 		Finally got threw !!!!
by: Anonymous

I’ve been calling every number for the past three weeks unable to get anyone on the phone. I called the 2020 at 8:01 am yesterday and I got the message saying to many people are waiting they cannot take my call? Really I thought they opened at 8:30. So today I called again at 8:05 (2020) today it said they were closed. Finally at 8:05 I tried the 2016014110 I got a meaasage saying all agents are busy but I can receive a call back in 10 mine. Three minutes later I got a call back. Yay! I believe the agents name was Darlene she was very nice and very helpful. Also, when I called the number the message said this number is specially for people having issues claiming benefits. I would suggest to anyone who does not get through today call is # at 8:00am.
Jan 09, 2018
Rating
starstarstarstarstar 		Frustration!
by: Mimi

None of these numbers work and everyone is so rude! They need to keep in mind that they can be unemployed one day and. Go through the same situation that we are. I answered a question wrong and need to speak with a representative and the lines are always busy.....then what’s the use of the damn phone numbers!l?
Jan 08, 2018
Rating
starstarstarstarstar 		still trying
by: Anonymous

Just want to add my experience so far.

I have been trying to get through to unemployment for several weeks now. I was claiming benefits online each week, and then suddenly it stopped letting me. I haven't received benefits for the past several weeks now and have been calling every day.

I tried both the 3200 and 2296 numbers. I got through on the 3200 number once, but they transferred me to a busy signal. I keep calling the 2296 number, but still get a busy signal every time I call. On 1/5 I sent a fax to a fax number associated with the 2296 phone number. I will be sure to come back and post if I have any success.
Jan 08, 2018
Rating
starstarstarstarstar 		GOT THROUGH!!! 609-984-2296
by: Anonymous

Ok, I take back my previous comments about the number not working. I finally got the 2296 number to work! I tried all day, sometimes 30 times in a row, it was always busy. This time, I literally called 104 times in a row, would hang up, dial again. It rang about 5 different times, but no one answered, and the phone company finally hung up on me. But, finally, just when it was about to stop ringing that 6th time, someone answered!!!! Like all the others have said, she fixed my problem in about 5 minutes. It was not Regina, but an angel named Kawana. I encourage anyone trying this number to do what I did, hang up, redial, over and over. Even if it takes 104 times.

Thank you Kawana (and to this site)... I might actually be able to sleep tonight knowing that you were able to fix my issue.

Now, just to find a job!
Jan 08, 2018
Rating
starstarstarstarstar 		No luck with Regina
by: Anonymous

I have been trying since 8:25 this morning to either get on hold with the call center OR get Regina on the phone. I have called back no less that 100 times. No, that is no exaggeration. 100 times. Either I get told by the automated system to call back later and then hung up on, or the Regina number is busy, as if it is not working. I will keep trying all through business hours today, and then again tomorrow. I will update if I finally get someone who can help, but right now, none of the numbers are working (which is just disgraceful and creating a horrible situation for me, but that's besides the point).

And just in case anyone is questioning if the date of this comment vs. date published, this is 1/8/18.
Jan 08, 2018
Rating
starstarstarstarstar 		Jan8
by: Anonymous

has anyone had any luck today? been at it for hours and could only get the jerk at 3200 that was no help
Jan 08, 2018
Rating
starstarstarstarstar 		That number is no longer working (2296)
by: Anonymous

This is a shame....none of the numbers are working. Has anyone had any luck today, the 8th of January?


Hi Anonymous,

This is Chris with Unemployment-Tips.com and I'd encourage you to not give up on this number, 609-984-2296

I don't live in New Jersey, so it's no skin off my nose, but I have been the one hitting the publish button each time a new comment came in.

Today, 1/8/18, I found two new comments to approve in my inbox, yours and the one just below yours, which thanked Jesus and blessed Regina at the 2296 number for handling their issue in five minutes.

If you read the other comments below your own, that's the number that is the clear winner here, and not just because it works for the majority of those who were thoughtful to confirm it worked .. but because Regina really does work to solve, or resolve various problems and issues people have with unemployment claims.

Not being able to get a hold of a live person at an unemployment department is a problem in more states than you might imagine .. and that my friends is nothing less than a real shame.

I only wish I, or some person looking for an answer to the question about contacting an unemployment department, could provide such a magic number that works as well, in each and every other state.

May God Bless US All in 2018!
Jan 08, 2018
Rating
starstarstarstarstar 		Regina
by: Anonymous

God Bless Regina!!! I was on hold with the call center for 2hours they finally picked up and hung up on me I almost fainted and then I googled and came across this. It's real and she's real less than 5 min it was handled THANK YOU JESUS!!!!
Jan 05, 2018
Rating
starstarstarstarstar 		Unemployment
by: Anonymous

Thank you, thank you, thank you to whoever posted Regina's number 609-984-2296. Just got off phone with her and she corrected everything for me in about 5 minutes.
Jan 05, 2018
Rating
starstarstarstarstar 		God Bless REGINA!!!!!
by: Anonymous

Thank you all for Regina's direct line! She answered, was a sweetheart and helped me with my issue. I had been calling for DAYS and not reaching a human.

Happy New Year to all!!!!!
Jan 05, 2018
Rating
starstarstarstarstar 		Regina
by: Anonymous

I left a review earlier today about 3200 being horrible. Nothing but attitudes. People have it hard as it is trying to find work, they don't need someone being rude on thhe other end of the line. I finally called 609-984-2296 and got Regina. She is the sweetest lady ever. Got my claim reopened painlessly and was very polite. It may take a while to get through to her, but keep trying. Definately worth it!
Jan 05, 2018
Rating
starstarstarstarstar 		I keep trying and i didnt give up
by: Rae

AND IT CAME THROUGHHHHH she answered i'm back in business i got my funds approved and i'm good all the way to july thank GOD FOR THIS PAGE AND THE HELP FROM EVERYONE IT AIN'T ALOT BUT IT HELPSSSS SOOO MUCH and im thankful for everyone who posted numbers on the page only number work is regina number don't call the other one they are very disrespectful
Jan 05, 2018
Rating
star 		PLEASEEEEEEEEE HELPPPPPPPP
by: Rae

I had to re apply and been calling all day been doing it all week and i also re applied online TUESDAY ... Which its now friday and everyone knows u claim benefits on sunday for tuesday and now i will be late on my payment because of this pleaseeeee help i dont know what to do and my life depends on this in my situation....
Jan 05, 2018
Rating
starstarstarstarstar 		3200
by: Anonymous

Who ever answers the phone at 3200 on 1/5/18 has a serious additude problem. I should have there job! At least I would be nicer to people!!!!
Jan 02, 2018
Rating
starstarstarstarstar 		Those Phone Numbers
by: Anonymous

So all you people praising these numbers are real? Is this for NJ? I’ve called those numbers countless times, at least 25-30 times each and I haven’t talked to anyone yet. I don’t believe for one minute that these numbers are actually for NJ unemployment.
Jan 02, 2018
Rating
starstarstarstarstar 		Regina is a saint!
by: Anonymous

OMG it worked!!! I've been getting busy signals everyday! Took a few tries but someone answered at the 609-777-3200 they then transferred me and I was afraid, but they put me right through to REGINA! BTW Regina then gave me 609 984-2296 to call her back on! :)
Jan 02, 2018
Rating
starstarstarstarstar 		This person will answer!
by: Anonymous

Call 609-984-2296 (Regina)

She answered her phone and helped me with my questions! She was so sweet and professional, but make sure you call during the business hours. I think they open at 7am and close at 6pm, Monday-Friday.

Thank you so much Regina!
Jan 02, 2018
Rating
starstarstarstarstar 		Regina
by: Anonymous

Don't waste your time on the prick at 3200. Call Regina. Every nice thing being said is warranted. Completely fixed everything in under 5 minutes and was patient and polite as said. Regina is a life saver.
Jan 02, 2018
Rating
starstarstarstarstar 		3200
by: Anonymous

I have no idea why anyone is saying this guy had any good attributes. The one calling him a piece of shit is dead on. Answered the phone like it was an inconvenience that anyone even called him. His tone was annoyed and rushed, he not only doesn't give a shit but you're only irking him by calling.

Asked my social and name and I gave it. He said yeah the claim is invalid. I said You guys sent me a letter telling me to claim and I did so, no money in the account and NO explanation of why. He asks for my phone number and says "I'll have someone from unemployment call you back"- click hangs up.

Ok I'll just hold my breath you useless piece of shit. You don't have to like your job but it's not my fault you work there you miserable prick.
Dec 29, 2017
Rating
starstarstarstarstar 		Thank you!!!!!!!!
by: Anonymous

Thank you to whoever posted that 3200 extension!!!

I had been battling busy signals for a week, and I was able to re-open my UI claim in a matter of minutes. I had to call a few times to get through, but it worked!!!!

Sincerely,
One super grateful mother of three
Dec 27, 2017
Rating
starstarstarstarstar 		The Usual Runaround
by: Anonymous

So I am trying to open a new claim an got a notice that my claim was pending because they wanted proof of identity. This very same thing happened to me 2 years ago when I tried opening a new claim. Why is this always happening? I try calling and of course they are too busy. I then tried calling these 2 numbers posted above and ones always busy and the other one nobody's answering. I guess I'm commenting to find out if these numbers are still good.
Dec 22, 2017
Rating
starstarstarstarstar 		This number works!
by: New mom

Just got off the phone with a lady who resolved my issue in under 5 mins. May take a few tries but if it rings someone will pick up! tel:609.777.3200
Dec 19, 2017
Rating
star 		NO HELP/DISABILITY ONLINE SYSTEM SUCLS
by: Vilma

I do not understand how nor why if someone faces paperwork over the disability website NEVER UPDATES it I cannot understand how no one I SPOKE TO COULD EXPLAIN THIS TO ME, I also do not understand why it takes more than 14 days to get any answer or an update about my claim, why is it NO ONE KNOWS THE CORRECT ANSWER as a Tax payer I should have this issue resolved a week ago each and Every person I speak to tells me yes mam we received your fax but I do not know why it's taking so long WTH does that mean "Yes we have your check but cannot give it to you" Yes we have your info bit do not know what the next step it ...., I don't know why this State holds on to workers Payments that there entitled to, why NO ONE CAN GIVE YOU A STRAIGHT ANSWER WHY IS IT SO HARD TO GET THREW TO SOMEONE, high and the cake topper is when you FINALLY GET SOMEONE YOUR PUT ON HOLD LIKE I HAVEN'T JUST TRIED CALLING FOR 2 WEEKS AS IT IS I PRAY I NEVER HAVE TO WORK IN NJ AGAIN THIS SYSTEM AND EVERY OTHER SYSTEM THIS state has is insufficient & UNHELPFUL to working ppl !!!!!
Dec 18, 2017
Rating
starstarstarstarstar 		All questions answered
by: Anonymous

Wow! She is absolutely efficient!!!
Dec 14, 2017
Rating
starstarstarstarstar 		DONT CALL CATHY
by: Anonymous

Use the other numbers in this comment section. Do not call Cathy. She’s rude and wants nothing to do with any questions you have. She’s the holder of all information and you are just someone who needs what she has. DO NOT call 609-777-3200. I’d rather an automated robot hang up on me because they’re "too busy to take my call" than have to deal with her again.
Dec 05, 2017
Rating
starstarstarstarstar 		Thank you for sharing phone numbers!!!
by: Rachael

I’m applying for partial UI because my hours were decreased and I thought my claim had gotten all screwed up because it wouldn’t allow me to claim another week! Of course I tried calling all day yesterday just to go through all the prompts and finally think I’m getting somewhere-to be told lines are busy and disconnected. Catch a hook today and after 2.5hrs of waiting, disconnected again!!! Came across this page and thankfully reached someone at the 609.777.3200 line. She was polite, efficient and helpful. THANK YOU FOR SHARING THESE NUMBERS!!!
Dec 04, 2017
Rating
starstarstarstarstar 		What number is everyone reffering too...
by: Anonymous

What number do i call to get an actual talking person to help me with resetting my pin that I forgot... I can never get a hold of anyone... I have a lot of bills to pay and honestly soon. My whole life might change because I can't collect because I know my pin... Endless nights of a young man shedding tears...
Dec 04, 2017
Rating
starstarstarstarstar 		Tried all the numbers and can’t get anyone on the phone!!!
by: Anonymous

I have been on maternity leave for 14 weeks and they haven’t paid me after 5 weeks!!! My family leave paper should of came at 7 weeks. I can’t get anyone on the phone!!! I tried all the numbers in the comments. No help online either but says my claim is active. Anyone else have another option?!
Nov 24, 2017
Rating
starstarstarstarstar 		Two Weeks
by: Anonymous

It's been two weeks and they are ALWAYS too busy to take calls. I am about to lose my apartment. I HATE THIS> SO MUCH!!!
Nov 22, 2017
Rating
starstarstarstarstar 		Helpful
by: Carlton

Called the 3200 extension where a man picked up and he was very helpful. Quick answer and voila problem solved. THANKS!!!!!!
Nov 15, 2017
Rating
starstarstarstarstar 		Great Customer Service
by: Lisa

Regina, is truly a dream! The best customer service I have received in a long time. Patient, concise, efficient, and
knowledgeable! If all state/government
employees were this helpful, it would make
life a breeze! AWESOME JOB REGINA!!!
Nov 08, 2017
Rating
starstarstarstarstar 		The Best
by: Anonymous

Regina is the best called the number below & she helped me out, after waiting almost 5 hours on phone
Nov 08, 2017
Rating
starstarstarstarstar 		Thank You Regina!
by: Anonymous

I was having a very hard time getting through and getting bounced around and disconnected through all the automated messages. I Googled for unemployment phone numbers and came across this thread. Regina picked up right away and fixed the problem I was having. Thank you to whoever started this thread and thank you again Regina :-)
Nov 08, 2017
Rating
starstarstarstarstar 		Regina is a blessing!
by: Jamie

Regina is a godsend! She was pleasant and helped me within 1 minute of calling. They were holding weeks of unemployment over a glitch in the system. She made my week.

Thank you to the person who shared her information. I want to hug you!!!
Nov 08, 2017
Rating
starstarstarstarstar 		Regina
by: Anonymous

Omg... Regina answered on the 3rd ring.. i was let go from my job of 15 years on friday.. I went online to file mon..tues and couldn't get past one part and trying to get iin touch with a live person was getting so aaggrivating.. I did a search..found this ssite and read such great things about Regina. I called and she answered and helped me in less than 5 minutes... THANK YOU REGINA!!
Nov 06, 2017
Rating
starstarstarstarstar 		No Waiting!!
by: Anonymous

I have to echo the other callers who spoke to the AWESOME REGINA (see number from earlier poster). After NO WAITING, she answered my question and we were only on the phone for 2 minutes, tops. She made something I'd been dreading a true PIECE OF CAKE!!
Nov 06, 2017
Rating
starstarstarstarstar 		No answer
by: Mark

I’ve tried Regina before and have gotten through in less than 2 rings. Now I have another problem with my claim and when I call her number all I get is a tone as if the number is disconnected or unavailable
Nov 06, 2017
Rating
starstarstarstarstar 		609-777-3200 Cathy 609-984-2296 Regina
by: Anonymous

Hello everyone,

The traditional method of communicating with a human being in relation to unemployment is a full time job in itself. Since I wasn't getting paid to contact unemployment I am happy I found this site. I initially called 609-984-2296 and reached a busy signal several times.
I then called 609-777-3200 and got through after 2nd ring. Cathy was very professional and answered all of my questions. Unfortunately she wasn't able to fix my problem (I needed an appointment sooner than assigned).
After I hung up I realized I had another question but decided to try Regina. The phone actually rang this time and was picked up after the 12th ring. She was very polite and answered my question but even more so she was kind. I decided to try for an appointment change again and she was much more concerned for me and encouraged me to call her later in the week to see if anything became available.
Just be patient and persistent. Both numbers work. Both are professional. Both will do their best for you. However, Regina is truly an angel you can feel it as soon as she answers the phone.
Nov 06, 2017
Rating
starstarstarstarstar 		Unemployment sucks
by: Amanda

I’ve been on the phone since 8:29am trying to get someone on the phone. I received unemployment for 4 weeks then it said I have interview scheduled after fighting for 8 months to get my unemployment!! I’m beyond fed up with unemployment and New Jersey
Oct 31, 2017
Rating
starstarstarstarstar 		TALKING TO A PERSON
by: Mike

I called Michael as listed further down in the comments from the NJDOL and we finished our phone call in 8 minutes after trying 4 separate days on calling the regular Freehold/New Brunswick unemployment office.. How does an UNEMPLOYMENT office have a LACK OF EMPLOYEES to answer the phones? Thank you for the help Michael.
Oct 26, 2017
Rating
starstarstarstarstar 		dsability
by: Anonymous

609 984 2296 disability # no hold human on phone
Oct 25, 2017
Rating
starstarstarstarstar 		Regina is very efficient
by: Anonymous

I would also like to add that Regina was extremely nice and helpful! Had the situation figured out in minutes!
Oct 25, 2017
Rating
starstarstarstarstar 		I just spoke to Regina
by: Anonymous

I just called Regina who helped me with my claim.

She is WONDERFUL! Patient, caring, warmth, expert who loves servicing the public. She will explain the process and advise timelines and all information needed to process the claim. Superior Customer Service. Thank you everyone who supplied the number

Im going to leave the number 1-609-984-2296
For the next person.

May God bless you all ❤
Oct 23, 2017
Rating
starstarstarstarstar 		Hey Alex, did you try Regina ?
by: Chris-Unemployment-Tips.com

You may have to scroll down through the comments a bit to find Regina's number, but she is the person working for the State of New Jersey that these people have been raving about for a long time now.
Oct 23, 2017
Rating
starstarstarstarstar 		Last Comment
by: Alex

Hey last comment the number you gave for Micheal you said he was the nicest person yada yada... yeah well he's a piece of shit and spoke to me like shit and basically told me to call a different number cause he has nothing to do with it and the phone was off the hook when I called. He told me it "said" i spoke to someone already about the issue. So basically i'm a fucking liar. NJ Unemployment a bunch of pieces of shit and liars. Good fucking luck everybody.
Oct 13, 2017
Rating
starstarstarstarstar 		Call...
by: Steve

....609-777-3200.

You will most likely be connected with a gentleman named Michael. He is, without a doubt, one of the most professional, courteous state workers that you will ever speak to. He had my case resolved in under an hour, and answered every question I asked with dignity and respect.

I wish all state employees had his level of professionalism.

Sir...if you are reading this, kudos to you. You truly emphasize the "service" in customer service.
Oct 12, 2017
Rating
starstarstarstarstar 		NJ Temp Disability System is the Worst
by: Anonymous

I've been calling the customer service line for WEEKS and I have yet to speak to a live person. I called at 8:29am to be told all agents are busy to call back back at another time.

There are no locations to physically go to for me to speak to an actual human being. This is absurd. Come on NJ, we need to fix this issue.

I'm on maternity leave and haven't received any payments. I started my leave in august!! It's impossible to fix an issue!!


Did you also try calling Regina @ 609-984-2296?

Chris
Oct 11, 2017
Rating
starstarstar 		Help
by: VG

Ive been calling for 2 weeks trying tk get someone from tdi an no luck i dont know who else to call or what to do
Oct 11, 2017
Rating
starstarstarstarstar 		Christine is a jewel!
by: Anonymous

I really didn't want to bother anyone, but I was concerned that my husband's claim would not be processed because he forgot to complete a small part of it. Christine answered on the 2nd ring and I immediately started apologizing for bothering her. She said it was OK and helped me quickly and professionally! Take note other State workers! We really need help and don't want to be met with lax, funky attitudes and be made to feel like we're bothering you at your umm... JOB!
Oct 11, 2017
Rating
starstarstarstarstar 		Regina is 10 STARS!
by: FM

Spent 2.5 hours on phone trying to get a NJ unemployment representative on phone. Called Regina and she picked up within 3 rings, had a phenominal personality and fixed my issue within 3 minutes. Regina is wonderful! Thank you Regina for going Above and Beyond for me.
Oct 10, 2017
Rating
starstarstarstarstar 		Unemployment Issue...Call Regina!!
by: Anonymous

Regina is literally a godsend! Call her 609-984-2296. Fixed a huge issue I had in terms of a discrepancy between my wages earned. Turned out to be something they screwed up in their system and not my fault at all! Within ten minutes she had everything fixed in the system. Amazing!!
Oct 10, 2017
Rating
starstarstarstarstar 		NJ disability
by: Anonymous

Regina really does exist 609-984-2296. She is unemployment but took all my info and had Brenda from disability call me back within 30 mins. What an incredible duo of women working together so people can get answers
Oct 04, 2017
Rating
starstarstarstarstar 		Regina!!!
by: Anonymous

YES! Call Regina. Rang twice, picked right up and knew the answer to my question. I was off the phone in 5 minutes!
Oct 04, 2017
Rating
starstarstarstarstar 		Help wit unemployment
by: Anonymous

Can someone plz help me wit the number plz
Sep 27, 2017
Rating
starstarstarstarstar 		Worked for me!!
by: Anonymous

I also called Regina, and even though my question was in regards to tdi which is not even her dept, she solved my issue in 30 seconds. Yay for Regina!
Sep 21, 2017
Rating
starstarstarstarstar 		unemployment phone unmanned and unanswered
by: Anonymous

I've spent hours this week (when I could have bee looking for a job) trying to get answers to my questions about denial of unemployment. The phone says there is a 3 hour wait. Then you leave your number, they call you back (maybe) and hang up on you! OMG, I can't believe this that NJ runs this terribly.
Sep 12, 2017
Rating
starstarstarstarstar 		Regina!
by: Anonymous

Yay for Regina!
Sep 08, 2017
Rating
starstarstarstarstar 		REGINA
by: Anonymous

This is the first time I actually pay attention to comments and it definitely paid off. REGINA is incredible. She answered the phone right away and gave me the number of the correct department to call to resolve my issue.

It's nice to know that great employees who care about their jobs still exist.
Sep 05, 2017
Rating
starstarstarstarstar 		Omg REGINA!!!
by: Anonymous

This woman is a literal angel on earth...

3 minute phone call and it was fixed without me even having to explain the issue!!!!!
Sep 05, 2017
Rating
starstarstarstarstar 		Unemployment benefits
by: Mark

I was hesitant about the whole Regina thing.But I figured I was getting know where the other way calling the call center.it only taken her 5 mins to get it done.Wow she is awesome and needs to incharge of department to get things right God bless her
Aug 29, 2017
Rating
starstarstarstarstar 		NJDOL phone numbers not being manned
by: Chris - Unemployment-Tips.com

That sounds like a problem a concerned public servant, with the title of Governor, might believe is important enough to fight for, with the hope of resolving.

But then the dig comes from me, a non-resident of NJ and not exactly a stranger to being accused of something, or another.
Aug 29, 2017
Rating
starstarstarstarstar 		Got through 1st try!
by: JerseyCityGirl

Not Regina, but the lady that answered helped me right away. After calling and getting hung up on for a week and getting nowhere on the website I found this info and called. Why bother having the other numbers if they aren't manned?
Aug 22, 2017
Rating
starstarstarstarstar 		Yup JC61 ..
by: Chris - Unemployment-Tips.com

Your concern about things that feel too good to be true, but are, coming to an end.. would be mine concern about Regina and her very special # .. as well.
Aug 22, 2017
Rating
starstarstarstarstar 		Yup - Regina = goddess
by: JC61

Took me / us two minutes to resolve my issue. Prompt, courteous, accurate ... that's Regina. Let's hope NJ Unemploy doesn't find this and cut off this lifeline.
Aug 22, 2017
Rating
starstarstarstarstar 		Regina is the best
by: Annoyed

Got through finally to Regina! She is an absolute god! She handled everything in seconds, and called me back to make sure everything is ok! 609-984-2296 you wont be disappointed!
Aug 21, 2017
Rating
starstarstarstarstar 		Regina is a Godsend
by: Tired of the wait and disconnection

You want answers? Call Regina! You will not be disappointed! 609-984-2296.
Aug 18, 2017
Rating
starstarstarstarstar 		Actually got a human at this number
by: Active Job Seeker

I just got through to an actual human by calling 609-777-3200.
Aug 18, 2017
Rating
starstarstarstarstar 		Temporary Disability contact in New Jersey
by: SG

I tried for days to get thru to a live agent.So I googled and found the Director of the Temporary Disabilit for New Jersey.She is wonderful.She straightened out my P 30 form. In less than 48 hours the money was available for me.Her name is - Christine Z.Madrid
The phone number is 609-984-4404.She is available after 9 am.
Aug 16, 2017
Rating
starstarstarstarstar 		Unbelievable
by: Anonymous

Regina- Unbelievable. Still I am trying to convince myself this could happen. Single call, straight talk, straight answers,
Too good to be true, it's genuine or what?
Aug 16, 2017
Rating
starstarstarstarstar 		Horriblr
by: Anonymous

I've been trying to contact the NJ DOL about claim information for two weeks now and all I get is "all operators are busy " *click*, or a busy signal. Horrible service. Christie must have his hands all over this .
Aug 15, 2017
Rating
starstarstarstarstar 		Regina - YES, she is the girl
by: Anonymous

To the person who provided Regina's phone number, God Bless you! She answered on the first ring and honestly I was seriously, was it all that easy?! she walked us through everything and helped process the first two weeks - considering the numbers provided on the njufile.net site is a complete joke! 3 hour wait time and then in the middle of being on hold, you are disconnected. Terrible. If it wasnt for Regina, we would still not be able to open our claim. We have bills to pay just like the rest of them, shame on this state when it comes to having to file a claim. *****REGINA**** 5 STARS all the way!
Aug 14, 2017
Rating
starstarstarstarstar 		Regina's number worked as of 7-10-17
by: Chris - Unemployment-Tips.com

609-984-2296 In case you still need to try to actually speak to a live person at the NJDOL about your unemployment claim.
Aug 14, 2017
Rating
starstarstarstarstar 		I'm sorry on your behalf if ...
by: Chris - Unemployment-Tips.com

I really am sorry for you, if none of the phone numbers in any of the other comments here, are no longer working, especially Regina's .. because she was the one saving grace (at least that how I think of her), as I'm sure all the people who posted comments about her feel she was, when they too, desperately needed to get in touch with a real live person at the New Jersey Unemployment Department.

If she's no longer accessible at the # .. all I can say, is it's a sad time for anyone who currently, or used to .. live and work in New Jersey.

Chris
Aug 14, 2017
Rating
starstarstarstarstar 		On behalf of my family
by: Anonymous

My husband has worked for the same company for over 20 years. He was laid off and soon after moved to PA. He's been unable to file a Nj claim because of the lack of phone reps available busy signals too busy to take his call. There has to be a better way to contact an actual human. The earnings were in NJ we now live in PA. His work search is now in PA. We are 6 hours away from Nj. Please help us.
Thank you for your time.

Aug 02, 2017
Rating
starstarstarstarstar 		Does anyone answer the phones
by: Anonymous

No one answers any number busy all the time wish I could talk to a person or get a job working at unemployment
Aug 02, 2017
Rating
starstarstarstarstar 		Phone Number
by: Anonymous

What was the phone number you called that actually worked?
Jul 25, 2017
Rating
starstarstarstarstar 		So much red tape!
by: Bill H.

My wife was laid off after several years and had trouble with unemployment from the start. First, they had her termination date a week too early so that caused and issue so her benefits were delayed. Then they claimed she had a pension from her previous employer, never did, but that delayed benefits. After a month, they finally started. She finally got a job, yay! But it only lasted a week! They said they really like her but just wasn't a good fit. She tried to claim benefits a week later but was told "it looks like you're back to work, you need to reopen your claim" she's been trying all day to reach someone! We need to pay our rent!
Jul 24, 2017
Rating
starstarstarstarstar 		If only if I spoke Spanish
by: Anonymous

Amazingly, I got through on the spansh speaking only line.. I guess the government can only help the non-English speaking community. What a shame, a disappointment and definitely an embarrassment! Uuugh
Jul 20, 2017
Rating
starstarstarstarstar 		😢
by: Anonymous

I called and got "Your call cannot be completed at this time". 😔
Jul 18, 2017
Rating
starstarstarstarstar 		Regina Help
by: Anonymous

Hello everyone the number worked got through right away problem solve in seconds. what a God send!!!
Jul 18, 2017
Rating
starstarstarstarstar 		Regina
by: Anonymous

Breath Of Fresh Air!!! Helped me in seconds this is a wonderful worker
Jul 13, 2017
Rating
starstarstarstarstar 		Regina was so delightfull to speak to
by: Anonymous

I've been calling for the past week everyday, I've been getting disconnected ..some calls are pointless as in they keep telling me they're going to have a supervisor look over my claim which mind you it's been almost a month of me out of work. thanks to Regina everything should be fine .I was skeptical about calling I didn't know whom I would really be speaking to but she got this handled for me right away ! I feel a sign of relief the person doing my claim was new and had put in my numbers wrong which was coming up to 0.00 and these phone lines sometimes are backed up all day even when I get up to call @8 AM.
Jul 12, 2017
Rating
starstarstarstarstar 		Number is busy/disconnected?
by: Jess

I came across this blog because I too have been trying to reach a human being for days only to be disconnected every time I try the number for unemployment.

They scheduled me for a phone apt. after I applied on the website but no one ever called me and there is no number for me to call for the interview.

I tried Regina's number and its busy or maybe disconnected? Did anyone else have this problem? I can't seem to get through...
Jul 11, 2017
Rating
starstarstarstarstar 		Thank You Regina
by: Rita

Regina is an absolute God send. Within less than five minutes she had all of my issues taken care of and every provided detailed further instructions. Thank you Regina!!!!!!
Jul 10, 2017
Rating
starstarstarstarstar 		Trying to reach someone at No unemployment
by: Sherry W.

Regina was such a pleasure to deal with, very patient and took her time with me to fix my mess! 609-984-2296 was the number where I reached her. She was amazing!!❤
Jul 10, 2017
Rating
starstarstarstarstar 		Regina is incredible!
by: Anonymous

Hi, I called 609-984-2296 and Regina picked right up! She is amazing!!! She answered all my questions and was an angel. I told her that I found her number on this blog and she chuckled and said lots of people from here call her:) Give it a try!!!
Jul 05, 2017
Rating
starstarstarstarstar 		This works!
by: Anonymous

I was so skeptical of calling a random number, but I have been trying to collect my unemployment for the past 2 weeks and have had such trouble! It was impossible to reach a live person through the call center so I googled how to talk to a live agent.
All of these posts came up about Regina, so I tried it! She picked up the phone after my first attempt calling and solved my problem in minutes! I told her about this blog and all of the nice things everyone has been saying about her!
Call her if you need help!!
1-609-984-2296
Jun 21, 2017
Rating
starstarstarstarstar 		Thanks for Regina!!
by: Anonymous

I can't tell you how quick and helpful Regina was. I wanted to post to say a hearty thank you for the number. I had been stuck on the NJ website provided lines for 3 days!! She resolved everything in a matter of minutes!!!
Jun 21, 2017
Rating
starstarstarstarstar 		Regina at NJOE
by: Anonymous

Regina is a ROCK STAR!!! She saved me from losing my mind in the call answering system.
Jun 08, 2017
Rating
starstarstarstarstar 		Customer service agent on the phone.
by: Anonymous

Hello, I've been trying to speak to someone with some questions I have and I g through the wholes automated messages and then they say we can not help you at this time please call back layer, Well it is the same thing all over again. WHERE CAN I GO TO EITHER GET A EMAIL ESSAGE BACK OR HAVE SOMEONE ANSWER THE PHONE.

Thank you
May 30, 2017
Rating
starstarstarstarstar 		NO MORE STRUGGLING TO SPEAK TO AN ACTUAL PERSON
by: Anonymous

REGINA IS AMAZING!!!
call her 609-984-2296
May 17, 2017
Rating
starstarstarstarstar 		Regina is the MVP.
by: Alfreda

After several hours on the phone trying to get across to an agent with no success I stumbled upon this blog and saw Regina's number. At first I was skeptical but decided later on that I had nothing much to lose by giving the number a trial, at first It ranged busy but with the second trial came a human voice (wow).[Needless to say the lady( Regina)completely took care of my problem like she knew me from Adams and she is so soft spoken, completely unlike what you get usually from a regular government employee. I'm really grateful to whoever put her number on this blog. God bless you
May 16, 2017
Rating
starstarstarstarstar 		Let's move this conversation about appealing to a board to email
by: Chris - Unemployment-Tips.com

This question and comment thread has always been about contacting someone live, willing and able to help at the New Jersey LWD .. so I would prefer we just keep this conversation confined to the email thread we also have going.
May 16, 2017
Rating
starstarstarstarstar 		Request for Appeal Help
by: Anonymous

The reason I missed the hearing was because I mis-read the instructions...I thought I was going be called. That was the reason for the denial from the Tribunal. In my request for a re-opening I was honest and listed that as the reason I missed the hearing.
I guess I now have to appeal to the Review Board?
May 16, 2017
Rating
starstarstarstarstar 		Regarding reopening after a non-appearance at NJ Examiner hearing in NJ you were made aware of.
by: Chris - Unemployment-Tips.com

Although I have questions I would need to ask regarding why you non-appeared for the NJ examiner hearing, after I read the information about NJ appeals found here under the heading "Requests for Reopening", it's looks like a reopening request may first go to the tribunal, before it goes to the board of review.

So, I'm just not sure if you're saying the reopening was denied by the tribunal, or the board of review .. or, not so incidentally, if the tribunal's dismissal of your appeal was a dismissal without predjudice .. which would be helpful should you still need to appeal to the board of review to get that panel to send the matter back down to the tribunal, so you can finally get whatever facts you need to, about the claim not being invalid .. on the RECORD.

In any case, my advice to a claimant, is just what I did for employers on a daily basis when they told me, they couldn't attend a hearing .. after I made them aware of the date and time a hearing was scheduled .. in any state.

Request a postponement per the instructions that generally speaking, are suppose to come with all hearing notices.

Make sure your request to delay the hearing includes accurate information pertaining to whatever your reason is for postponement (preferably your reason will also be provable as with good cause for a state to postpone the hearing).

If the request is denied, one shouldn't appear for the hearing, as the appearance appears as if you didn't need the postponement and signals you are prepared for the hearing. Instead, you should wait for the hearing decision dismissing the appeal, or a decision that changes the initial determination. But now you have that written request for postponement on the record that you asked the state to delay the hearing .. therefore, you'd send it along with any reopening request (sometimes called a request for reconsideration) should a state tribunal requires this (pretty sure HI does this too) before you move on to an appeal to a board of review and request a reopening for non-appearing, citing once again .. whatever your good cause was for non-appearance.

Of course .. one good cause reason for non-appearing in a many states, and frequently used by employers .. or it's TPA, is the good cause was that the hearing notice was not received via mail .. or in time.

Sorry you can't get a hold of Regina, but there's more than just one number in these comments, so I would probably make sure I tried them all first .. if you haven't already.

But then again .. when you work on behalf of an employer .. envelopes you receive with hearing notices all get date stamped each day .. specifically, to be used as evidence of this good cause for non-appearing .. if the notice comes after the hearing.

And yes, I do remember talking with you .. Can't tell you how sorry I am that NJ, a state that doesn't require tribunal hearing examiners to be attorneys .. limits claimants who want to HIRE qualified representation for a hearing, to only a licensed NJ attorney.
May 16, 2017
Rating
starstarstarstarstar 		Busy Signal/Hang Up
by: Anonymous

I came across this page and Chris was very helpful...gave me the number for Regina. I have been calling for 2 days and get a busy signal. This morning it finally rang but then someone picked up the line & hung up.
I live in PA but have work in Delaware since 9/16. I previously worked in NJ. I was laid off from my employer in January so I (mistakenly) filed for unemployment in PA. It got denied. I then applied for unemployment in Delaware. They told me to withdraw my claim and file in NJ as I worked there for 3 years prior to Delaware and NJ's max benefits are higher.
I filed in NJ and was DENIED because "you are still employed full time in Delaware"
I appealed-missed the phone hearing-requested a re-opening and was denied AGAIN!
Who do I talk to for help?!
May 03, 2017
Rating
starstarstarstarstar 		REGINA !!
by: Anonymous

Little nervous to call at first, but after 3 failed attempts online and through the automated phone system, I figured why not. I spent about 20 minutes with Regina, and was able to get my claim sorted out. It appears some companies like to report wages to the state you live in rather than the state you work.

I cannot thank Regina enough for getting everything sorted out! She was such a sweetheart and a blessing to speak with. Now I will just wait for my call on Tuesday to finish the process!
Apr 26, 2017
Rating
starstarstarstarstar 		Thank God
by: Anonymous

REGINA!!! (609)984-2296 been attempting to get a hold of someone for 2 weeks nothing call regina took 5 minutes
Apr 25, 2017
Rating
starstarstarstarstar 		Use your resources
by: Kris

I called my state senators office. They were happy to help, very pleasant, and after a few days and emails to LWD told me why my claim had been pended. Told me where to go and what to do. It's easy for LWD to ignore an anonymous person who can't even get into the phone queue. It's a lot harder to ignore an email from a state senators staffer. Find your state senator or assemblyman here.

http://www.njleg.state.nj.us/districts/districtnumbers.asp
Apr 19, 2017
Rating
starstarstarstarstar 		Not getting any help
by: Anonymous

I wonder if unemployment is hiring because they don't seem to be able to get the work done. This is so frustrating to try and just to talk to someone. I'm at my wits end.
Apr 18, 2017
Rating
starstarstarstarstar 		Regina & Kowana
by: Anonymous In Pa

We'll I guess Regina & Kowana have gotten a bad grade by "one" individual but ironically I called yesterday only to get through in a matter of minutes vs. hours with others., They the both of them can't do miracles they are human., But what they do by far exceeds the normalcy of others., God Bless Them!!!
Apr 11, 2017
Rating
starstarstarstarstar 		Regina is no longer helpful.
by: Anonymous

I tried Regina's number. It looks like she's done forwarding calls to claims agents. She said, "This is the administrative office; we don't handle claims." I tried to ask, "Could you forward me to an agent?" She hung up on me before I could finish the sentence.
Apr 06, 2017
Rating
starstarstarstarstar 		I really got through
by: Anonymous

Thank you! Thank you to all of you! I got right through to Regina after just a few rings definitely not a Hoax. Thank God because it is extremely frustrating listening to a ton of prompts only to hear that all agents are busy and not even having an option to wait.
Apr 03, 2017
Rating
starstarstarstarstar 		Thank you!
by: Anonymous

My husband was at his wit's end (his company lied about how they let him go) so initially that held up his claim... He submitted his claim as instructed and waited... Of course it never activated. He finally thought that one of the reps had helped him by deleting his claim so it could be reset... That was not helpful... I found this blog and he called the number and WOW, he got response @ 3:30 PM!!! Thank God and that lady!!! Blessings on her and her family!!
Mar 30, 2017
Rating
starstarstarstarstar 		Regina and Kowana
by: Anonymous

Seriously, we lose our jobs and then have to deal with phone numbers that are always busy, to get the benefits we paid for. Something is not right.

But Regina and Kowana are the best. Call them, they make up for all the other people who don't answer the phone and are rude.
Mar 30, 2017
Rating
starstarstarstarstar 		Regina
by: Anonymous

She is the best. She is helpful and actually does care.
Mar 28, 2017
Rating
starstarstarstarstar 		THIS ISN'T A HOAX!!!
by: Elle

Thank you LORD for this blog! After weeks of trying to get through to someone at unemployment, I found this blog and Regina's number and I just called and she answered! In 2 minutes, my issue was solved and I will be receiving my benefits!!!! Mind you, as I was speaking to her on my land line, I was on hold for 2 hours already on my cell phone with the other regular unemployment numbers waiting to get someone live! She's real and she's incredibly polite and so professional!!! She truly is a God sent and I even told her. I AM SO HAPPY! CALL REGINA!!! (609)984-2296
Mar 21, 2017
Rating
starstarstarstarstar 		kudos to ALL of you!
by: Dara

I used the information provided on this page and was able to reach Regina, went through Michael to get to her. I've been battling the state since AUGUST and just won an appeal. I am broke and hungry and finally got resolution as to when Ican expect benefits!

You all ROCK for providing these numbers to get in contact with a human! I had so many questions and got them all answered. I had been trying to call for months.
XOXO Dara
Mar 13, 2017
Rating
starstarstarstarstar 		Working
by: Shawn

1-856-507-2340
Mar 08, 2017
Rating
starstarstarstarstar 		Your Welcome ., Heaven Sent N.,
by: Thankful In Pa

You are so welcome., I find that we as Americans are so judgmental about this, that, and the other. But when we are in need ie, police, firefighters., public employees, it's amazing that when folk show up to help us and our families we don't judge the nature of their ethnicity or religion we are just thankful to that person or persons for helping and or saving our families lives and or preventing us from becoming homeless or severely in harms way!

GOD BLESS AMERICA !!!!
Mar 08, 2017
Rating
starstarstarstarstar 		Heaven Sent
by: N.

Thank you sooo much for this post!! Regina was so helpful. Why cant all the state employees be like her?!! They really need to have her train the staff.
Mar 01, 2017
Rating
starstarstarstarstar 		Thankful In Pa., Miss Rowanda Thank You.,
by: Anonymous

Shout out to "Chris" on this Blog for all your love., I did reach out again to Regina yesterday in reference to not being able to file my claim by computer., Short Story and Shorter version Miss Regina was not their but a lady named Kowana received my call and treated and talked to me with the utmost courtesy and respect that I've ever experienced ( alongside of her co worker Miss Regina ) I asked her was Miss Regina available she replied., "no but how may I Assist You ) very, very pleasant Woman., So their are "Multiple" Angels in this Office!!!


GOD BLESS AMERICA!!!

PS ., please excuse any and all typos my eyes are like my paycheck ( their dwindling )



LOL .. My cataract sends it's regards!

Chris
Mar 01, 2017
Rating
starstarstarstarstar 		Kowana Deserves Angel's Wings too!
by: Anonymous

I called today and spoke with Regina and another wonderful woman by the name of Kowana! Both are angels! Within 10 minutes my problem was solved!! Thank you ladies!!
Mar 01, 2017
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starstarstarstarstar 		Michael was a HUGE Help
by: Anonymous

I was able to reach Michael at 609-777-3200. He looked up my claim and explained that is way pending because they needed copies of my pay stubs. I was supposed to have received this request via mail but I never received it. He told me exactly what I need to do next. Good luck.
Mar 01, 2017
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starstarstarstarstar 		An Angel On Earth
by: Kevin

As all previous have acknowledged, Regina is definitely an angel in disguise! I am so happy to have chanced upon this website and that magic number. After nearly two weeks of frustration, I was at my wits end. As a Federal employee (park ranger) who commutes to NJ from NYC for 18+ years, I thought I'd never get my benefits. Tried again for the umpteenth time this morning (right at 8:30) and got the perpetual "heavy volume of calls waiting" answer. I called and got Regina on the first ring. She filled in all the info and I am now setup. Give this woman an immediate raise!
Feb 28, 2017
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starstarstarstarstar 		Regina is not a hoax!
by: Max

Everything that has been said about Regina is 100% spot on! I had the pleasure of speaking with her directly today and everything is good to go! I was so frustrated with the unemployment department and To be honest a little worried about whether I'd be able to collect at all. She was very nice and patient and I sent a prayer for her, but I absolutely thought it worth it to at the VERY least give my personal testimony on how promptly and professionally she handled my concerns. God bless her and all of you! I pray you all also are able to collect what's owed to you. And to anyone in a panic, get in touch with Regina, there's hope for you yet!
Feb 28, 2017
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starstarstarstarstar 		To" Thankful in PA and other who work in NJ
by: Chris - Unemployment-Tips.com

I'm so very happy things are working for you.

NJ has one of the highest maximum weekly benefits in the country .. although I've heard it's hardly enough when one considers the cost of living.

So .. if anyone is having trouble getting benefits, or finding a reason to be grateful for the amount of NJ benefits, consider the max benefit amounts in other states people are grateful for after they too, have to fight to get benefits.

How much unemployment can pay (monetary qualifying) state by state.
Feb 28, 2017
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starstarstarstarstar 		To Chris / From How To Be Americans First
by: Anonymous

Thank you so much for your sincere word's., And my wife missed the enrollment deadline for her job shes been on for 17years but luckily my Union Insurance came through for the surgery. Although its its not a full check ( unremployment) I am greatful for its more thsn my home states rate specifically Pa is $553. Max and NJ IS $677.the extra $124 is a Blessing !





Greatful To Be An American
Feb 24, 2017
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starstarstarstarstar 		To Thankful in PA
by: Chris - Unemployment-Tips.com

"Don't forget how to be Americans first."

I think that should be an official pledge, or something along those lines.

So let me be the first to second the sentiment Thankful in PA, because Regina, although I've never spoken with her, shines for me as an example of what it actually means to keep that attitude up .. at a job I'm certain could break others.. of any good intentions to be helpful.

I hope your wife recovers quickly and fully soon from her surgery .. despite her job saying she's not qualified for STD???

I thought NJ was one of the six states with some sort of mandate just for temporary disability unemployment benefits?
Feb 24, 2017
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starstarstarstarstar 		Line busy
by: Anonymous

Her line has been busy all morning. At least now I am hopefull of speaking to someone. I have been calling for 4 days. Total ridiculous !!! I have a reduction of hrs, so just need partial. By the time info comes in the mail my weeks that I want to claim has past and I can't get to a live person!!!
Super frustrating
Feb 24, 2017
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starstarstarstarstar 		What A God Send
by: Thankful in Pa

I just got through to calling Regina from this blog. Let me tell you she is a woman of God., And we the American People need to wake up!! We need more people like this who take care of our own!! We are so divided by our thoughts and religions and colors that we forget how to be Americans first.

I was just laid off from my job and today as i post this my wife is going in the hospital for surgery., Her job that she has been on says shes not eligible for Short Term Disability because she missed the open enrollment., And as I check my finances and hers we are low on income., Short Story and moral to the story, Regina I am so humbly appreciative of your efforts and I pray for your strength to keep helping others and keep a Godly voice and attitude., You my dear are what America needs more of., And not to be judged by your skin color., Miss Regina happens to be African American but oh how that doesnt bother folks when they and their families are in need of assistance., +


God Bless You Miss Regina."
Someone In Pa Thanks You
Feb 22, 2017
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starstarstarstarstar 		Thank you Regina!
by: Anonymous

Phone number works! We got through to Regina today Feb 22, 2017. She was kind and helpful, and took all the anxiety out of our day,
Feb 22, 2017
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starstarstarstarstar 		She is a god send!!!
by: Anonymous

I googled "how to talk to a live person from nj dept of labor " it this website/blog was the very first thing that popped up I clicked it. I was skeptical at first like most of the people I see commenting but I tapped on the number because I've been trying to call for about a week. Regina answered right away and answered all my questions that I had the number really works!!!! 609-984-2296
Feb 21, 2017
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starstarstarstarstar 		You've Got to Call Regina
by: Anonymous

I had to file my claim with a claim agent because I worked in NYC for 4 months while the rest of 14 months out of past 18 months were in NJ. I started my calls on those three numbers provided by NJ Unemployment sites from 8:30am in the morning. I tried three of those numbers for at least 15 times and got hung up every time I completed answering the questions with the voice prompts asking me to wait for available agent to complete my claim. After 2 hours of persistent attempts, I found this blog and decided to try to call Regina. I was so lucky to get a hold of her. It only took her 7 minutes to file my claim! What an angel she is! I told her that I got her phone number from internet and did thank her as my life saver. You've got to try. If her line is busy, don't give up and keep dialing. Once you get a hold of her, you are in good hands!
Feb 21, 2017
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starstarstarstarstar 		Regina!!!!
by: Anonymous

I was skeptical at first to call 609-984-2296 but after several failed attempts to reach someone at the usual numbers I gave it a chance. I did not get through right away and kept hearing the busy signal like others. Advice just keep hanging up and calling you eventually will reach Regina. She is a wonderful lady and helped me within minutes! The number does work!!!
Feb 16, 2017
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starstarstarstarstar 		Regina Deserves Angel's Wings!!!
by: Anonymous

Thank you Regina!! I hope someone tells you about all the great things that are written on this blog about you... my husband has been trying to get through to the local number and has visited the office with backup documentation and is still trying to get the benefits owed to him... one simple phone call to you and it seems to be done!!
Feb 16, 2017
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starstarstarstarstar 		REGINA!!
by: Anonymous

609-984-2296...... she worked miracles!!! I live in NY so I couldn't process my claim without speaking to an actual person. I was in a complete panic.

I googled this convo and got the above number. She did ask where I got her number from and I admit I was a bit dishonest when I told her I was transferred to her. No issues, no complications. She processed my claim.
Feb 10, 2017
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starstarstarstarstar 		Awesome
by: Anonymous

Seriously, this number is a life saver.She was very patienceexplaining everything.
Feb 08, 2017
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starstarstarstarstar 		Unbelievable - use these numbers
by: Anonymous

Used these numbers after weeks of trying and got through to someone called Colin or Colleen, who asked me to fax some documents over. This thread is a godsend!
Feb 08, 2017
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starstarstarstarstar 		Regina
by: Anonymous

Yes! Thank you Regina!!! It really does work wow! She's so nice to talk to, so polite and professional, thank you to whoever found this #!
Feb 07, 2017
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starstarstarstarstar 		Yes, Regina...the most patient and polite NJ Dept of Labor Rep
by: S

Bottom line..She is awesome...Call her, be polite, as she is getting calls ALL day due to this blog. Truly a Saint! 609-984-2296
Feb 06, 2017
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starstarstarstarstar 		It works and Regina is professional
by: Anonymous

I have been calling NJUI for five business days to no avail. Skeptically called this number and spoke with Regina - answered the second ring. She is not only professional, she is extremely helpful and polite. Was able to help me within two minutes. Thank you to whoever found this number - I am truly appreciative.
Feb 06, 2017
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starstarstarstarstar 		Just need a 1099???
by: KC

I received an email that 1099's were available online. I used my login info and website state if you haven't logged in since Nov 2016, create a new login. Well, the website does not let you create a new login because it recognizes my SS#. I am able to access all the other available tabs with my current login / pin. Just cant get my 1099....why? I've been calling all the numbers listed on the website and have tried the numbers provided below (THANK YOU EVEYONE FOR TRYING TO ASSIST...much appreciated!) Still, nothing. Im just trying to do my taxes like a good citizen. Does anyone know if they will be mailing 1099's? I heard you can only get them online?
Feb 02, 2017
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starstarstarstarstar 		I got in contact with Regina
by: Anonymous

After a week of craziness I bumped into this blog an I swear you guys saved my life . Regina was a god send in heaven ..Contact her and get ur money'.. she will most definitely help you
Feb 01, 2017
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starstarstarstarstar 		Regina The God Of Understanding
by: Anonymous

After seeing this blog and calling Regina, who assisted me wonderfully, I told her of a blog where she is overwhelmingly praised. She didn't think how much of an impact she was making over the phone. She simply stated that one point in the not so distant past she was in the trenches with US, trying to get her claimed file. She says she can't help everyone including her lackluster coworkers.....but she will never stop trying.

I'm 6'3 240 guy who teared up.... It's crazy that good people still endure in a world where a war of PC is losing to a bunch of people who want to call people inferior and then put legislation behind it.



Big Guy, your generous description of Regina made me tear up!

I also want to say this.

God Bless Regina and all like her who have what it takes to offer their ear along with a heart to reserve personal judgment and simply help when they can and even when they can't. I wish there were more in the world just like her.

Chris - Unemployment Tips.com

Chris
Feb 01, 2017
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starstarstarstarstar 		6099842296 works! You just have to wake up early for it!
by: Anonymous

I literally have been trying to get in touch with unemployment for more than 3 weeks. I call literally every single day but it seems like never at the right time. 6099842296 will direct you to Regina, and she will help you with your claim. You have to wake up and make the call literally the minute they open. Or keep trying a little bit (I tried for a half hour). I never tried calling that early that because I am not an early bird and usually call later on in the day where the lines hang up and are busy.

But It was worth the constant redialing. I even dialed the other numbers they give you from freehold and they dont work even if you wake up early. You get too many robotic messages and by the time you dial all the appropriate numbers that take you to the different options, you never speak to an agent and it will hang up your call after all that time wasted.

So Bottom line, call Regina, early! 6099842296
Jan 30, 2017
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starstarstarstarstar 		REGINA WILL HELP!!
by: Anonymous

REGINA IS AWESOME!!! Call her for help with your UI Claim. 6099842296
Jan 26, 2017
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starstarstarstarstar 		The run around racket
by: Anonymous

Definitely works. It didn't even ring twice and someone answered. Needless to say that my excitement was short lived as she referred me back to the zombie phone numbers. I wish they had the same trouble taking money out of people's checks.
Jan 25, 2017
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starstarstarstarstar 		Finally got through to a Live person..
by: Sean

Finally got to talk to a Live Person. I had to call a bunch of times cause it was busy but finally got through. 6097773200. When he answers he says he's not unemplyment but he can help with any questions. Unemplyment needs to fix their phones cause it's ridiculous that you can never get through to talk to anyone. So if you have a problem with you # you are using STOP AND USE THESE #'S 609-777-2300 609-292-7162 609-984-2296... I hope this helps.
REMEMBER IF IT'S BUSY HANG UP AND TRY AGAIN IT WILL WORK. DON'T GIVE UP!! GET WHAT'S YOUR'S/WHAT'S OWED TO YOU!!
Jan 25, 2017
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starstarstarstarstar 		Regina is amazing
by: Raloh P.

Called unemployment for weeks and went to the office no answer on the phone and the office would not help at all. Called 609-984-2296 and Regina answered took care of everything and was also so kind. She is the best!!!!
Jan 25, 2017
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starstarstarstarstar 		609-777-3200
by: Anonymous

I called this number after three days of "due to a high volume of calls, please call back later", are they serious about not even giving you an option to WAIT ON HOLD? It's ridiculous. I called all of the numbers in this thread and receive a busy signal or number out of order until I called this 609-777-3200 and a gentleman (who sounded very bothered) answered the phone and reminded me he was the DOL and not unemployment. Cool dude, just try to help me because you're the only living, breathing creature I've come in contact with since Sunday. Finally he typed my SS# in and told me someone from unemployment would call either today or tomorrow and help me figure out what's wrong with my claim. SO. Still waiting but I'm a lot less frustrated and finally a bit relieved the ball is rolling finally. This system is absurd.
Jan 24, 2017
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starstarstarstarstar 		Regina Is Awesome
by: Anonymous

Had the same problem doing a claim online and couldn't get a rep on the phone. Checked this site got Regina's number 609-984-2296 absolute angel! Unfortunately the unemployment office doesn't want to do their jobs so I'm still having a little trouble. Advice....get Regina's fax number and send everything to her. She handles business professionally, kindly and quickly! Someone speak to her supervisor and offer accolades please!
Jan 23, 2017
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starstarstarstarstar 		Regina the Saint
by: Anonymous

Hey everyone,

After three weeks of battling the phone system with hundreds of calls and never speaking to an actual person, I finally got through to Regina with the number 609-984-2296. She was an angel and got my claim submitted in less than 10 minutes. It took a while to get through to her, but I would recommend that she is your best bet.

Good luck!
Jan 23, 2017
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starstarstarstarstar 		Been waiting since Dec.04, 2015
by: Ricky

Nice to see I'm not the only one with this problem. I filed my claim back on dec.04 got a call from Mr.Carter on Dec.27,2015 and here we are Jan.23,2017 NO REPLY, NO ONE PICKS UP PHONE CALL AND NO MONEY. I would really hate to see what these people will have to deal with if they all lose there job and need to collect unemployment. Thanks to you unemployment I have no money to pay rent and no response if I will even get my claim benefits. GOD BLESS you NEW JRSEY UNEMPLOYMENT
Jan 20, 2017
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starstarstarstarstar 		Still no help
by: Anonymous

I've recently been laid off and entered the wrong password too many times on the unemployment website BIGGEST MISTAKE EVER . I can NOT get in contact with ANYINE and none of the phone numbers on here work . I've even been waking up extra early just to call, I got through ONCE and the lady said she'd help me and said she reset everything but she didn't do ANYTHING. I still couldn't log on . Furthest I've gotten was to get on a callback line, they said they'd call back in 27 minutes and I ended up getting a call 5 HOURS LATER . These people SUCK !!! !!!!!!!!!!!!!!!!
Jan 20, 2017
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starstarstarstar 		Finally Got Help!
by: Chris

After three weeks of trying to get through to unemployment, I went to this site and called 609-292-2460.
A man named DAVID answered saying "Director's Office". He was incredibly helpful and in 3 minutes had addressed my issue and pointed me in the right direction.
Thank you DAVID for your help and professionalism. You were a life saver!
Jan 19, 2017
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starstarstarstarstar 		Thank you Kathy
by: Anonymous

I had the same problems just like everyone else with the exception of that I had to personally go to the NJDOL office in Hackensack to verify my identity, after waiting outside for 1 1/2 hrs I final spoke to someone they than told me that I could re-open my claim went home and did just that.I waited a week to claim my benefits to be told that I needed to call 201-601-4100. That's when I called 609-797-3200 spoke with a women named Kathy and she said that my money will be in by this Monday. FYI always ask for the person name and document everything!!!!!!!!!!!!


Document everything .. good advice!

Chris - Unemployment Tips
Jan 19, 2017
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starstarstarstarstar 		Useless
by: Anonymous

Well after 3 days of getting the "due to the high volume of calls we can't take your call right now"message I tried some of the numbers on this page. The NJ department of labor number (609.777.3200) worked but it was a waste of time. The agent told me to call unemployment back and wait on hold like everyone else. Told him I can't even get far enough to be put on hold and he said "well sticks to be you then" and hung up on me. The other number for Regina I've called 80 times today alone (no exaggeration) and keep getting a busy signal. Any other suggestions?
Jan 18, 2017
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starstarstarstarstar 		Live Agent Access
by: Mark

Dealing with the same issue here. Can't do what I need to do through the website as they are saying my claim has been "pended". I was able to get through once last month. Four days of trying and still haven't gotten through. I'm going to try these alternate numbers tomorrow. Thank you.
Jan 18, 2017
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starstarstarstarstar 		Regina
by: Anonymous

REGINA IS A SAINT. got through today because of this thread! She was extremely helpful!! 609-984-2296 is the way to go.
Jan 18, 2017
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starstarstarstarstar 		Department Of Labor
by: Anonymous

609 777-3200; I tried this and was able to help me. He was very nasty though. What they should do if it's busy is to leave some kind of message for a call back. I also heard their is a trick; when it says press a number to reset your pin; in 3 min you will be able to speak to someone. Now they might not help you, but it's a try. It's unbelievable on how this day in age you got to go through this and I blame Christie period.
Jan 18, 2017
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starstarstarstarstar 		Finally!
by: Anonymous

After numerous days telling me that due to calls we cant take your call at this time. I got through using number 609 777-3200 which is dept of labor. The person I talked to was nasty, but at least I got through and taken care of.

Don't these people know they are helping the public and it's their job?
Jan 17, 2017
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starstarstarstar 		Got thru to unemployment
by: Anonymous

I finally got thru after being hang-up numerous times, waiting on hold for hours, I finally call one of the number on this blog, 609 984 2296, and after 2 busies, on the 3rd call back I got to speak to a VERY NICE LADY who took care of everything for me, I know this had to be the LADY REGINA that another blog spoke about. THANK YOU REGINA OF THE NJ UNEMPLOYMENT OFFICE TRENTON NJ, WITHOUT YOU WE WILL STILL BE HOLDING ON FOR HOURS, AND THEN BEING HANGUP ON BY irate individuals who are supposed to work for US THE PEOPLE, I WONDER WHAT ONE OF THEIR EXPERIENCES WOULD BE LIKE IF THEY WE UNEMPLOYED AND TRYNG TO GET THEIR BENEFITS?
Jan 13, 2017
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starstarstarstarstar 		Call Dept of Labor
by: Anonymous

Spoke to a very pleasant man named Michael at the Department of Labor and he was able to help me. The phone number is 609 777-3200. Good luck
Jan 12, 2017
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starstarstar 		Busy signals
by: Laura

I have tried and tried to get a human on the 201-401-6100 number but can't get a person. I worked out of state and I have to talk to an agent. I tried the 609 numbers but they are all busy signals. Frustrated isn't strong enough word of how I feel.
Jan 10, 2017
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starstarstarstarstar 		NJ UI
by: Anonymous

You made my day!! Regina was extremely helpful!!! Thank you so much for sharing!!
Jan 09, 2017
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starstarstarstarstar 		Got through today
by: Alto

Don't waste your time calling the main number. I called the NJ constituents office (609-292-2460), had to call 3 times because the person kept hanging up on me. Then he gave me this number (609-984-2296). I called and let it ring 45 times, and then a very nice lady named Regina picked up and took my claim! This is the number to call; just let in ring until she picks up. Good luck!!
Jan 09, 2017
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