being demoted and moved to another job over 25 miles away with in the same company and transportation failed?
( OH, USA)
I have worked for this company for almost 3 1/2 yrs. I was promoted to Asst. Manager after 18mo's and then promoted to Manager 1yr. later. Upon the initial talk of promotion, I told my DM that I could do the job with further training. I was then told that I would have help readily available as needed and that most of my skills and knowledge would be gradually learned while performing my duties day in/out.
I accepted the position! With in 2-3 wks. my division hired a new DM (temporarily). So far, everything was ok with a few misunderstandings of how to do a particular part of my job. The temp. DM would explain everything to me on a very short visit and then leave.
2mo's later...New and current DM storms in with an Iron Fist managerial attitude. Anyway, 1st inventory (Sept. 2009)...passed with ok numbers. This was nice since I had not been properly trained on how to control inventory or how to prep for it.
October 2009, time for store inspection...oh boy!!! My DM would come to the store about 1x a week to help me prepare and get me to passing status. Time for inspection...failed!!! DM wrote out an action plan of what is to be done, who will do it and a deadline to complete. Needless to say he did not complete his own duties by his own deadlines!
November 2009, time for another inventory...woo, hoo!!! I was prepared to the best of my knowledge and excited for the numbers, only to hear...FAILED!!! I was then wrote up and given a 3 day suspension without pay. His plan...bring in more help, sooooo.
December 2009, 7 other DM's and my DM came to the store along with the regional DM and a couple other guys who's areas of expertise were, floor plans and company software!
I thought this was great! All these people coming to help me succeed! Awesome...wrong!!! They pulled me here and there, said this and that, do it this way, do it that way and at criticized me in front of customer's. They humiliated me as I stood there and cried about not doing my job correctly! Anyway, the computer software guy saw how my DM and the 2 other DM's were treating me, degrading me and demoralizing me to the point of tears falling...he gave my DM a look of disbelief that he could be so heartless to me! I stood there and took it all in and I cried and cried as I was so hurt and scared! I was scared because not only were they putting me down over and over and over but, they told me that they would get the store to the company standands and it would be my job to keep it up there. I would then have an unannounced inspection that I must pass or I could be fired!
I worked hard day after day after day! My salary was $$$ for 54 hrs. a week! I was working 65 hrs. or more even though I was not paid for any work over 54hrs. I worked as early as 4am, 5am and 6am to as late as 5pm, 6pm or even 8pm only to turn around and come back the next morning and do it all over again for 6-7 days a week. Not only was I keeping up all areas they showed me but, I was also doing my other managerial duties like, grocery orders, paperwork, invoices, cash handling, training employees, hiring/firing employees, motivating my workers (just to name a few) and still taking criticism from the....DM! WOW...the stress was unbelievable and hard on me but, I pushed forward and on most days I felt like I was on 'AUTO PILOT'. I managed to be stressed out and still keep my employees and customers happy!
As a part of my job, checking company emails sent to store level everyday I found an email that upset me to no end. In reference to the guy who gave my DM a look of disbelief. This guy emailed my DM either late that day or the following morning. When I checked the email for that following morning, there was a reply email to this guy from my DM that stated something like...I know you think I am heartless in my ways of teaching but, I have to deal with her emotional crying everytime I see her...blah,blah,blah!!!
I was looking at it and realized that not only did he reply to that guy but, he had sent that email to all districts/manager's with in the company (which is how I got to see it in the first place)...only (sarcasm) about 176 stores in 3 different states, 8 of those managers I communicate with about 3x a week! Now...how unproffesional is that for a DM to do? Pretty bad huh? I replied back to him only and stated how upset I was and that did he notice he sent that email to all districts? I said a few other statements as well but, I think you get my point of frustration. We had exchanged about 2 more emails based on the initial one.
Moving on...I was given the
3 day suspension in the week that I would receive my last check before xmas. That was awful as my hubby and I have 7 kids between the both of us.
January 2010, Special case store inspection was given (as mentioned above)...FAILED!!! Normally, the DM does not give store inspections at this level, especially in his own district. This time, he did and it took him 3 hrs. to complete. This is not the average time it takes...20-30min. is about the average it has ever taken any inspection in my store that I was there for.
I failed it by 8pts. About a week after store inspections, manager's are given their inspection sheet used on that particular day and are able to see where they failed. I was not given one from this special store inspection...hmmm, I wonder why?
DM came to me at the end of January to tell me that I might get another 3 day suspension or I would be demoted! At this time, he knew my real discipline but later told me that he didn't tell me because he wanted to see my reaction based upon what could happen...that is crap!
7 mo's after accepting manager position:
February 2010, DM came to me on thursday and informed me that...do to inspection failure, I am demoted to Asst. Manager and transferred over 25 miles away to work in one of the company's other stores. He also told me that I am too nice to my employees and that I have too good of a relationship with them and that it hinders my ability to make them do their job. Therefore he is doing this demotion to another store to put me with people I do not have any social relations with in hopes that I can be trained to better my people skills. Are you serious? That is what I asked him...I told him he is being completely unfair and that this is not the way to train me. When asked why I felt that...I told him, it's wrong of the company to promote me, allow me to build my life around my current financial means and then demote me at no fault of my own. I told him that the company knew I was not trained as did he, to perform certain aspects of the job!
I also told him...in my opinion, this company knew I needed trained and they should have sent a well trained manager to give me 'IN-STORE' training.I told him that I think that is what they should be doing now instead of demoting me!
Try to wrap this up now...I told him I am unhappy of his decision and that I don't think I could survive financially on the paycut but, I am not a quitter and I will give this change a try.
On my very first day of work at my new job placement...I started having car troubles and almost was stuck there because my car wouldn't start. I finally got it! 5 days later I had more car troubles which resulted in my 1st call off in over a year. On my way to work about 4 more days later...it stopped working completely in the middle of my commute! I called my manager and told her that I am still having car troubles and that I quit because I can't afford to get it fixed. I told her that I wanted to give a 2 wk notice but, I don't have a working vehicle to get me there. I also told her that I could just call off again and try to find a way there but, there was no guarantees from day to day and it's probably best that I just quit! I asked her for suggestions and she said her car wouldn't make that drive to pick me up and take me home 5 days a week.
The part that really sucks, if I would have had any kind of car troubles at my mananger job (in my hometown). I could have walked as it is located about 5 blocks away and not 25 miles.
My x employees were very upset about this. One of them quit that very day, another one has called off more times in a week than is allowed and is on the verge of being fired. Most of the customers have stopped going there because alot of them went their as my store environment was clean, in stock, friendly, happy smiling faces and we cared for each other and it showed! I live in a small town...it's hard not to care. The new manager has yelled at my old workers in front of customers and kicked one of them out of the store and yelled "you are fired" several times all of this...in front of customer's!
Something to think about: New manager starts my job, works a total of 6 days...has an inspection just like the one I had and she passes! Very strange...
How can this company demote me for training they didn't provide me? I just don't get this....
I am sooooo sorry it's long but, you mentioned that details are important...their you have it, atleast 94% of it anyway!