I have an appeals hearing scheduled and don't know what to expect
I have been denied unemployment benefits. I worked for a company for 1 1/2 years. They stated I didn't notify my supervisor of a case in which I was involved. I had been contacted by my client in the early morning hours of a holiday. She left a message stating the situation and that everything was being taken care of. I went to see her later that morning to make sure she was okay and didn't need anything inside my realm of my services. I notified my supervisor the next day of the incident. I was fired two days later.
I don't understand my previous employer denying me benefits since there is nothing in the hand book or otherwise written that I should have contacted my supervisor when I received the initial call. I had not been written up for anything relating to this issue.
What do I have to expect from the hearing.