My employer lied during my first appeal. Hearing officer would not allow my witness to give full statements.
I have just finished my first appeal with Sears. Their reason to deny me unemployment benefits is for "making unauthorized markdowns and price matching inappropriately".
During the hearing, the store operations manager was asked to read from a printed employee handbook. I tried to say there is no employee handbook when it was my turn but the arbitrator stopped me and would not allow me to ask about it. Also, the witness for the store said authorizations at the register are done on a random basis. When I was able to ask about the random authorizations, I was again stopped by the arbitrator. Authorizations are done 100% of the time and the check out process can not go forward without a manager giving an OK for any markdown.
I was told to use a $50 online coupon at the store register to price match our online counterpart. I was not given any specifics about the coupon and the only thing I knew about it was that it was usable on any appliance over $300.
I was fired by loss prevention and not by the managers. My witness which still works at Sears stated he also uses the coupon but now has to show the price online to a manager before the manager authorizes the transaction. This rule started after I left and I was able to get him to say that during the hearing. Also, my witness was constantly interrupted during his testimony and not able to be an effective witness. Part of what he wanted to say was now they are to give a 5% discount to close the sale which is usually more than $50.
When I received the decision, everything we said was taken out of context, turned around, and made me seem to be a thief saying I was being dishonest when I was doing what I was being told.
I will appeal the hearing too the next level and I am able to give new evidence. I just need to know how to word it. Also, I would like to know what I can do about the two people from Sears she committed purjery during the hearing.