The only thing I can tell you now is that for some claimants, it's their unemployment appeal letter that does the job and does them in on the winning front.
For others it's a wrong assumption that second level board of review appeals result in a second chance to finally prepare to get the first appeal hearing right.
To be a wise unemployed person .. consider your first appeal hearing to be your last chance to get, or keep unemployment benefits.
This is general information I picked up being a UI hearing consultant to employers and hopefully educational if you wonder why the claimant win/loss ratio after a first hearing is typically, 25/75 percent.
At an unemployment appeal hearing it's not just the story you tell of how you lost your job that can be important, but how you tell it. Keep the focus of your story on proving, or rebutting a burden offensively and with quasi-legal objectivity .. instead of the typical defensive emotional stance of the desperation many an unemployed person lost because of.
Do you have relevant evidence to prove a relevant point that will help you win?
To leave what may, or may not be relevant in your mind, out of this for now, you want your story to be found as the most credible story told at the first level unemployment hearing by the hearing officer, referee, commissioner, or administrative law judge (ALJ) Don't forget this person conducting the hearing is mandated to apply the unemployment laws of the liable state that controls the claim to all the testimony and evidence submitted into the record of the first hearing.
Written documentation and/or other types of exhibits are brought to life by first hand (direct) testimony. The evidence returns the favor and adds the weight of credibility to your story. The standard of law used at unemployment administrative law hearings is called a preponderance. Why wouldn't you want to help them .. believe your story.
Direct knowledge, or hearsay testimony?
Direct knowledge of the final incident and related and leading up to it that preceded hearsay testimony which may be procedurally allowed by specific state rules, or regs, but hearsay may also be a good reason to place an objection on the record as a potential point of appeal to a board of review in case a hearing officer uses third hand knowledge to support the conclusion of their decision.
Documentary evidence in support of direct testimony is the ideal as it is supposed to procedurally, add weight to the story being told via testimony.
Solid preparation before you tell your unemployment story at a first level hearing.
There's a couple strategies you might want to use in advance of the first hearing that can have the affect of protecting a due process right.
Both you and your employer receive the same hearing instructions. Those instructions .. regardless of which state, tell you about a right to request a postponement. Of course good cause for a postponement may vary by state .. as well as the ease of actually being allowed a delay of the proceeding but when you attend a hearing unprepared it's like waiving a right to be prepared.
Good Cause for a postponement may be as simple as having a job interview at the same time as the hearing, or needing time to find someone to represent your best interests at a hearing.
You should want to win the first unemployment hearing because winning a second level board of review appeal isn't actually a second chance to explain your story, but to explain why you quasi legally, deserve a second chance to have another first level hearing.
Board appeals aren't always difficult. Often used by employers for things, like asking for a reopening to show good cause for a witnesses non-appearance at the first hearing. I used to spend a great deal of time requesting postponements for employers just to protect this right to due process to improve the odds for another lower level hearing .. usually with an additional issue listed so the non-appearance could be addressed.
But, when both parties appear and a board appeal is to disagree with a hearing officer's decision .. you need a good written argument pointing out errors and defects made on the record by none other than the hearing officer who was mandated to conduct the first unemployment hearing fairly and impartially.
So, let me ask you, do you know when to object on the record? Do you know you can make a request during the hearing for continuance so you might obtain evidence you know of that would disprove what the employer is telling the hearing judge?
There's more to preparing to win the first hearing than spilling your guts at one .. you have to learn how to tell your story in a way not common to most of us. As if you knew what happens at administrative law hearings.
And if questions about unemployment appeals are any indication, most people wait until after the first hearing to finally take the time to figure out .. there may be an advantage for the state unemployment agency itself .. if you show up alone and clueless for the first hearing.
The reason I believe everyone, not just employers could benefit from being represented by someone who knows how unemployment hearings work is because they already know how to make use of some special rules of procedure for conducting a first level unemployment hearing fairly and impartially.
The rules, according to the ETA (Employment and Training Administration), responsible for providing all state agencies with directives and advisories as to how to run their individual unemployment programs must think rules most unemployed people don't know about should be enough to ensure every claimant not knowing the rules exist .. get a fair and impartial hearing.
When I am asked questions about how I would prepare to win, or what I would do to up the odds to not lose an unemployment appeal hearing, I say to start thinking about using rules of procedure to learn what you may have a right to do, or object to being done in that hearing .. which might then become a point of appeal to a board of review.
A letter to appeal a denial of benefits should not be the document that provides self disqualifying information for an employer, or the state, to explore.
In fact, it should be simple, simple, simple because all you need to do is signal your disagreement and request the only unemployment hearing you can reasonably expect to get.
There is absolutely no reason a claimant of benefits, disagreeing with an initial determination of benefits, clueless as to how the appeal process works, should spill their guts before they get to the referee, or first level tribunal unemployment hearing.
More About The First Unemployment Appeal